Augmented Support Features

Augmented Support

Real-time remote AR for technical support

4.0/5 (1 review)

Competitor Feature Comparison

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Chat/Messaging
Communication Management
Customizable Branding
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Document Management
File Sharing
File Transfer
Historical Reporting
Incident Management
Live Chat
Mobile Access
Offline Access
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Reporting/Analytics
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Learn moreCompare App
Availability Management
Chat/Messaging
Communication Management
Customizable Branding
Diagnostic Tools
Document Management
File Sharing
File Transfer
Historical Reporting
Incident Management
Live Chat
Mobile Access
Offline Access
Problem Management
Real Time Data
Real-Time Chat
Remote Access/Control
Reporting/Analytics
Screen Sharing
Session Recording
Session Transfer
Summary Reports
Surveys & Feedback
Unattended Access
User Management
Visit WebsiteCompare App
Availability Management
Chat/Messaging
Communication Management
Customizable Branding
Diagnostic Tools
Document Management
File Sharing
File Transfer
Historical Reporting
Incident Management
Live Chat
Mobile Access
Offline Access
Problem Management
Real Time Data
Real-Time Chat
Remote Access/Control
Reporting/Analytics
Screen Sharing
Session Recording
Session Transfer
Summary Reports
Surveys & Feedback
Unattended Access
User Management
Visit WebsiteCompare App

Mobile apps

iOS App


0 reviews

Requires iOS 9.0 or later. Compatible with iPhone, iPad, and iPod touch.

Android App


0 reviews

Augmented Support Feature Reviews

1 reviewers had the following to say about Augmented Support's features:

Tom V.

First steps in AR in our operational environment

2017-11-30

Pros

User friendly, easy to install on Android (not tested on Apple) Decent support from ViuMore, frequent upgrades and new features.

Cons

Some improvement needed on the availability status when the used device goes into 'sleep' modus. If you don't use the glasses, a handheld or stand for tablet use is necessary for comfortable use.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Monthly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
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