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AsisteClick vs Smith.ai Comparison

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Overview

AsisteClick is a collaborative, multichannel customer support platform which offers live chat, a ticketing system & a range...

Category Leaders

Smith.ai Live Chat with AI Chatbot is the fast & friendly way to capture, screen & convert website leads 24/7.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from
$

6.99

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$

140

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.5

5

4

3

2

1

1

1

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

5.0

5

4

3

2

1

24

1

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

Not enoughreviews yet

Pros

My experience with the Chat Service and Smith altogether has been tremendous and I consider this company a huge asset to my Firm. Their customer support is outstanding, personalized and very quick.

MJ

Maria J.

I really like that I am able to put my website to the best possible use. I have a business where people will Google search and then pick the first business that communicates with them.

SG

Sara G.

They have awesome customer service and always make clients feel welcomed and valued.

SG

Sara G.

Cons

Not enoughreviews yet

Cons

Using website chat is like having someone on staff 24/7. We no longer have to worry about lost leads or misdirected requests because we were not able to offer an immediate response.

JZ

Jerry Z.

There's no way to have local staff ran the chat box, only remote receptionists and bots.

Kyle P.

The AI Robot that answers after-hours can get confused sometimes but it's only seldom when that happens.

JM

Jorge M.

  • Vendor responds to reviews
  • Last review4 years ago
  • Vendor responds to reviews
  • Last review3 months ago

Key features

  • Total features32
  • 2-Way Messaging
  • @mentions
  • AB Testing
  • AI/Machine Learning
  • API
  • Activity Dashboard
  • Activity Tracking
  • Alerts / Escalation
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Assignment Management
  • Audit Management
  • Auto-Responders
  • Automated Responses
  • Automated Scheduling
  • CRM
  • Calendar Management
  • Callback Scheduling
  • Campaign Management
  • Canned Responses
  • Chat Transcript
  • Chat/Messaging
  • Chatbot
  • Code-free Development
  • Collaboration Tools
  • Communication Management
  • Configurable Workflow
  • Contact Database
  • Contact Management
  • Content Management
  • Contextual Guidance
  • Conversion Rate Optimization
  • Conversion Tracking
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Templates
  • Dashboard
  • Data Extraction
  • Data Import/Export
  • Data Visualization
  • Drag & Drop
  • Email Invitations & Reminders
  • Email Management
  • Engagement Tracking
  • Event Triggered Actions
  • File Sharing
  • File Transfer
  • For Developers
  • For Sales Teams/Organizations
  • For eCommerce
  • Forms Management
  • Geotargeting
  • Historical Reporting
  • Human Handover
  • Intent Recognition
  • Interaction Tracking
  • Knowledge Base Management
  • Lead Capture
  • Lead Database Integration
  • Lead Notifications
  • Lead Qualification
  • Lead Segmentation
  • Lead Verification/Validation
  • Live Chat
  • MMS
  • Machine Learning
  • Mass Texting
  • Meeting Management
  • Message Personalization
  • Mobile Access
  • Mobile Alerts
  • Mobile Keywords
  • Monitoring
  • Multi-Campaign
  • Multi-Channel Communication
  • Multi-Channel Management
  • Multi-Channel Marketing
  • Multi-Language
  • Natural Language Processing
  • Offline Form
  • On-Demand Communications
  • One-to-One Messaging
  • Online Forms
  • Performance Management
  • Performance Metrics
  • Personalization
  • Pipeline Management
  • Pre-Configured Bot
  • Predictive Analytics
  • Prioritization
  • Proactive Chat
  • Process/Workflow Automation
  • Product Recommendations
  • Progress Tracking
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Consumer-facing Chat
  • Real-time Conversations
  • Real-time Updates
  • Reporting & Statistics
  • Reporting/Analytics
  • Role-Based Permissions
  • Rules-Based Workflow
  • SMS Marketing Managment
  • SMS Messaging
  • SSL Security
  • Search/Filter
  • Self Service Portal
  • Sentiment Analysis
  • Social Media Integration
  • Source Tracking
  • Summary Reports
  • Support Ticket Management
  • Tagging
  • Template Management
  • Third Party Integrations
  • Transcripts/Chat History
  • Transfers/Routing
  • Trend Analysis
  • Virtual Assistant
  • Visual Analytics
  • Website Integration
  • Website Visitor Tracking
  • Widgets
  • Workflow Management
  • eCommerce Management
  • Total features121
  • 2-Way Messaging
  • @mentions
  • AB Testing
  • AI/Machine Learning
  • API
  • Activity Dashboard
  • Activity Tracking
  • Alerts / Escalation
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Assignment Management
  • Audit Management
  • Auto-Responders
  • Automated Responses
  • Automated Scheduling
  • CRM
  • Calendar Management
  • Callback Scheduling
  • Campaign Management
  • Canned Responses
  • Chat Transcript
  • Chat/Messaging
  • Chatbot
  • Code-free Development
  • Collaboration Tools
  • Communication Management
  • Configurable Workflow
  • Contact Database
  • Contact Management
  • Content Management
  • Contextual Guidance
  • Conversion Rate Optimization
  • Conversion Tracking
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Templates
  • Dashboard
  • Data Extraction
  • Data Import/Export
  • Data Visualization
  • Drag & Drop
  • Email Invitations & Reminders
  • Email Management
  • Engagement Tracking
  • Event Triggered Actions
  • File Sharing
  • File Transfer
  • For Developers
  • For Sales Teams/Organizations
  • For eCommerce
  • Forms Management
  • Geotargeting
  • Historical Reporting
  • Human Handover
  • Intent Recognition
  • Interaction Tracking
  • Knowledge Base Management
  • Lead Capture
  • Lead Database Integration
  • Lead Notifications
  • Lead Qualification
  • Lead Segmentation
  • Lead Verification/Validation
  • Live Chat
  • MMS
  • Machine Learning
  • Mass Texting
  • Meeting Management
  • Message Personalization
  • Mobile Access
  • Mobile Alerts
  • Mobile Keywords
  • Monitoring
  • Multi-Campaign
  • Multi-Channel Communication
  • Multi-Channel Management
  • Multi-Channel Marketing
  • Multi-Language
  • Natural Language Processing
  • Offline Form
  • On-Demand Communications
  • One-to-One Messaging
  • Online Forms
  • Performance Management
  • Performance Metrics
  • Personalization
  • Pipeline Management
  • Pre-Configured Bot
  • Predictive Analytics
  • Prioritization
  • Proactive Chat
  • Process/Workflow Automation
  • Product Recommendations
  • Progress Tracking
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Consumer-facing Chat
  • Real-time Conversations
  • Real-time Updates
  • Reporting & Statistics
  • Reporting/Analytics
  • Role-Based Permissions
  • Rules-Based Workflow
  • SMS Marketing Managment
  • SMS Messaging
  • SSL Security
  • Search/Filter
  • Self Service Portal
  • Sentiment Analysis
  • Social Media Integration
  • Source Tracking
  • Summary Reports
  • Support Ticket Management
  • Tagging
  • Template Management
  • Third Party Integrations
  • Transcripts/Chat History
  • Transfers/Routing
  • Trend Analysis
  • Virtual Assistant
  • Visual Analytics
  • Website Integration
  • Website Visitor Tracking
  • Widgets
  • Workflow Management
  • eCommerce Management

Integrations

  • Total integrations1
  • BigCommerce
  • Facebook
  • Freshdesk
  • Google Analytics
  • HubSpot CRM
  • Jira
  • Magento Commerce
  • Mailchimp
  • Pipedrive
  • PrestaShop
  • Salesforce Sales Cloud
  • Salesforce Service Cloud
  • Shopify
  • Slack
  • SugarCRM
  • Twitter
  • Wordpress
  • Zapier
  • Zendesk
  • Zoho CRM
  • Total integrations53
  • BigCommerce
  • Facebook
  • Freshdesk
  • Google Analytics
  • HubSpot CRM
  • Jira
  • Magento Commerce
  • Mailchimp
  • Pipedrive
  • PrestaShop
  • Salesforce Sales Cloud
  • Salesforce Service Cloud
  • Shopify
  • Slack
  • SugarCRM
  • Twitter
  • Wordpress
  • Zapier
  • Zendesk
  • Zoho CRM