Answerbase vs Mighty Networks Comparison

Overview

Answerbase is a knowledge management platform for customer support and e-commerce, allowing users to ask questions, receive...

Mighty Networks is a community software platform designed to help businesses create online courses, develop branded mobile...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$19.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$28.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.7

(11)

5

4

3

2

1

8

3

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

4.6

(24)

5

4

3

2

1

18

4

1

1

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
92%
would recommend this app

Pros

Pros

Ve loved everything about it so far. Very user friendly, I love all the options I have within the platform (I use the highest level plan) from having different groups to the courses I can create.
They are supportive not just in using the software but also in designing meaningful and successful digital communities.
What I love the most about Mighty Networks is that fact that I can literally have everything in one place. MN helps keeps my community members engaged and the user interface is clean and easy to use.

Cons

Cons

It's difficult for me to find any cons or even constructive criticism for Mighty Networks. From my conversations with the MN team, I know we're still at the beginning.
Because I have a lot of retirement aged students I think they have issues with the tech too. But they have problems with zoom calls too so who knows.
We used it as a course platform, and felt a bit frustrated that we couldn't control some of the features.
  • Vendor responds to reviews
  • Last reviewN/A
  • Vendor responds to reviews
  • Last review4 months ago

Key features

  • Total features23
  • API
  • Access Control
  • Active Directory Integration
  • Application Integration
  • Automatic Notifications
  • Brainstorming
  • Collaborative Workspace
  • Commenting
  • Configurable Workflow
  • Contact Database
  • Content Filter
  • Content Library
  • Content Management
  • Content Repository
  • Course Authoring
  • Custom Development
  • Custom Landing Pages
  • Customizable Reporting
  • Data Import
  • Data Import/Export
  • Email Distribution
  • Event Management
  • Instant Messaging
  • Interactive Content
  • Knowledge Base Management
  • Member Account Access
  • Mobile Integration
  • Online Forums
  • Quality Assurance
  • Real Time Notifications
  • Receiving
  • Reporting & Statistics
  • Rewards Management
  • Rich Text Editor
  • SEO Management
  • Search Functionality
  • Single Sign On
  • Social Media Integration
  • Third Party Integration
  • Voting
  • Website Integration
  • Website Management
  • Widgets
  • eCommerce Integration
  • Total features25
  • API
  • Access Control
  • Active Directory Integration
  • Application Integration
  • Automatic Notifications
  • Brainstorming
  • Collaborative Workspace
  • Commenting
  • Configurable Workflow
  • Contact Database
  • Content Filter
  • Content Library
  • Content Management
  • Content Repository
  • Course Authoring
  • Custom Development
  • Custom Landing Pages
  • Customizable Reporting
  • Data Import
  • Data Import/Export
  • Email Distribution
  • Event Management
  • Instant Messaging
  • Interactive Content
  • Knowledge Base Management
  • Member Account Access
  • Mobile Integration
  • Online Forums
  • Quality Assurance
  • Real Time Notifications
  • Receiving
  • Reporting & Statistics
  • Rewards Management
  • Rich Text Editor
  • SEO Management
  • Search Functionality
  • Single Sign On
  • Social Media Integration
  • Third Party Integration
  • Voting
  • Website Integration
  • Website Management
  • Widgets
  • eCommerce Integration

Integrations

  • Total integrations1
  • BigCommerce
  • Facebook
  • Freshdesk
  • Google Analytics
  • HubSpot CRM
  • Jira
  • Joomla
  • Magento Commerce
  • Mailchimp
  • Pipedrive
  • Salesforce Sales Cloud
  • Salesforce Service Cloud
  • Shopify
  • Slack
  • SugarCRM
  • Twitter
  • Wordpress
  • Zapier
  • Zendesk
  • Zoho CRM
  • Total integrations1
  • BigCommerce
  • Facebook
  • Freshdesk
  • Google Analytics
  • HubSpot CRM
  • Jira
  • Joomla
  • Magento Commerce
  • Mailchimp
  • Pipedrive
  • Salesforce Sales Cloud
  • Salesforce Service Cloud
  • Shopify
  • Slack
  • SugarCRM
  • Twitter
  • Wordpress
  • Zapier
  • Zendesk
  • Zoho CRM

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

Answerbase vs. Mighty Networks

See how Answerbase and Mighty Networks stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.

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