Answerbase vs Brandcast Comparison

Overview

Answerbase is a knowledge management platform for customer support and e-commerce, allowing users to ask questions, receive...

Brandcast is a content management software designed to help agencies, franchisees, and businesses in the real estate, hospitality,...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$19.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.7

(11)

5

4

3

2

1

8

3

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

4.8

(5)

5

4

3

2

1

4

1

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

Pros

Cons

Cons

  • Vendor responds to reviews
  • Last reviewN/A
  • Vendor responds to reviews
  • Last reviewN/A

Key features

  • Total features23
  • API
  • Access Control
  • Active Directory Integration
  • Application Integration
  • Asset Management
  • Automatic Notifications
  • Campaign Management
  • Collaboration Tools
  • Collaborative Workspace
  • Configurable Workflow
  • Content Library
  • Content Management
  • Content Repository
  • Custom Development
  • Customizable Branding
  • Customizable Reporting
  • Customizable Templates
  • Data Import
  • Distribution Management
  • Document Management
  • Knowledge Base Management
  • Online Forums
  • Permission Management
  • Quality Assurance
  • Real Time Notifications
  • Receiving
  • Rich Text Editor
  • SEO Management
  • Search Functionality
  • Single Sign On
  • Social Media Integration
  • Template Management
  • Version Control
  • Voting
  • WYSIWYG Editor
  • Website Integration
  • Website Management
  • Widgets
  • eCommerce Integration
  • Total features19
  • API
  • Access Control
  • Active Directory Integration
  • Application Integration
  • Asset Management
  • Automatic Notifications
  • Campaign Management
  • Collaboration Tools
  • Collaborative Workspace
  • Configurable Workflow
  • Content Library
  • Content Management
  • Content Repository
  • Custom Development
  • Customizable Branding
  • Customizable Reporting
  • Customizable Templates
  • Data Import
  • Distribution Management
  • Document Management
  • Knowledge Base Management
  • Online Forums
  • Permission Management
  • Quality Assurance
  • Real Time Notifications
  • Receiving
  • Rich Text Editor
  • SEO Management
  • Search Functionality
  • Single Sign On
  • Social Media Integration
  • Template Management
  • Version Control
  • Voting
  • WYSIWYG Editor
  • Website Integration
  • Website Management
  • Widgets
  • eCommerce Integration

Integrations

  • Total integrations1
  • BigCommerce
  • Facebook
  • Freshdesk
  • Google Analytics
  • HubSpot CRM
  • Jira
  • Joomla
  • Magento Commerce
  • Mailchimp
  • Pipedrive
  • Salesforce Sales Cloud
  • Salesforce Service Cloud
  • Shopify
  • Slack
  • SugarCRM
  • Twitter
  • Wordpress
  • Zapier
  • Zendesk
  • Zoho CRM
  • Total integrations10
  • BigCommerce
  • Facebook
  • Freshdesk
  • Google Analytics
  • HubSpot CRM
  • Jira
  • Joomla
  • Magento Commerce
  • Mailchimp
  • Pipedrive
  • Salesforce Sales Cloud
  • Salesforce Service Cloud
  • Shopify
  • Slack
  • SugarCRM
  • Twitter
  • Wordpress
  • Zapier
  • Zendesk
  • Zoho CRM

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

Answerbase vs. Brandcast

See how Answerbase and Brandcast stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.