Answerbase vs Localist Comparison

Overview

Answerbase is a knowledge management platform for customer support and e-commerce, allowing users to ask questions, receive...

Localist is a content management system for marketing professionals that helps streamline event-related operations. The platform...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$19.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.7

(11)

5

4

3

2

1

8

3

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

4.4

(63)

5

4

3

2

1

33

23

7

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
97%
would recommend this app

Pros

Pros

The integration with our event management system is great and the UX is really good. Super user-friendly and clear with labels, flexible to add your own tags/categories, etc.
The calendar has a nice look and has a lot of features integrated into it. It has been stable and reliable throughout the time we've used it.
From administrators to calendar users, the platform is intuitive to use and offers truly useful features. Our users love the ease of expressing interest in an event and notifications in their inbox.

Cons

Cons

On several occasions the answers provided by support have been blatantly wrong and only through our own channels have we been able to fix problems that the vendor created.
We also found an issue with users being able to create their own avatar, in some cases the avatar could be offensive and there is no way to easily "report" that to the calendar admins.
That it does not work well with the Squarespace platform.
  • Vendor responds to reviews
  • Last reviewN/A
  • Vendor responds to reviews
  • Last review5 months ago

Key features

  • Total features23
  • API
  • Access Control
  • Active Directory Integration
  • Application Integration
  • Attendance Management
  • Automatic Notifications
  • Channel Management
  • Collaborative Workspace
  • Configurable Workflow
  • Content Management
  • Custom Development
  • Custom Fields
  • Custom Landing Pages
  • Customer Segmentation
  • Customizable Branding
  • Customizable Reporting
  • Customizable Templates
  • Data Import
  • Event Calendar
  • Event Ticketing
  • Indexing
  • Knowledge Base Management
  • Labeling
  • Landing Page Templates
  • Newsletter Management
  • Online Forums
  • PCI DSS Compliance
  • Permission Management
  • Promotions Management
  • Quality Assurance
  • Real Time Notifications
  • Receiving
  • Rich Text Editor
  • Role-Based Permissions
  • SEO Management
  • Search Functionality
  • Single Sign On
  • Social Media Integration
  • Support Ticket Management
  • Tagging
  • Third Party Integration
  • User Management
  • Voting
  • Web Forms
  • Website Integration
  • Widgets
  • eCommerce Integration
  • Total features28
  • API
  • Access Control
  • Active Directory Integration
  • Application Integration
  • Attendance Management
  • Automatic Notifications
  • Channel Management
  • Collaborative Workspace
  • Configurable Workflow
  • Content Management
  • Custom Development
  • Custom Fields
  • Custom Landing Pages
  • Customer Segmentation
  • Customizable Branding
  • Customizable Reporting
  • Customizable Templates
  • Data Import
  • Event Calendar
  • Event Ticketing
  • Indexing
  • Knowledge Base Management
  • Labeling
  • Landing Page Templates
  • Newsletter Management
  • Online Forums
  • PCI DSS Compliance
  • Permission Management
  • Promotions Management
  • Quality Assurance
  • Real Time Notifications
  • Receiving
  • Rich Text Editor
  • Role-Based Permissions
  • SEO Management
  • Search Functionality
  • Single Sign On
  • Social Media Integration
  • Support Ticket Management
  • Tagging
  • Third Party Integration
  • User Management
  • Voting
  • Web Forms
  • Website Integration
  • Widgets
  • eCommerce Integration

Integrations

  • Total integrations1
  • BigCommerce
  • Facebook
  • Freshdesk
  • Google Analytics
  • HubSpot CRM
  • Jira
  • Joomla
  • Magento Commerce
  • Mailchimp
  • Pipedrive
  • Salesforce Sales Cloud
  • Salesforce Service Cloud
  • Shopify
  • Slack
  • SugarCRM
  • Twitter
  • Wordpress
  • Zapier
  • Zendesk
  • Zoho CRM
  • Total integrations12
  • BigCommerce
  • Facebook
  • Freshdesk
  • Google Analytics
  • HubSpot CRM
  • Jira
  • Joomla
  • Magento Commerce
  • Mailchimp
  • Pipedrive
  • Salesforce Sales Cloud
  • Salesforce Service Cloud
  • Shopify
  • Slack
  • SugarCRM
  • Twitter
  • Wordpress
  • Zapier
  • Zendesk
  • Zoho CRM

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

Answerbase vs. Localist

See how Answerbase and Localist stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.