Ameyo FusionCX vs Adversus Comparison

Overview

FusionCX by Ameyo is an all-in-one helpdesk ticketing and customer support platform which offers omni-channel contact centre...

Adversus is a cloud-based dialer and customer relationship management (CRM) solution designed to help small to midsize businesses...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$100.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5.0

(1)

5

4

3

2

1

1

0

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

4.8

(18)

5

4

3

2

1

15

3

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

Pros

Cons

Cons

  • Vendor responds to reviews
  • Last reviewN/A
  • Vendor responds to reviews
  • Last reviewN/A

Key features

  • Total features32
  • API
  • Appointment Management
  • Auto-Dialer
  • Auto-Responders
  • Call Center Management
  • Call List Management
  • Call Monitoring
  • Call Recording
  • Call Reporting
  • Call Scripting
  • Call Tracking
  • Call Transfer
  • Callback Scheduling
  • Campaign Management
  • Campaign Segmentation
  • Chat
  • Client Portal
  • Collaboration Tools
  • Compliance Management
  • Computer Telephony Integration
  • Configurable Workflow
  • Contact Database
  • Contact History
  • Contact Management
  • Custom Fields
  • Customer Accounts
  • Customer Complaint Tracking
  • Customer Database
  • Customer History
  • Customer Segmentation
  • Customer Service Analytics
  • Customizable Caller ID
  • Customizable Categories
  • Customizable Reporting
  • Dashboard Creation
  • Data Import
  • Data Import/Export
  • Email Marketing Management
  • Email Templates
  • Employee Management
  • Event Scheduling
  • Event Triggered Actions
  • Feedback Collection
  • Filtered Views
  • Full Text Search
  • Heatmap
  • Help Desk Management
  • IVR / Voice Recognition
  • Incident Management
  • Instant Messaging
  • Lead Capture
  • Lead Management
  • Monitoring
  • Multi-Campaign
  • Multi-Channel Management
  • Multiple Format Support
  • Multiple User Accounts
  • Performance Reports
  • Permission Management
  • Predictive Dialer
  • Prioritizing
  • Progressive Dialing
  • Projections
  • Real Time Analytics
  • Real Time Monitoring
  • Real Time Reporting
  • Receiving
  • Registration Management
  • Reporting & Statistics
  • Request Routing
  • Role-Based Permissions
  • Rules-Based Workflow
  • Search Functionality
  • Self Service Portal
  • Sentiment Analysis
  • Support Ticket Management
  • Support Ticket Tracking
  • Tagging
  • User Management
  • Workflow Management
  • Total features54
  • API
  • Appointment Management
  • Auto-Dialer
  • Auto-Responders
  • Call Center Management
  • Call List Management
  • Call Monitoring
  • Call Recording
  • Call Reporting
  • Call Scripting
  • Call Tracking
  • Call Transfer
  • Callback Scheduling
  • Campaign Management
  • Campaign Segmentation
  • Chat
  • Client Portal
  • Collaboration Tools
  • Compliance Management
  • Computer Telephony Integration
  • Configurable Workflow
  • Contact Database
  • Contact History
  • Contact Management
  • Custom Fields
  • Customer Accounts
  • Customer Complaint Tracking
  • Customer Database
  • Customer History
  • Customer Segmentation
  • Customer Service Analytics
  • Customizable Caller ID
  • Customizable Categories
  • Customizable Reporting
  • Dashboard Creation
  • Data Import
  • Data Import/Export
  • Email Marketing Management
  • Email Templates
  • Employee Management
  • Event Scheduling
  • Event Triggered Actions
  • Feedback Collection
  • Filtered Views
  • Full Text Search
  • Heatmap
  • Help Desk Management
  • IVR / Voice Recognition
  • Incident Management
  • Instant Messaging
  • Lead Capture
  • Lead Management
  • Monitoring
  • Multi-Campaign
  • Multi-Channel Management
  • Multiple Format Support
  • Multiple User Accounts
  • Performance Reports
  • Permission Management
  • Predictive Dialer
  • Prioritizing
  • Progressive Dialing
  • Projections
  • Real Time Analytics
  • Real Time Monitoring
  • Real Time Reporting
  • Receiving
  • Registration Management
  • Reporting & Statistics
  • Request Routing
  • Role-Based Permissions
  • Rules-Based Workflow
  • Search Functionality
  • Self Service Portal
  • Sentiment Analysis
  • Support Ticket Management
  • Support Ticket Tracking
  • Tagging
  • User Management
  • Workflow Management

Integrations

  • Total integrations2
  • BigCommerce
  • Facebook
  • Freshdesk
  • Google Analytics
  • HubSpot CRM
  • Jira
  • Joomla
  • Magento Commerce
  • Mailchimp
  • Pipedrive
  • Salesforce Sales Cloud
  • Salesforce Service Cloud
  • Shopify
  • Slack
  • SugarCRM
  • Twitter
  • Wordpress
  • Zapier
  • Zendesk
  • Zoho CRM
  • Total integrations7
  • BigCommerce
  • Facebook
  • Freshdesk
  • Google Analytics
  • HubSpot CRM
  • Jira
  • Joomla
  • Magento Commerce
  • Mailchimp
  • Pipedrive
  • Salesforce Sales Cloud
  • Salesforce Service Cloud
  • Shopify
  • Slack
  • SugarCRM
  • Twitter
  • Wordpress
  • Zapier
  • Zendesk
  • Zoho CRM

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

Ameyo FusionCX vs. Adversus

See how Ameyo FusionCX and Adversus stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.