AJ Helpdesk Features

AJ Helpdesk

For Smarter E-Support

5.0/5 (1 review)

AJ Helpdesk Feature Summary

  • Dashboard
  • Category Management
  • Ticket Management
  • Content Management
  • Site Management
  • Newsletter
  • Live Chat
  • Content Listing

Competitor Feature Comparison

API
Access Control
Activity Dashboard
Activity Tracking
Application Integration
Archiving & Retention
Assignment Management
Audit Trail
Authentication
Auto-Responders
Automatic Notifications
CRM Integration
Call Recording
Call Routing
Chat
Collaboration Tools
Collaborative Workspace
Commenting
Configurable Workflow
Contact History
Custom Fields
Custom Forms
Customer Database
Customer Experience Management
Customer Service Analytics
Customizable Branding
Customizable Reporting
Customizable Templates
Data Import/Export
Drag & Drop Interface
Email Integration
Email Notifications
Email Templates
Email Tracking
Event Triggered Actions
Feedback Collection
Feedback Management
Filtered Views
Forms Management
IVR / Voice Recognition
Instant Messaging
Issue Management
Issue Tracking
Monitoring
Multi-Channel Communication
Multi-Channel Management
Multi-Company
Multi-Language
Multi-Location
Multiple User Accounts
Online Forums
Performance Reports
Permission Management
Prioritizing
Queue Manager
Real Time Analytics
Real Time Data
Real Time Monitoring
Real Time Notifications
Real Time Updates
Reporting & Statistics
Role Management
Rules-Based Workflow
SLA Management
SSL Security
Self Service Portal
Social Media Integration
Status Tracking
Support Ticket Management
Support Ticket Tracking
Surveys & Feedback
Tagging
Third Party Integration
Timer
Two-Factor Authentication
Web Forms
Widgets
Workflow Management
Learn moreCompare App
API
Access Control
Activity Dashboard
Activity Tracking
Application Integration
Archiving & Retention
Assignment Management
Audit Trail
Authentication
Auto-Responders
Automatic Notifications
CRM Integration
Call Recording
Call Routing
Chat
Collaboration Tools
Collaborative Workspace
Commenting
Configurable Workflow
Contact History
Custom Fields
Custom Forms
Customer Database
Customer Experience Management
Customer Service Analytics
Customizable Branding
Customizable Reporting
Customizable Templates
Data Import/Export
Drag & Drop Interface
Email Integration
Email Notifications
Email Templates
Email Tracking
Event Triggered Actions
Feedback Collection
Feedback Management
Filtered Views
Forms Management
IVR / Voice Recognition
Instant Messaging
Issue Management
Issue Tracking
Monitoring
Multi-Channel Communication
Multi-Channel Management
Multi-Company
Multi-Language
Multi-Location
Multiple User Accounts
Online Forums
Performance Reports
Permission Management
Prioritizing
Queue Manager
Real Time Analytics
Real Time Data
Real Time Monitoring
Real Time Notifications
Real Time Updates
Reporting & Statistics
Role Management
Rules-Based Workflow
SLA Management
SSL Security
Self Service Portal
Social Media Integration
Status Tracking
Support Ticket Management
Support Ticket Tracking
Surveys & Feedback
Tagging
Third Party Integration
Timer
Two-Factor Authentication
Web Forms
Widgets
Workflow Management
Visit WebsiteCompare App
API
Access Control
Activity Dashboard
Activity Tracking
Application Integration
Archiving & Retention
Assignment Management
Audit Trail
Authentication
Auto-Responders
Automatic Notifications
CRM Integration
Call Recording
Call Routing
Chat
Collaboration Tools
Collaborative Workspace
Commenting
Configurable Workflow
Contact History
Custom Fields
Custom Forms
Customer Database
Customer Experience Management
Customer Service Analytics
Customizable Branding
Customizable Reporting
Customizable Templates
Data Import/Export
Drag & Drop Interface
Email Integration
Email Notifications
Email Templates
Email Tracking
Event Triggered Actions
Feedback Collection
Feedback Management
Filtered Views
Forms Management
IVR / Voice Recognition
Instant Messaging
Issue Management
Issue Tracking
Monitoring
Multi-Channel Communication
Multi-Channel Management
Multi-Company
Multi-Language
Multi-Location
Multiple User Accounts
Online Forums
Performance Reports
Permission Management
Prioritizing
Queue Manager
Real Time Analytics
Real Time Data
Real Time Monitoring
Real Time Notifications
Real Time Updates
Reporting & Statistics
Role Management
Rules-Based Workflow
SLA Management
SSL Security
Self Service Portal
Social Media Integration
Status Tracking
Support Ticket Management
Support Ticket Tracking
Surveys & Feedback
Tagging
Third Party Integration
Timer
Two-Factor Authentication
Web Forms
Widgets
Workflow Management
Visit WebsiteCompare App

AJ Helpdesk Feature Reviews

1 reviewers had the following to say about AJ Helpdesk's features:

swasa

Easy Tool For All Support Solutions

2013-05-25

AJ HelpDesk is indeed a great tool for all the support solutions & it easy to manage.

Source: GetApp
Helpful?   Yes   No
Read more