App comparison

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AireContact Logo

AireContact

Multi-channel call centre software

(1)

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AireContact Alternatives & Competitors

Top 7 free alternatives

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Features


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Devices supported


User rating


Organization types


Integrated with


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Zendesk Suite logo
4.4
(3.8K)

Service-first CRM company that builds support & sales tools

Features

Total

Zendesk Suite logo
AireContact logo

23

182

26

features in common

23

features in common

Zendesk Suite logo

Zendesk Suite user ratings

Functionality

4.4
(3.8K)

Top features

  • Audit Trail

    5.0

  • Customer Complaint Tracking

    5.0

  • Voice Mail

    5.0

AireContact logo

AireContact user ratings

Functionality

(1)

Unique features

  • Call Transfer

    N/A

  • Monitoring

    N/A

  • Callback Scheduling

    N/A

Pricing

Starting from

$55/month

Value for money

Zendesk Suite logo
4.2

4.2

AireContact logo
0.0

What users say about Zendesk Suite's value for money

I love that its very user friendly to use ad easy to manage tasks. I love the interface make it easy to get tickets handled and provide the best customer service for my job.
This was a much appreciated improvement. A great feature is that you can integrated with the big social media platforms like Twitter and Facebook to allow CC to responde quite quickly.
NICE CXone logo
4.2
(565)

Cloud Contact Center Software

Features

Total

NICE CXone logo
AireContact logo

24

125

26

features in common

24

features in common

NICE CXone logo

NICE CXone user ratings

Functionality

4.1
(565)

Top features

  • For Call Centers

    5.0

  • CRM

    5.0

  • Voice Mail

    5.0

AireContact logo

AireContact user ratings

Functionality

(1)

Unique features

  • Monitoring

    N/A

  • Real Time Data

    N/A

Pricing

Starting from

$71/month

Value for money

NICE CXone logo
4.1

4.1

AireContact logo
0.0

What users say about NICE CXone's value for money

This is perfect solution and plugs in perfectly with other NICE products like IEX, QR WFM, etc. Its so much easy for the dev team to configure, integrate and customize the user experience.
The connection problems and calls not being connected with MaxAgent and being listed as "Refused" when it was not a lack of answering that caused it.