AnyDesk vs NetSupport Manager Comparison

Overview

AnyDesk is a remote desktop software accessible on all platforms, including Windows, MacOS, Linux, Android, and iOS. AnyDesk...

NetSupport Manager is a remote access management solution designed to help businesses manage devices remotely across multiple...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
8.49/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

289

149

21

4

5

  • Value for money
  • Ease of use
  • Features
  • Customer support
98%
would recommend this app

4.9

(20)

5

4

3

2

1

17

3

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

Furthermore, once connected successfully the connection is very stable with clear video quality.
And a very good and reliable program, rarely hangs or closes, its voice communication system is very good, it is one of the best free tools for someone to support.
It's easy for the other person to quickly connect to our system and see the desktop, once we share the AnyDesk ID. Quality of connectivity is also great.

Pros

Cons

Anydesk can be a problem when the internet connection is weak. Security of files is not guranteed at all.
I honestly have had absolutely zero problems using this software. It seems to be missing some features other remote control softwares have but I don't need those anyways.
Ve noticed that when I'm controlling someone's screen, the response time can lag a little. Ll click something, and it won't respond until a couple seconds later.

Cons

  • Vendor responds to reviews
  • Last review2 days ago
  • Vendor responds to reviews
  • Last reviewN/A

Key features

  • Total features18
  • API
  • Access Control
  • Activity Tracking
  • Alerts / Escalation
  • Categorization
  • Chat
  • Chat Transcript
  • Communication Management
  • Contact Database
  • Contact Management
  • Contract Management
  • Customizable Branding
  • Customizable Categories
  • Data Synchronization
  • Desktop Notifications
  • Diagnostic Tools
  • Event Logs
  • Feedback Collection
  • Feedback Management
  • File Management
  • File Transfer
  • Geolocation
  • Instant Messaging
  • Inventory Tracking
  • Knowledge Base Management
  • Member Account Access
  • Monitoring
  • Multi-Channel Communication
  • Multiple User Accounts
  • Print Management
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real Time Updates
  • Remote Access
  • Remote Control
  • Remote File Access
  • Remote Monitoring
  • Remote Update / Installation
  • Reporting & Statistics
  • Secure Login
  • Self Service Portal
  • Server Monitoring
  • Support Ticket Management
  • Support Ticket Tracking
  • Surveys & Feedback
  • Uptime Monitoring
  • User Management
  • Whiteboard
  • Workstation Tracking
  • Total features38
  • API
  • Access Control
  • Activity Tracking
  • Alerts / Escalation
  • Categorization
  • Chat
  • Chat Transcript
  • Communication Management
  • Contact Database
  • Contact Management
  • Contract Management
  • Customizable Branding
  • Customizable Categories
  • Data Synchronization
  • Desktop Notifications
  • Diagnostic Tools
  • Event Logs
  • Feedback Collection
  • Feedback Management
  • File Management
  • File Transfer
  • Geolocation
  • Instant Messaging
  • Inventory Tracking
  • Knowledge Base Management
  • Member Account Access
  • Monitoring
  • Multi-Channel Communication
  • Multiple User Accounts
  • Print Management
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real Time Updates
  • Remote Access
  • Remote Control
  • Remote File Access
  • Remote Monitoring
  • Remote Update / Installation
  • Reporting & Statistics
  • Secure Login
  • Self Service Portal
  • Server Monitoring
  • Support Ticket Management
  • Support Ticket Tracking
  • Surveys & Feedback
  • Uptime Monitoring
  • User Management
  • Whiteboard
  • Workstation Tracking

Integrations

  • Total integrations1
  • BigCommerce
  • Facebook
  • Freshdesk
  • Google Analytics
  • HubSpot CRM
  • Jira
  • Joomla
  • Magento Commerce
  • Mailchimp
  • Pipedrive
  • Salesforce Sales Cloud
  • Salesforce Service Cloud
  • Shopify
  • Slack
  • SugarCRM
  • Twitter
  • Wordpress
  • Zapier
  • Zendesk
  • Zoho CRM
  • Total integrationsN/A
  • BigCommerce
  • Facebook
  • Freshdesk
  • Google Analytics
  • HubSpot CRM
  • Jira
  • Joomla
  • Magento Commerce
  • Mailchimp
  • Pipedrive
  • Salesforce Sales Cloud
  • Salesforce Service Cloud
  • Shopify
  • Slack
  • SugarCRM
  • Twitter
  • Wordpress
  • Zapier
  • Zendesk
  • Zoho CRM

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

AnyDesk vs. NetSupport Manager

See how AnyDesk and NetSupport Manager stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.

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