Agent.ai Features

Agent.ai

Artificial Intelligence Customer Service

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Agent.ai Feature Summary

  • Live chat
  • Inbox / queue management
  • Automated routing
  • Known issue management
  • Chat functionality
  • Help desk integration
  • Activity dashboard
  • Auto-responders
  • Chat
  • Client database
  • Contact history
  • Contact management
  • CRM integration
  • Customer activity reporting
  • Customer loyalty program
  • Customer segmentation
  • Customer service analytics
  • Data extraction
  • Dynamic FAQs
  • Employee management
  • Escalation management
  • Filtered views
  • Help desk management
  • Instant messaging
  • Lead nurturing
  • Multi-channel communication
  • Agent performance reports
  • Machine learning

Competitor Feature Comparison

API
Activity Dashboard
Auto-Responders
CRM Integration
Chat
Contact History
Contact Management
Customer Activity Reporting
Customer Database
Customer Segmentation
Customer Service Analytics
Data Extraction
Employee Management
Escalation Management
Filtered Views
Help Desk Integration
Help Desk Management
Instant Messaging
Knowledge Base Management
Lead Nurturing
Loyalty Program
Multi-Channel Communication
Performance Reports
Reporting & Statistics
Role-Based Permissions
Learn moreCompare App
API
Activity Dashboard
Auto-Responders
CRM Integration
Chat
Contact History
Contact Management
Customer Activity Reporting
Customer Database
Customer Segmentation
Customer Service Analytics
Data Extraction
Employee Management
Escalation Management
Filtered Views
Help Desk Integration
Help Desk Management
Instant Messaging
Knowledge Base Management
Lead Nurturing
Loyalty Program
Multi-Channel Communication
Performance Reports
Reporting & Statistics
Role-Based Permissions
Visit WebsiteCompare App
API
Activity Dashboard
Auto-Responders
CRM Integration
Chat
Contact History
Contact Management
Customer Activity Reporting
Customer Database
Customer Segmentation
Customer Service Analytics
Data Extraction
Employee Management
Escalation Management
Filtered Views
Help Desk Integration
Help Desk Management
Instant Messaging
Knowledge Base Management
Lead Nurturing
Loyalty Program
Multi-Channel Communication
Performance Reports
Reporting & Statistics
Role-Based Permissions
Visit WebsiteCompare App