Answerbase vs Onehub Comparison

Overview

Answerbase is a knowledge management platform for customer support and e-commerce, allowing users to ask questions, receive...

Onehub provides secure, easy-to-use file sharing for business. More than 1 million business users trust Onehub for file sharing,...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$19.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$15.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.7

(11)

5

4

3

2

1

8

3

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

4.6

(28)

5

4

3

2

1

18

9

1

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

Pros

This solution has been a big joy to work with. We know our data is protected and new users take very little time to pick up the software.
If you need a secure, easy to use, place to manage files with resources outside of your company, this is a great option.
I very much like the 'click-agreement' option, very useful as an NDA type agreement on due diligence type data room setups.

Cons

Cons

There was an instance where processing of documents was delayed by several hours. It really wasn't a big deal, but it is honestly the worst I've experienced with the service.
Some outside users have had trouble accessing the data room from their work emails, and I've had to send them access via their personal emails.
Providing access is tricky with the link and once someone has access they don't get invited again and claim they don't have a log in.
  • Vendor responds to reviews
  • Last reviewN/A
  • Vendor responds to reviews
  • Last review13 days ago

Key features

  • Total features23
  • @mentions
  • API
  • Access Control
  • Active Directory Integration
  • Application Integration
  • Automatic Notifications
  • Client Portal
  • Collaborative Workspace
  • Commenting
  • Configurable Workflow
  • Custom Development
  • Customizable Reporting
  • Data Import
  • Knowledge Base Management
  • Labeling
  • Online Forums
  • Quality Assurance
  • Real Time Notifications
  • Receiving
  • Rich Text Editor
  • Role-Based Permissions
  • SEO Management
  • Search Functionality
  • Single Sign On
  • Two-Factor Authentication
  • Voting
  • Website Integration
  • Widgets
  • eCommerce Integration
  • Total features8
  • @mentions
  • API
  • Access Control
  • Active Directory Integration
  • Application Integration
  • Automatic Notifications
  • Client Portal
  • Collaborative Workspace
  • Commenting
  • Configurable Workflow
  • Custom Development
  • Customizable Reporting
  • Data Import
  • Knowledge Base Management
  • Labeling
  • Online Forums
  • Quality Assurance
  • Real Time Notifications
  • Receiving
  • Rich Text Editor
  • Role-Based Permissions
  • SEO Management
  • Search Functionality
  • Single Sign On
  • Two-Factor Authentication
  • Voting
  • Website Integration
  • Widgets
  • eCommerce Integration

Integrations

  • Total integrations1
  • BigCommerce
  • Facebook
  • Freshdesk
  • Google Analytics
  • HubSpot CRM
  • Jira
  • Joomla
  • Magento Commerce
  • Mailchimp
  • Pipedrive
  • Salesforce Sales Cloud
  • Salesforce Service Cloud
  • Shopify
  • Slack
  • SugarCRM
  • Twitter
  • Wordpress
  • Zapier
  • Zendesk
  • Zoho CRM
  • Total integrations1
  • BigCommerce
  • Facebook
  • Freshdesk
  • Google Analytics
  • HubSpot CRM
  • Jira
  • Joomla
  • Magento Commerce
  • Mailchimp
  • Pipedrive
  • Salesforce Sales Cloud
  • Salesforce Service Cloud
  • Shopify
  • Slack
  • SugarCRM
  • Twitter
  • Wordpress
  • Zapier
  • Zendesk
  • Zoho CRM

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

Answerbase vs. Onehub

See how Answerbase and Onehub stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.