Augmented Support Features

Augmented Support

Real-time remote AR for technical support

4.0/5 (1 review)

Augmented Support Feature Summary

  • Technician management
  • Real time video annotations
  • Quick icons
  • Screenshot management
  • Picture management
  • Document sharing
  • Remote object visualization
  • Video call management
  • Adaptive video quality
  • Multiplatform & multidevice
  • Communication management
  • Call history
  • Offline mode
  • Real time support
  • Chat
  • Remote capture
  • Remote document access
  • Remote access
  • Document management
  • User management

Competitor Feature Comparison

Chat
Communication Management
Customizable Branding
Document Management
Drag & Drop Interface
History Tracking
Offline Access
Real Time Data
Remote Access
Remote Control
Remote File Access
Two-Factor Authentication
User Management
Learn moreCompare App
Chat
Communication Management
Customizable Branding
Document Management
Drag & Drop Interface
History Tracking
Offline Access
Real Time Data
Remote Access
Remote Control
Remote File Access
Two-Factor Authentication
User Management
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Chat
Communication Management
Customizable Branding
Document Management
Drag & Drop Interface
History Tracking
Offline Access
Real Time Data
Remote Access
Remote Control
Remote File Access
Two-Factor Authentication
User Management
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Mobile apps

iOS App


0 reviews

Requires iOS 9.0 or later. Compatible with iPhone, iPad, and iPod touch.

Android App


0 reviews

Augmented Support Feature Reviews

1 reviewers had the following to say about Augmented Support's features:

Tom Van Der Straete

First steps in AR in our operational environment

2017-11-30

Pros

User friendly, easy to install on Android (not tested on Apple) Decent support from ViuMore, frequent upgrades and new features.

Cons

Some improvement needed on the availability status when the used device goes into 'sleep' modus. If you don't use the glasses, a handheld or stand for tablet use is necessary for comfortable use.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Monthly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
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