Answerbase vs NanoNotion Comparison

Overview

Answerbase is a knowledge management platform for customer support and e-commerce, allowing users to ask questions, receive...

NanoNotion is a cloud-based idea & knowledge management platform designed to help users collect, share and surface ideas...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$19.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$250.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.7

(11)

5

4

3

2

1

8

3

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

No reviews

5

4

3

2

1

0

0

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support

Pros

Pros

Cons

Cons

  • Vendor responds to reviews
  • Last reviewN/A
  • Vendor responds to reviews
  • Last reviewN/A

Key features

  • Total features23
  • API
  • Access Control
  • Active Directory Integration
  • Application Integration
  • Archiving & Retention
  • Automatic Notifications
  • Categorization
  • Collaboration Tools
  • Collaborative Workspace
  • Commenting
  • Configurable Workflow
  • Content Library
  • Custom Development
  • Customizable Reporting
  • Data Import
  • Employee Onboarding
  • Ideation
  • Knowledge Base Management
  • Online Forums
  • Permission Management
  • Quality Assurance
  • Ratings & Reviews
  • Real Time Notifications
  • Receiving
  • Reporting & Statistics
  • Rich Text Editor
  • Role-Based Permissions
  • SEO Management
  • Search Functionality
  • Single Sign On
  • Tagging
  • Text Editing
  • User Management
  • Voting
  • Website Integration
  • Widgets
  • Workflow Management
  • eCommerce Integration
  • Total features17
  • API
  • Access Control
  • Active Directory Integration
  • Application Integration
  • Archiving & Retention
  • Automatic Notifications
  • Categorization
  • Collaboration Tools
  • Collaborative Workspace
  • Commenting
  • Configurable Workflow
  • Content Library
  • Custom Development
  • Customizable Reporting
  • Data Import
  • Employee Onboarding
  • Ideation
  • Knowledge Base Management
  • Online Forums
  • Permission Management
  • Quality Assurance
  • Ratings & Reviews
  • Real Time Notifications
  • Receiving
  • Reporting & Statistics
  • Rich Text Editor
  • Role-Based Permissions
  • SEO Management
  • Search Functionality
  • Single Sign On
  • Tagging
  • Text Editing
  • User Management
  • Voting
  • Website Integration
  • Widgets
  • Workflow Management
  • eCommerce Integration

Integrations

  • Total integrations1
  • BigCommerce
  • Facebook
  • Freshdesk
  • Google Analytics
  • HubSpot CRM
  • Jira
  • Joomla
  • Magento Commerce
  • Mailchimp
  • Pipedrive
  • Salesforce Sales Cloud
  • Salesforce Service Cloud
  • Shopify
  • Slack
  • SugarCRM
  • Twitter
  • Wordpress
  • Zapier
  • Zendesk
  • Zoho CRM
  • Total integrations1
  • BigCommerce
  • Facebook
  • Freshdesk
  • Google Analytics
  • HubSpot CRM
  • Jira
  • Joomla
  • Magento Commerce
  • Mailchimp
  • Pipedrive
  • Salesforce Sales Cloud
  • Salesforce Service Cloud
  • Shopify
  • Slack
  • SugarCRM
  • Twitter
  • Wordpress
  • Zapier
  • Zendesk
  • Zoho CRM

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

Answerbase vs. NanoNotion

See how Answerbase and NanoNotion stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.