AppFollow vs CallSource Comparison

Add to Compare

Overview

AppFollow is a cloud-based mobile analytics solution which assists businesses of all sizes with review management and competitor...

CallSource is a performance management solution designed to help businesses of all sizes manage processes related to call...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$29.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.7

(6)

5

4

3

2

1

4

2

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

5

4

3

2

1

114

48

19

5

4

  • Value for money
  • Ease of use
  • Features
  • Customer support
92%
would recommend this app

Pros

Pros

The representative is my favorite, she is encouraging and nice and I have noticed that without even trying, I am doing better because I think about it more often.
Call Source has so many option to help improve productivity, training, and customer service. Very impressed with the various ways I can improve our business.
When I was first introduced to the company I was super excited about all the features, the benefits and the fact that it would minimize the amount of calls that I would have to listen to.

Cons

Cons

The only thing I disliked was that there was no phone calls for me to review with the rep we had to use my co-workers.
Billing has been a challenge, over charged on several occasions.
They run the calls through a relay which is confusing for some.
  • Vendor responds to reviews
  • Last reviewN/A
  • Vendor responds to reviews
  • Last review7 months ago

Key features

  • Total features18
  • API
  • Activity Tracking
  • Alerts / Escalation
  • Auto-Responders
  • Automatic Notifications
  • Call Monitoring
  • Call Recording
  • Call Routing
  • Call Tracking
  • Campaign Analysis
  • Campaign Management
  • Conversion Tracking
  • Cost Analysis
  • Customizable Reporting
  • Data Filtering
  • Data Import/Export
  • History Tracking
  • IVR / Voice Recognition
  • Keyword Tracking
  • Lead Management
  • Lead Scoring
  • Monitoring
  • Multi-Campaign
  • Multi-Channel Marketing
  • Multiple Data Sources
  • Performance Management
  • Ratings & Reviews
  • Real Time Data
  • Real Time Monitoring
  • Search Functionality
  • Sentiment Analysis
  • Single Sign On
  • Third Party Integration
  • Trend Analysis
  • eCommerce Integration
  • Total features25
  • API
  • Activity Tracking
  • Alerts / Escalation
  • Auto-Responders
  • Automatic Notifications
  • Call Monitoring
  • Call Recording
  • Call Routing
  • Call Tracking
  • Campaign Analysis
  • Campaign Management
  • Conversion Tracking
  • Cost Analysis
  • Customizable Reporting
  • Data Filtering
  • Data Import/Export
  • History Tracking
  • IVR / Voice Recognition
  • Keyword Tracking
  • Lead Management
  • Lead Scoring
  • Monitoring
  • Multi-Campaign
  • Multi-Channel Marketing
  • Multiple Data Sources
  • Performance Management
  • Ratings & Reviews
  • Real Time Data
  • Real Time Monitoring
  • Search Functionality
  • Sentiment Analysis
  • Single Sign On
  • Third Party Integration
  • Trend Analysis
  • eCommerce Integration

Integrations

  • Total integrations18
  • BigCommerce
  • Facebook
  • Freshdesk
  • Google Analytics
  • HubSpot CRM
  • Jira
  • Joomla
  • Magento Commerce
  • Mailchimp
  • Pipedrive
  • Salesforce Sales Cloud
  • Salesforce Service Cloud
  • Shopify
  • Slack
  • SugarCRM
  • Twitter
  • Wordpress
  • Zapier
  • Zendesk
  • Zoho CRM
  • Total integrations6
  • BigCommerce
  • Facebook
  • Freshdesk
  • Google Analytics
  • HubSpot CRM
  • Jira
  • Joomla
  • Magento Commerce
  • Mailchimp
  • Pipedrive
  • Salesforce Sales Cloud
  • Salesforce Service Cloud
  • Shopify
  • Slack
  • SugarCRM
  • Twitter
  • Wordpress
  • Zapier
  • Zendesk
  • Zoho CRM

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

AppFollow vs. CallSource

See how AppFollow and CallSource stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.