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Avis de Confiance vs KMS Lighthouse Comparison

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Overview

Avis de Confiance is a cloud-based reviews management solution that helps enterprises collect feedback from customers through...

KMS Lighthouse is a knowledge management system that can be used by call centers, tech support, branches, stores, and other...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
59/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

No reviews

5

4

3

2

1

0

0

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support

4.5

(20)

5

4

3

2

1

11

8

1

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

Not enoughreviews yet

Pros

Highly recommended and not only for the software also for the great team. Great service, fast SLA, professional and friendly.
The engagement from the entire team has been amazing and it's clear we have a partner in the work we are doing.
Not only is the system just amazing on it's own but the personal partnership we've developed with the KMS team is priceless.

Cons

Not enoughreviews yet

Cons

This is really frustrating. The Scenario needs to have some sort of way to count the number of steps since there is a threshold.
Spell check and grammar check are desperately needed. I get annoyed when I am working and there is the popup asking me if I want to save or not.
I have some alphabetical tables that may go A-Z, it makes it difficult when adding a row at the bottom and you need to move it up several rows.
  • Vendor responds to reviews
  • Last reviewN/A
  • Vendor responds to reviews
  • Last review2 months ago

Key features

  • Total features26
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Built-In Database
  • Campaign Management
  • Cataloging/Categorization
  • Charting
  • Chat/Messaging
  • Collaboration Tools
  • Commenting / Notes
  • Communication Management
  • Compliance Management
  • Content Library
  • Content Management
  • Customer Database
  • Dashboard
  • Data Import/Export
  • Data Storage Management
  • Decision Support
  • Discussions / Forums
  • Document Management
  • Employee Portal
  • Employee Self Service
  • Feedback Management
  • Filtering
  • Full Text Search
  • Knowledge Base Management
  • Negative Feedback Management
  • Product Data Management
  • Ratings / Reviews
  • Real Time Comparisons
  • Reporting/Analytics
  • Response Management
  • Review Monitoring
  • Review Notification
  • Review Request
  • Role-Based Permissions
  • Rule Based Publishing
  • Search/Filter
  • Secure Data Storage
  • Self Service Portal
  • Sentiment Analysis
  • Survey/Poll Management
  • Surveys & Feedback
  • Text Editing
  • Third Party Integrations
  • Widgets
  • Total features24
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Built-In Database
  • Campaign Management
  • Cataloging/Categorization
  • Charting
  • Chat/Messaging
  • Collaboration Tools
  • Commenting / Notes
  • Communication Management
  • Compliance Management
  • Content Library
  • Content Management
  • Customer Database
  • Dashboard
  • Data Import/Export
  • Data Storage Management
  • Decision Support
  • Discussions / Forums
  • Document Management
  • Employee Portal
  • Employee Self Service
  • Feedback Management
  • Filtering
  • Full Text Search
  • Knowledge Base Management
  • Negative Feedback Management
  • Product Data Management
  • Ratings / Reviews
  • Real Time Comparisons
  • Reporting/Analytics
  • Response Management
  • Review Monitoring
  • Review Notification
  • Review Request
  • Role-Based Permissions
  • Rule Based Publishing
  • Search/Filter
  • Secure Data Storage
  • Self Service Portal
  • Sentiment Analysis
  • Survey/Poll Management
  • Surveys & Feedback
  • Text Editing
  • Third Party Integrations
  • Widgets

Integrations

  • Total integrations2
  • BigCommerce
  • Facebook
  • Freshdesk
  • Google Analytics
  • HubSpot CRM
  • Jira
  • Joomla
  • Magento Commerce
  • Mailchimp
  • Pipedrive
  • Salesforce Sales Cloud
  • Salesforce Service Cloud
  • Shopify
  • Slack
  • SugarCRM
  • Twitter
  • Wordpress
  • Zapier
  • Zendesk
  • Zoho CRM
  • Total integrations3
  • BigCommerce
  • Facebook
  • Freshdesk
  • Google Analytics
  • HubSpot CRM
  • Jira
  • Joomla
  • Magento Commerce
  • Mailchimp
  • Pipedrive
  • Salesforce Sales Cloud
  • Salesforce Service Cloud
  • Shopify
  • Slack
  • SugarCRM
  • Twitter
  • Wordpress
  • Zapier
  • Zendesk
  • Zoho CRM

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

Avis de Confiance vs. KMS Lighthouse

See how Avis de Confiance and KMS Lighthouse stack up against each other by comparing features, pricing, ratings, integrations, security & more.

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10+ YEARS RECOMMENDING SOFTWARE

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