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Acquire Features

Features Summary

Functionality

5.0

/5

20

Total features

60

6 categories

Acquire features

AB Testing
API
Access Controls/Permissions
Activity Dashboard
Alerts / Escalation
Alerts/Notifications
Auto-Responders
Call Center Management

Common features of Customer Service software

API
Activity Tracking
Alerts / Escalation
Appointment Management
Auto-Responders
Calendar Management
Call Center Management
Call Routing

Price starts from

ic-pricetag

No pricing info

Pricing options
Free plan
Subscription
Free trial

Screenshots

Contenders comparison

Functionality

5.0

/5

20

Price starts from

ic-pricetag

No pricing info

visit website

Total Features

60

Unique features

  • Visual Analytics

  • Multi-Language

  • Website Visitor Tracking

  • Customer Service Analytics

Functionality

4.6

/5

10.2K

Price starts from

298.80

/user

Per year

learn more

Total Features

44

Features in Common

17

Unique features

  • Monitoring

  • Assignment Management

  • Document Management

  • Prioritization

Functionality

4.5

/5

1.7K

Price starts from

14

/user

Per month

visit website

Total Features

143

Features in Common

50

Unique features

  • Customer Experience Management

  • Real-time Updates

  • Project Management

  • Forms Management

Common Acquire comparisons

Acquire logo
LiveChat logo
AcquirevsLiveChat

Reviewers who mentioned features said:

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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One of the Best tool for Customer Management

Reviewed 2 years ago

Overall it was good

Pros

Easy to access, Multiple Logins can be created. The best part is that you can check on the real time visitors on your webpage and you can start initiate the chat so that you do not miss on any customers. It helps to convert more number of leads in the given scenario

Cons

Cost of the product is bit high and charging platform fee is also high

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Best Live Chat Software

Reviewed 6 years ago

Tagove is the trouble-free platform to install and working very well. Most of the time, I am using co-browsing, live chat, and voice calls. Actually, the best thing of Tagove is it includes and video and voice call... Its two-way video chat is predictable form where the customer and support agent can both see and hear each other. It offers outstanding co-browsing features to help out representative’s support customers.

Pros

Tagove supports instant chat. I haven’t found any trouble in the installation and the support was also great. I really recommend this extension to all.

Cons

One missing feature of this is mobile apps. Nowadays mobile ready chat is a must, as we had talked with; they are coming up with this as well. And in 14 days free trial of their services, they only offer the basic package that just allows for live video chat, voice calls and text chat with co-browsing. Any other highly developed features Tagove has would only be made accessible with the paid Premium package.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Tagove A excellent collaborator

Reviewed 5 years ago

Love this tool! that really allows Smooth video chat on the browser. Very simple to use and no installations required. Will be a perfect tool for customer service, along with their other features like co browsing. suggest everyone to try it out.

Pros

No pros were added to this review

Cons

No cons were added to this review

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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The best video chat and co-browsing

Reviewed 4 years ago
Pros

Tagove makes everything so easy -- it's easy to set up, it's easy to use, and it's an amazingly powerful tool.

Cons

Nothing. The support is excellent, the software is sound and bug-free, and it's a great value for the price.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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very useful tool for business!

Reviewed 6 years ago

Tagove is the ultimate platform for businesses to provide live video chat, voice call software with Screen sharing and co browsing. It is very easy to use and I think you might want to take training to use this soft because it’s very user friendly software to use.

Pros

The best features I have seen in this software are about video conferencing. It has an instant connection feature with high quality and you can record them without any other software installation.

Cons

I am using this software from last 6 months, but I have not faced any problem to use that. I know everything is not perfect in the world so please do availability in a mobile app.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Love it!

Reviewed 6 years ago

Thanks to Tagove who made my business customer relation good. I can provide my customers better service by using Live Chat Software. I am loving its Live Video Chat, Voice call, Text chat with Screen sharing and co-browsing solution within my website. Definitely recommend to all.

Pros

No pros were added to this review

Cons

No cons were added to this review

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Great customer support platform

Reviewed 6 years ago

We were looking for a customer support platform which can help us to handle all queries coming from our customers. We have tried many, but most of them are providing single platforms like just live chat. Then we move forward and checked Tagove, which is quite amazing as they offer multi-channel support - video chat, call recording, viop, co-browsing and video conferencing, Now we dont need any other software. Thanks Tagove for availing great product.

Pros

Here are some of pros - Multi-channel platform - Competitive price - Seamless customer support - Amazing people

Cons

As far as cons is concern, we haven't seen any specific.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Now I don't need any other software

Reviewed 6 years ago

Tagove provide everything that mostly we needed in customer support. voice chat with co browsing is perfect. We always use video conferencing with screen share so everyone can talk and give their idea. Multiple people on screen sharing within our website is one of the best feature we love.

Pros

Video conference with screen sharing is one of the best feature we love and we using voip calling as well.

Cons

Don't know much on this but they might need to do mobile apps.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Complete customer support

Reviewed 6 years ago

Tagove is the software where we can help our customer through co browsing and video chat live. Be we were doing all the meeting on all the different tools and it was completely nightmare to us.

Pros

we love everything.. mostly there new feature call voip calls.

Cons

We love it completely, I really don't know what is the pros.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Great for business!

Reviewed 6 years ago

Been using this for a while now, very easy and fantastic to use! Really good use to communicate with your online customers making sales and rapport is much more easier for us now. Our sales team is doing 30% more now!

Pros

Very good for increasing sales and providing more communication channels

Cons

Takes time to learn the dashboard a little.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Superb Live chat software

Reviewed 6 years ago

One of the best live chat software i ever found.. they provide lot more then what I was expected. video chat with co browsing in amazing that help us to provide better support

Pros

video chat, voice call with co browsing

Cons

need to do mobile apps