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Answerbase vs Flipsnack Comparison

Overview

Answerbase is a knowledge management platform for customer support and e-commerce, allowing users to ask questions, receive...

Flipsnack is an online, browser-based publishing tool used by people all around the world to create and publish digital catalogs,...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$19.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$14.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.7

(11)

5

4

3

2

1

8

3

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

5

4

3

2

1

114

49

9

3

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
95%
would recommend this app

Pros

Pros

The interface is very user friendly and easy to use. Definitely was a great decision to go with flipsnack and i would recommend anyone to do the same.
It would be great if it had the ability to create subscriptions, with automatic sharing via email. While ours is free, we use it as a tool to share our internal initiatives.
The appearance of the end product--our atlas is absolutely gorgeous and interactive. The ease of publication and the ability to edit and substitute pages online are great.

Cons

Cons

I have sent them several screen shots of the two and the obvious discrepancy and I have been getting back lame answers, mainly blaming me. Today they admitted to the bug.
Our existing newsletter is out dated and boring, plus some users were having trouble viewing or printing it. Flipsnack fixed that problem quickly and relatively easily.
Nothing I can think of that causes me any problem whether for 3 page leaflets or 60 page magazines.
  • Vendor responds to reviews
  • Last reviewN/A
  • Vendor responds to reviews
  • Last review12 days ago

Key features

  • Total features23
  • API
  • Access Control
  • Active Directory Integration
  • Application Integration
  • Automated Scheduling
  • Automatic Notifications
  • Collaboration Tools
  • Collaborative Workspace
  • Configurable Workflow
  • Content Library
  • Content Management
  • Custom Development
  • Custom Forms
  • Customizable Branding
  • Customizable Reporting
  • Customizable Templates
  • Data Import
  • Data Import/Export
  • Design Management
  • Drag & Drop Interface
  • Engagement Analytics
  • Forms Management
  • HTML5 Technology
  • Image Editing
  • Image Library
  • Interactive Content
  • Knowledge Base Management
  • Labeling
  • Lead Capture
  • Mailing List Management
  • Multi-Channel Marketing
  • Multi-Language
  • Multimedia Support
  • Newsletter Management
  • Online Catalog
  • Online Forums
  • PDF Conversion
  • Product Catalog
  • Quality Assurance
  • Real Time Analytics
  • Real Time Notifications
  • Real Time Reporting
  • Receiving
  • Reporting & Statistics
  • Rich Text Editor
  • SEO Management
  • Sales Integration
  • Search Functionality
  • Single Sign On
  • Subscription Management
  • Template Management
  • Third Party Integration
  • Voting
  • Website Integration
  • Widgets
  • eCommerce Integration
  • Total features36
  • API
  • Access Control
  • Active Directory Integration
  • Application Integration
  • Automated Scheduling
  • Automatic Notifications
  • Collaboration Tools
  • Collaborative Workspace
  • Configurable Workflow
  • Content Library
  • Content Management
  • Custom Development
  • Custom Forms
  • Customizable Branding
  • Customizable Reporting
  • Customizable Templates
  • Data Import
  • Data Import/Export
  • Design Management
  • Drag & Drop Interface
  • Engagement Analytics
  • Forms Management
  • HTML5 Technology
  • Image Editing
  • Image Library
  • Interactive Content
  • Knowledge Base Management
  • Labeling
  • Lead Capture
  • Mailing List Management
  • Multi-Channel Marketing
  • Multi-Language
  • Multimedia Support
  • Newsletter Management
  • Online Catalog
  • Online Forums
  • PDF Conversion
  • Product Catalog
  • Quality Assurance
  • Real Time Analytics
  • Real Time Notifications
  • Real Time Reporting
  • Receiving
  • Reporting & Statistics
  • Rich Text Editor
  • SEO Management
  • Sales Integration
  • Search Functionality
  • Single Sign On
  • Subscription Management
  • Template Management
  • Third Party Integration
  • Voting
  • Website Integration
  • Widgets
  • eCommerce Integration

Integrations

  • Total integrations1
  • BigCommerce
  • Facebook
  • Freshdesk
  • Google Analytics
  • HubSpot CRM
  • Jira
  • Joomla
  • Magento Commerce
  • Mailchimp
  • Pipedrive
  • Salesforce Sales Cloud
  • Salesforce Service Cloud
  • Shopify
  • Slack
  • SugarCRM
  • Twitter
  • Wordpress
  • Zapier
  • Zendesk
  • Zoho CRM
  • Total integrations1
  • BigCommerce
  • Facebook
  • Freshdesk
  • Google Analytics
  • HubSpot CRM
  • Jira
  • Joomla
  • Magento Commerce
  • Mailchimp
  • Pipedrive
  • Salesforce Sales Cloud
  • Salesforce Service Cloud
  • Shopify
  • Slack
  • SugarCRM
  • Twitter
  • Wordpress
  • Zapier
  • Zendesk
  • Zoho CRM

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

Answerbase vs. Flipsnack

See how Answerbase and Flipsnack stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.

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