appVuze vs Salesforce Essentials Comparison

Overview

appVuze provides help desk software that helps mobile app users stay productive, designed to minimize frustration for agents and users alike

Salesforce Essentials is a cloud-based CRM for small businesses which allows users to manage leads, opportunities, pipelines,...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$50.00
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$25.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

No reviews

5

4

3

2

1

0

0

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support

4.2

(98)

5

4

3

2

1

42

39

12

4

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
85%
would recommend this app

Pros

Pros

Cons

Cons

  • Vendor responds to reviews
  • Last reviewN/A
  • Vendor responds to reviews
  • Last reviewN/A

Key features

  • Total features12
  • Activity Dashboard
  • Activity Tracking
  • Calendar Management
  • Calendar Sync with Google
  • Case Management
  • Chat
  • Collaboration Tools
  • Contact Database
  • Contact Management
  • Data Import
  • Data Synchronization
  • Email Integration
  • Gamification
  • Geolocation
  • Help Desk Management
  • History Tracking
  • IVR / Voice Recognition
  • Inbox Management
  • Instant Messaging
  • Issue Management
  • Issue Tracking
  • Lead Management
  • Mobile Integration
  • Opportunity Management
  • Performance Reports
  • Pipeline Management
  • Queue Manager
  • Real Time Data
  • Real Time Updates
  • Reporting & Statistics
  • Support Ticket Tracking
  • Third Party Integration
  • User Management
  • Total features21
  • Activity Dashboard
  • Activity Tracking
  • Calendar Management
  • Calendar Sync with Google
  • Case Management
  • Chat
  • Collaboration Tools
  • Contact Database
  • Contact Management
  • Data Import
  • Data Synchronization
  • Email Integration
  • Gamification
  • Geolocation
  • Help Desk Management
  • History Tracking
  • IVR / Voice Recognition
  • Inbox Management
  • Instant Messaging
  • Issue Management
  • Issue Tracking
  • Lead Management
  • Mobile Integration
  • Opportunity Management
  • Performance Reports
  • Pipeline Management
  • Queue Manager
  • Real Time Data
  • Real Time Updates
  • Reporting & Statistics
  • Support Ticket Tracking
  • Third Party Integration
  • User Management

Integrations

  • Total integrations1
  • BigCommerce
  • Facebook
  • Freshdesk
  • Google Analytics
  • HubSpot CRM
  • Jira
  • Joomla
  • Magento Commerce
  • Mailchimp
  • Pipedrive
  • Salesforce Sales Cloud
  • Salesforce Service Cloud
  • Shopify
  • Slack
  • SugarCRM
  • Twitter
  • Wordpress
  • Zapier
  • Zendesk
  • Zoho CRM
  • Total integrations31
  • BigCommerce
  • Facebook
  • Freshdesk
  • Google Analytics
  • HubSpot CRM
  • Jira
  • Joomla
  • Magento Commerce
  • Mailchimp
  • Pipedrive
  • Salesforce Sales Cloud
  • Salesforce Service Cloud
  • Shopify
  • Slack
  • SugarCRM
  • Twitter
  • Wordpress
  • Zapier
  • Zendesk
  • Zoho CRM

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

appVuze vs. Salesforce Essentials

See how appVuze and Salesforce Essentials stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.

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