AppFollow vs Refiner Comparison

Overview

AppFollow is a cloud-based mobile analytics solution which assists businesses of all sizes with review management and competitor...

Refiner is a user feedback & customer survey software built specifically for SaaS companies. We help data driven SaaS teams...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$29.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$39.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.7

(6)

5

4

3

2

1

4

2

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

4.7

(3)

5

4

3

2

1

2

1

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

Pros

Cons

Cons

  • Vendor responds to reviews
  • Last reviewN/A
  • Vendor responds to reviews
  • Last reviewN/A

Key features

  • Total features18
  • API
  • Ad hoc Analysis
  • Alerts / Escalation
  • Analytics
  • Campaign Analysis
  • Campaign Management
  • Conversion Tracking
  • Custom Fields
  • Customer Segmentation
  • Customizable Branding
  • Customizable Questions
  • Customizable Reporting
  • Customizable Templates
  • Data Capture and Transfer
  • Data Filtering
  • Data Import/Export
  • Data Synchronization
  • Data Visualization
  • Email Notifications
  • Event Triggered Actions
  • Feedback Collection
  • History Tracking
  • Keyword Tracking
  • Monitoring
  • Multi-Channel Distribution
  • Multi-Language
  • Multiple Data Sources
  • Question Branching
  • Question Library
  • Ratings & Reviews
  • Real Time Data
  • Real Time Monitoring
  • Retention Management
  • Search Functionality
  • Sentiment Analysis
  • Single Sign On
  • Survey Management
  • Surveys & Feedback
  • Template Management
  • Third Party Integration
  • Visual Analytics
  • Widgets
  • eCommerce Integration
  • Total features29
  • API
  • Ad hoc Analysis
  • Alerts / Escalation
  • Analytics
  • Campaign Analysis
  • Campaign Management
  • Conversion Tracking
  • Custom Fields
  • Customer Segmentation
  • Customizable Branding
  • Customizable Questions
  • Customizable Reporting
  • Customizable Templates
  • Data Capture and Transfer
  • Data Filtering
  • Data Import/Export
  • Data Synchronization
  • Data Visualization
  • Email Notifications
  • Event Triggered Actions
  • Feedback Collection
  • History Tracking
  • Keyword Tracking
  • Monitoring
  • Multi-Channel Distribution
  • Multi-Language
  • Multiple Data Sources
  • Question Branching
  • Question Library
  • Ratings & Reviews
  • Real Time Data
  • Real Time Monitoring
  • Retention Management
  • Search Functionality
  • Sentiment Analysis
  • Single Sign On
  • Survey Management
  • Surveys & Feedback
  • Template Management
  • Third Party Integration
  • Visual Analytics
  • Widgets
  • eCommerce Integration

Integrations

  • Total integrations18
  • BigCommerce
  • Facebook
  • Freshdesk
  • Google Analytics
  • HubSpot CRM
  • Jira
  • Joomla
  • Magento Commerce
  • Mailchimp
  • Pipedrive
  • Salesforce Sales Cloud
  • Salesforce Service Cloud
  • Shopify
  • Slack
  • SugarCRM
  • Twitter
  • Wordpress
  • Zapier
  • Zendesk
  • Zoho CRM
  • Total integrations41
  • BigCommerce
  • Facebook
  • Freshdesk
  • Google Analytics
  • HubSpot CRM
  • Jira
  • Joomla
  • Magento Commerce
  • Mailchimp
  • Pipedrive
  • Salesforce Sales Cloud
  • Salesforce Service Cloud
  • Shopify
  • Slack
  • SugarCRM
  • Twitter
  • Wordpress
  • Zapier
  • Zendesk
  • Zoho CRM

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

AppFollow vs. Refiner

See how AppFollow and Refiner stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.