AppFollow Features

AppFollow

App store optimization and review management solution

4.67/5 (6 reviews)

AppFollow Feature Summary

  • App Preview
  • App Store Optimization
  • Channel Attribution
  • Competitor Analysis
  • Competitor Tracking
  • Conversion Rate Benchmark
  • Keyword Position Tracking
  • Keyword Research
  • Negative Feedback Management
  • Predefined Templates
  • Ratings Management
  • Revenue Tracking
  • Review Management
  • Review Monitoring
  • Review Notification
  • Semantic Analysis
  • Sentiment Analysis
  • Social Sharing
  • Task Assignment

Competitor Feature Comparison

API
Alerts / Escalation
Conversion Tracking
Customizable Reporting
Customizable Templates
Data Filtering
Data Import/Export
Feedback Collection
Feedback Management
History Tracking
Keyword Tracking
Monitoring
Multiple Data Sources
Ratings & Reviews
Real Time Data
Real Time Monitoring
Search Functionality
Sentiment Analysis
Single Sign On
Surveys & Feedback
Third Party Integration
eCommerce Integration
Learn moreCompare App
API
Alerts / Escalation
Conversion Tracking
Customizable Reporting
Customizable Templates
Data Filtering
Data Import/Export
Feedback Collection
Feedback Management
History Tracking
Keyword Tracking
Monitoring
Multiple Data Sources
Ratings & Reviews
Real Time Data
Real Time Monitoring
Search Functionality
Sentiment Analysis
Single Sign On
Surveys & Feedback
Third Party Integration
eCommerce Integration
Visit WebsiteCompare App
API
Alerts / Escalation
Conversion Tracking
Customizable Reporting
Customizable Templates
Data Filtering
Data Import/Export
Feedback Collection
Feedback Management
History Tracking
Keyword Tracking
Monitoring
Multiple Data Sources
Ratings & Reviews
Real Time Data
Real Time Monitoring
Search Functionality
Sentiment Analysis
Single Sign On
Surveys & Feedback
Third Party Integration
eCommerce Integration
Visit WebsiteCompare App

AppFollow Feature Reviews

5 reviewers had the following to say about AppFollow's features:

Petra Huanas

Must-have tool for app businesses

2019-01-23

App metrics monitoring, competitors monitoring and isights

Pros

AppFollow gathers all important app metrics in one place and sends Slack alerts when critical changes happen.

Cons

No cons actually, really helpful tool for app owners

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No

Response from AppFollow


Happy you find it useful, Petra!

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Sam Lepak

Awesome free tool... Wouldn't pay for it though

2019-05-02

We also have AppFollow integrated with Slack therefore we are able to get real-time app reviews on our product.

Pros

With this integration, we are able to see reviews in real-time and respond to them right from Slack.

Cons

Essentially an alert to let us know to expect a ton of volume or a heads up not to send out a new build.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

6/10
Source: Capterra
Helpful?   Yes   No

Response from AppFollow


Hi Sam,
thanks for your feedback, happy to be helpful to your marketing team.

1. We do have alerts when your (or any) app is featured in the App Store. It is sent to your Slack or email one day before it happens.
2. All the plans are customisable, so you can request any number of keywords you'd like to track. If you could drop a message to our support team, they would be happy to show you options.

Regards,
Olga

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Evan Laird

Good Service For Convenience But Not Necessary

2019-08-02

Pros

On top of that, it makes it convenient to see all your data in one place in easy reports.

Cons

Its service is something your app should already be doing by itself with more robust software such as Appsee, Mixpanel, Appsflyer, or Branch and all the ASO work can be done by yourself with a little bit of knowledge.

Rating breakdown

Value for money
Ease of use
Features

Time used: 6-12 months

Frequency of use: Monthly

Likelihood to recommend

6/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Consumer Electronics company, 51-200 employees)

Perfect integration for Customer Support Team

2019-04-15

We are tracking downloads and reviews of our app, by platform, which is a bonus, because the initial goal was just to be able to respond to customer reviews through FreshDesk, our customer support software.

Pros

Very easy to integrate.

Cons

I'm very happy with the interface, simplicity, and detail of the information.

Rating breakdown

Value for money
Ease of use
Features

Time used: Free Trial

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from AppFollow


Thank you for the review! Let us know if you need any help with Freshdesk integration.

Regards,
Olga

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Catherine N.

Saves my time and nerves

2019-02-19

Both tech and support teams are satisfied, and it's quite easy to share apps' data between them to see the whole picture.

Pros

Last year we got to use Zendesk Reply to Reviews app for our support team, so that we can cover more user feedback from the stores.

Cons

I wish there would be more features for Zendesk app. They've recently added auto-tags, so I really hope we will now cover even more user reviews.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from AppFollow


Thank you, Catherine, for your review!

Read more