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Bold360 vs Antavo Comparison

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Overview

Bold360 is the ultimate AI-powered engagement platform helping companies build and nurture customer relationships while delivering...

Antavo is a loyalty management platform for B2C retailers & brands to create gamified loyalty programs online, in store and on mobile.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$1500/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.4

(26)

5

4

3

2

1

12

11

3

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

4.3

(15)

5

4

3

2

1

10

3

0

0

2

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

Overall, I am pleased with the software itself. I think the 360 web client is a nice upgrade.
I like being able to send GIFs, they make the conversation more fun and similar to texting.
In fact Bold Chat is a premier chat software at a very competitive price. While other companies offer you static system, Bold Chat offers something that goes above and beyond.

Pros

They not only have a great customer service, but also seems to be better than other solutions out there. Antavo excels both in customer acquisition and engagement.
Sleeek and treandy to use, makes us feeel good and warmth. Loved to use it daily antavo application is must.
I am a big fan of the platform because of its ease of use.

Cons

I found it difficult to undercover the data I was after from a reporting perspective.
There really are no serious cons, if it was self updating that would be plus but it's far from a deal breaker.
Chat software that does it's job. Expect to pay for any extras.

Cons

Not sure about Windows and Blackberry. But this sucks when you are paying $249 / Month.
I also tried Contest Domination. After spending a considerable amount of time creating the promotion, I tested it only to learn that it was crap.
My problems with Antavo are as follows. The Antavo dashboard doest load at all on phones.
  • Vendor responds to reviews
  • Last review2 months ago
  • Vendor responds to reviews
  • Last reviewa year ago

Key features

  • Total features59
  • API
  • Access Control
  • Activity Dashboard
  • Alerts / Escalation
  • Application Integration
  • Archiving & Retention
  • Assessment Management
  • Assignment Management
  • Automated Scheduling
  • CRM Integration
  • Chat
  • Chat Transcript
  • Configurable Workflow
  • Configuration Management
  • Contact History
  • Customer History
  • Customer Segmentation
  • Customer Service Analytics
  • Email Integration
  • Email Templates
  • Feedback Collection
  • Feedback Management
  • File Transfer
  • Forms Management
  • Help Desk Integration
  • Help Desk Management
  • History Tracking
  • Inbox Management
  • Instant Messaging
  • Knowledge Base Management
  • Multi-Channel Communication
  • Multi-Channel Management
  • Multi-Language
  • Password Management
  • Permission Management
  • Pulse Surveys
  • Queue Manager
  • Ratings & Reviews
  • Real Time Monitoring
  • Remote Control
  • Reporting & Statistics
  • Request Routing
  • Resource Management
  • SMS Integration
  • Search Functionality
  • Single Sign On
  • Social Media Integration
  • Software Development Kit
  • Spell Correction
  • Summary Reports
  • Support Ticket Management
  • Support Ticket Tracking
  • Survey Management
  • Surveys & Feedback
  • Third Party Integration
  • Two-Way Audio & Video
  • User Management
  • Video Streaming
  • Visitor Tracking
  • Total features1
  • API
  • Access Control
  • Activity Dashboard
  • Alerts / Escalation
  • Application Integration
  • Archiving & Retention
  • Assessment Management
  • Assignment Management
  • Automated Scheduling
  • CRM Integration
  • Chat
  • Chat Transcript
  • Configurable Workflow
  • Configuration Management
  • Contact History
  • Customer History
  • Customer Segmentation
  • Customer Service Analytics
  • Email Integration
  • Email Templates
  • Feedback Collection
  • Feedback Management
  • File Transfer
  • Forms Management
  • Help Desk Integration
  • Help Desk Management
  • History Tracking
  • Inbox Management
  • Instant Messaging
  • Knowledge Base Management
  • Multi-Channel Communication
  • Multi-Channel Management
  • Multi-Language
  • Password Management
  • Permission Management
  • Pulse Surveys
  • Queue Manager
  • Ratings & Reviews
  • Real Time Monitoring
  • Remote Control
  • Reporting & Statistics
  • Request Routing
  • Resource Management
  • SMS Integration
  • Search Functionality
  • Single Sign On
  • Social Media Integration
  • Software Development Kit
  • Spell Correction
  • Summary Reports
  • Support Ticket Management
  • Support Ticket Tracking
  • Survey Management
  • Surveys & Feedback
  • Third Party Integration
  • Two-Way Audio & Video
  • User Management
  • Video Streaming
  • Visitor Tracking

Integrations

  • Total integrations7
  • BigCommerce
  • Facebook
  • Freshdesk
  • Google Analytics
  • HubSpot CRM
  • Jira
  • Joomla
  • Magento Commerce
  • Mailchimp
  • Pipedrive
  • Salesforce Sales Cloud
  • Salesforce Service Cloud
  • Shopify
  • Slack
  • SugarCRM
  • Twitter
  • Wordpress
  • Zapier
  • Zendesk
  • Zoho CRM
  • Total integrations19
  • BigCommerce
  • Facebook
  • Freshdesk
  • Google Analytics
  • HubSpot CRM
  • Jira
  • Joomla
  • Magento Commerce
  • Mailchimp
  • Pipedrive
  • Salesforce Sales Cloud
  • Salesforce Service Cloud
  • Shopify
  • Slack
  • SugarCRM
  • Twitter
  • Wordpress
  • Zapier
  • Zendesk
  • Zoho CRM

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

Bold360 vs. Antavo

See how Bold360 and Antavo stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.

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