Answerbase vs Wix Comparison

Overview

Answerbase is a knowledge management platform for customer support and e-commerce, allowing users to ask questions, receive...

Wix is a website building & publishing platform which helps users create professional websites exactly the way they want,...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$19.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
4.50/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.7

(11)

5

4

3

2

1

8

3

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

5

4

3

2

1

2,687

1,688

587

90

47

  • Value for money
  • Ease of use
  • Features
  • Customer support
94%
would recommend this app

Pros

Pros

I have been able to create & customize my own website which has been great for my business. Being able to easily change the format during seasons without needing tech support has been wonderful.
It made the process incredibly easy, fast, and fun. I now have a professional website with advanced features and I am proud to refer everyone to it.
Here's why: There is little to like about the software. But in terms of what I did like, Wix does provide you with the ability to create web sites, and there are some nice features.

Cons

Cons

My conversion rate sucks but I don't know that I can blame that on Wix. I am a local business and get a ton of visitors from out of state and out of country.
Some of the apps cover them, but it takes research to figure out was around their crappy components. Custom coding is a pain on the site, but not impossible.
Unfortunately, Wix is very limited in functionality. If you're already using Wordpress or can do some basic coding, you may be disappointed at the lack of flexibility of Wix.
  • Vendor responds to reviews
  • Last reviewN/A
  • Vendor responds to reviews
  • Last review2 days ago

Key features

  • Total features23
  • ACH Payment Processing
  • API
  • Access Control
  • Accounting Management
  • Active Directory Integration
  • Application Integration
  • Appointment Management
  • Automatic Notifications
  • Booking Management
  • Calendar Management
  • Campaign Management
  • Chat
  • Collaborative Workspace
  • Commenting
  • Communication Management
  • Configurable Workflow
  • Contact Management
  • Content Management
  • Credit Card Processing
  • Custom Development
  • Custom Fields
  • Custom Forms
  • Customer History
  • Customizable Branding
  • Customizable Reporting
  • Customizable Templates
  • Data Import
  • Design Management
  • Drag & Drop Interface
  • Email Distribution
  • Email Marketing Management
  • Event Triggered Actions
  • Financial Management
  • Forms Management
  • Geographic Maps
  • HTML5 Technology
  • Image Editing
  • Image Library
  • Invoice Management
  • Knowledge Base Management
  • Multi-Channel Communication
  • Multi-Language
  • Online Booking Integration
  • Online Forums
  • Order Tracking
  • Preview Functionality
  • Product Catalog
  • Product Catalog Integration
  • Quality Assurance
  • Ratings & Reviews
  • Real Time Notifications
  • Real Time Updates
  • Receiving
  • Reservations Management
  • Rich Text Editor
  • SEO Management
  • SSL Security
  • Sales Tax Management
  • Search Functionality
  • Shipping Management
  • Single Sign On
  • Social Advertising
  • Social Media Integration
  • Subscription Management
  • Third Party Integration
  • Video Management
  • Visitor Tracking
  • Voting
  • WYSIWYG Editor
  • Web Analytics
  • Website Integration
  • Website Management
  • Widgets
  • eCommerce Integration
  • Total features60
  • ACH Payment Processing
  • API
  • Access Control
  • Accounting Management
  • Active Directory Integration
  • Application Integration
  • Appointment Management
  • Automatic Notifications
  • Booking Management
  • Calendar Management
  • Campaign Management
  • Chat
  • Collaborative Workspace
  • Commenting
  • Communication Management
  • Configurable Workflow
  • Contact Management
  • Content Management
  • Credit Card Processing
  • Custom Development
  • Custom Fields
  • Custom Forms
  • Customer History
  • Customizable Branding
  • Customizable Reporting
  • Customizable Templates
  • Data Import
  • Design Management
  • Drag & Drop Interface
  • Email Distribution
  • Email Marketing Management
  • Event Triggered Actions
  • Financial Management
  • Forms Management
  • Geographic Maps
  • HTML5 Technology
  • Image Editing
  • Image Library
  • Invoice Management
  • Knowledge Base Management
  • Multi-Channel Communication
  • Multi-Language
  • Online Booking Integration
  • Online Forums
  • Order Tracking
  • Preview Functionality
  • Product Catalog
  • Product Catalog Integration
  • Quality Assurance
  • Ratings & Reviews
  • Real Time Notifications
  • Real Time Updates
  • Receiving
  • Reservations Management
  • Rich Text Editor
  • SEO Management
  • SSL Security
  • Sales Tax Management
  • Search Functionality
  • Shipping Management
  • Single Sign On
  • Social Advertising
  • Social Media Integration
  • Subscription Management
  • Third Party Integration
  • Video Management
  • Visitor Tracking
  • Voting
  • WYSIWYG Editor
  • Web Analytics
  • Website Integration
  • Website Management
  • Widgets
  • eCommerce Integration

Integrations

  • Total integrations1
  • BigCommerce
  • Facebook
  • Freshdesk
  • Google Analytics
  • HubSpot CRM
  • Jira
  • Joomla
  • Magento Commerce
  • Mailchimp
  • Pipedrive
  • Salesforce Sales Cloud
  • Salesforce Service Cloud
  • Shopify
  • Slack
  • SugarCRM
  • Twitter
  • Wordpress
  • Zapier
  • Zendesk
  • Zoho CRM
  • Total integrations117
  • BigCommerce
  • Facebook
  • Freshdesk
  • Google Analytics
  • HubSpot CRM
  • Jira
  • Joomla
  • Magento Commerce
  • Mailchimp
  • Pipedrive
  • Salesforce Sales Cloud
  • Salesforce Service Cloud
  • Shopify
  • Slack
  • SugarCRM
  • Twitter
  • Wordpress
  • Zapier
  • Zendesk
  • Zoho CRM

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

Answerbase vs. Wix

See how Answerbase and Wix stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.