AVOXI Genius Features

AVOXI Genius

Contact Center Solutions for Improving Team Performance

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AVOXI Genius Feature Summary

  • Archiving
  • Blended Call Center
  • Call Barge
  • Call Center
  • Call Forwarding
  • Call Logging
  • Call Queuing
  • Distributed Call Recording
  • Greeting Management
  • Inbound Call Center
  • Interactive Voice Response (IVR)
  • Multiple Scripts
  • Music On Hold
  • Phone Key Input
  • Queue Management
  • Recording Bookmarking
  • Reporting/Analytics
  • Scheduled Recording
  • Voice Customization
  • Voicemail Transcription

Competitor Feature Comparison

API
Access Control
Analytics
Automatic Call Distribution
Call Center Management
Call Disposition
Call Monitoring
Call Recording
Call Reporting
Call Routing
Call Tracking
Call Transfer
Caller ID
Computer Telephony Integration
Conferencing
Customer Accounts
Customizable Caller ID
Customizable Reporting
Data Import
Email Alerts
Email Notifications
IVR / Voice Recognition
Member Account Access
Multiple User Accounts
On-Demand Recording
Performance Reports
Permission Management
Queue Manager
Real Time Analytics
Real Time Monitoring
Real Time Reporting
Reporting & Statistics
Role-Based Permissions
Voice Mail
Learn moreCompare App
API
Access Control
Analytics
Automatic Call Distribution
Call Center Management
Call Disposition
Call Monitoring
Call Recording
Call Reporting
Call Routing
Call Tracking
Call Transfer
Caller ID
Computer Telephony Integration
Conferencing
Customer Accounts
Customizable Caller ID
Customizable Reporting
Data Import
Email Alerts
Email Notifications
IVR / Voice Recognition
Member Account Access
Multiple User Accounts
On-Demand Recording
Performance Reports
Permission Management
Queue Manager
Real Time Analytics
Real Time Monitoring
Real Time Reporting
Reporting & Statistics
Role-Based Permissions
Voice Mail
Visit WebsiteCompare App
API
Access Control
Analytics
Automatic Call Distribution
Call Center Management
Call Disposition
Call Monitoring
Call Recording
Call Reporting
Call Routing
Call Tracking
Call Transfer
Caller ID
Computer Telephony Integration
Conferencing
Customer Accounts
Customizable Caller ID
Customizable Reporting
Data Import
Email Alerts
Email Notifications
IVR / Voice Recognition
Member Account Access
Multiple User Accounts
On-Demand Recording
Performance Reports
Permission Management
Queue Manager
Real Time Analytics
Real Time Monitoring
Real Time Reporting
Reporting & Statistics
Role-Based Permissions
Voice Mail
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Mobile apps

iOS App


2 reviews

Requires iOS 10.3 or later. Compatible with iPhone, iPad, and iPod touch.

Android App


7 reviews