Answerbase vs MyHub Comparison

Overview

Answerbase is a knowledge management platform for customer support and e-commerce, allowing users to ask questions, receive...

MyHub is a leading cloud-based intranet solution created for businesses in need of an easy-to-use, quick-to-deploy and highly...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$19.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$0.73/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.7

(11)

5

4

3

2

1

8

3

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

4.8

(26)

5

4

3

2

1

20

6

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

Pros

We love the ability to constantly customize our pages. We want our employees to fully engage with our Intranet, and the constant changing of pages keeps them interested.
The customer support is truly outstanding and a gold standard in the industry.
Excellent product and services - customer support outstanding.

Cons

Cons

I was a little apprehensive about using this software as we have very limited experience.
Their customer service is exceptional - quick responses, updates on developments, quick fixes and even follow-up explanations to what caused the problem in the first place.
Nothing to date, you just need to bear in mind that you are editing content live, although you are able to roll back if you make a mistake.
  • Vendor responds to reviews
  • Last reviewN/A
  • Vendor responds to reviews
  • Last review3 months ago

Key features

  • Total features23
  • API
  • Access Control
  • Active Directory Integration
  • Activity Dashboard
  • Activity Tracking
  • Application Integration
  • Approval Process Control
  • Authentication
  • Automatic Notifications
  • Bug Tracking
  • Bulk Send
  • Calendar Management
  • Case Management
  • Chat
  • Collaboration Tools
  • Collaborative Workspace
  • Commenting
  • Communication Management
  • Communications Calendar
  • Configurable Workflow
  • Contact Database
  • Content Filter
  • Content Library
  • Content Management
  • Custom Development
  • Custom Fields
  • Custom Forms
  • Custom Landing Pages
  • Customizable Branding
  • Customizable Categories
  • Customizable Reporting
  • Data Import
  • Data Import/Export
  • Document Management
  • Document Storage
  • Drag & Drop Interface
  • Email Alerts
  • Email Notifications
  • Employee Communities
  • Employee Database
  • Employee Onboarding
  • Employee Portal
  • Employee Profile
  • Employee Self Service
  • Event Calendar
  • Event Scheduling
  • Event Tracking
  • Feedback Collection
  • File Management
  • Filtered Views
  • Forms Management
  • Forum / Discussion Board
  • Instant Messaging
  • Knowledge Base Management
  • Online Forums
  • Personalized Profiles
  • Projections
  • Quality Assurance
  • Real Time Notifications
  • Receiving
  • Rich Text Editor
  • Role-Based Permissions
  • Rules-Based Workflow
  • SEO Management
  • Search Functionality
  • Secure Login
  • Single Sign On
  • Surveys & Feedback
  • Team Calendars
  • Voting
  • Web Forms
  • Website Integration
  • Widgets
  • Workflow Management
  • eCommerce Integration
  • Total features63
  • API
  • Access Control
  • Active Directory Integration
  • Activity Dashboard
  • Activity Tracking
  • Application Integration
  • Approval Process Control
  • Authentication
  • Automatic Notifications
  • Bug Tracking
  • Bulk Send
  • Calendar Management
  • Case Management
  • Chat
  • Collaboration Tools
  • Collaborative Workspace
  • Commenting
  • Communication Management
  • Communications Calendar
  • Configurable Workflow
  • Contact Database
  • Content Filter
  • Content Library
  • Content Management
  • Custom Development
  • Custom Fields
  • Custom Forms
  • Custom Landing Pages
  • Customizable Branding
  • Customizable Categories
  • Customizable Reporting
  • Data Import
  • Data Import/Export
  • Document Management
  • Document Storage
  • Drag & Drop Interface
  • Email Alerts
  • Email Notifications
  • Employee Communities
  • Employee Database
  • Employee Onboarding
  • Employee Portal
  • Employee Profile
  • Employee Self Service
  • Event Calendar
  • Event Scheduling
  • Event Tracking
  • Feedback Collection
  • File Management
  • Filtered Views
  • Forms Management
  • Forum / Discussion Board
  • Instant Messaging
  • Knowledge Base Management
  • Online Forums
  • Personalized Profiles
  • Projections
  • Quality Assurance
  • Real Time Notifications
  • Receiving
  • Rich Text Editor
  • Role-Based Permissions
  • Rules-Based Workflow
  • SEO Management
  • Search Functionality
  • Secure Login
  • Single Sign On
  • Surveys & Feedback
  • Team Calendars
  • Voting
  • Web Forms
  • Website Integration
  • Widgets
  • Workflow Management
  • eCommerce Integration

Integrations

  • Total integrations1
  • BigCommerce
  • Facebook
  • Freshdesk
  • Google Analytics
  • HubSpot CRM
  • Jira
  • Joomla
  • Magento Commerce
  • Mailchimp
  • Pipedrive
  • Salesforce Sales Cloud
  • Salesforce Service Cloud
  • Shopify
  • Slack
  • SugarCRM
  • Twitter
  • Wordpress
  • Zapier
  • Zendesk
  • Zoho CRM
  • Total integrations6
  • BigCommerce
  • Facebook
  • Freshdesk
  • Google Analytics
  • HubSpot CRM
  • Jira
  • Joomla
  • Magento Commerce
  • Mailchimp
  • Pipedrive
  • Salesforce Sales Cloud
  • Salesforce Service Cloud
  • Shopify
  • Slack
  • SugarCRM
  • Twitter
  • Wordpress
  • Zapier
  • Zendesk
  • Zoho CRM

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

Answerbase vs. MyHub

See how Answerbase and MyHub stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.