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Bontact vs Userbot Comparison

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Overview

Bontact is a multi-channel communication platform that enables customers to contact businesses anytime, from any device through...

Userbot is a conversational artificial intelligence (AI) platform that provides businesses with a chatbot to handle and automate...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$30/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
49/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

2.0

(1)

5

4

3

2

1

0

0

0

1

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
0%
would recommend this app

5.0

(2)

5

4

3

2

1

2

0

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

Not enoughreviews yet

Pros

Not enoughreviews yet

Cons

Not enoughreviews yet

Cons

Not enoughreviews yet

  • Vendor responds to reviews
  • Last reviewN/A
  • Vendor responds to reviews
  • Last reviewN/A

Key features

  • Total features32
  • AI/Machine Learning
  • API
  • Activity Dashboard
  • Activity Tracking
  • Auto-Responders
  • CRM
  • Call Recording
  • Caller ID
  • Campaign Management
  • Canned Responses
  • Chat Transcript
  • Chat/Messaging
  • Chatbot
  • Code-free Development
  • Communication Management
  • Contact Management
  • Conversion Tracking
  • Customer Service Analytics
  • Customizable Branding
  • Data Import/Export
  • Design Management
  • For Sales Teams/Organizations
  • For eCommerce
  • Forms Management
  • Help Desk Management
  • Historical Reporting
  • IVR / Voice Recognition
  • Inbox Management
  • Intent Recognition
  • Lead Generation
  • Live Chat
  • Machine Learning
  • Multi-Channel Communication
  • Multi-Language
  • Natural Language Processing
  • Offline Form
  • Performance Management
  • Performance Metrics
  • Proactive Chat
  • Process/Workflow Automation
  • Real Time Monitoring
  • Reporting & Statistics
  • Reporting/Analytics
  • Role-Based Permissions
  • Sentiment Analysis
  • Social Media Integration
  • Support Ticket Management
  • Third Party Integrations
  • Transfers/Routing
  • Website Visitor Tracking
  • Widgets
  • Total features35
  • AI/Machine Learning
  • API
  • Activity Dashboard
  • Activity Tracking
  • Auto-Responders
  • CRM
  • Call Recording
  • Caller ID
  • Campaign Management
  • Canned Responses
  • Chat Transcript
  • Chat/Messaging
  • Chatbot
  • Code-free Development
  • Communication Management
  • Contact Management
  • Conversion Tracking
  • Customer Service Analytics
  • Customizable Branding
  • Data Import/Export
  • Design Management
  • For Sales Teams/Organizations
  • For eCommerce
  • Forms Management
  • Help Desk Management
  • Historical Reporting
  • IVR / Voice Recognition
  • Inbox Management
  • Intent Recognition
  • Lead Generation
  • Live Chat
  • Machine Learning
  • Multi-Channel Communication
  • Multi-Language
  • Natural Language Processing
  • Offline Form
  • Performance Management
  • Performance Metrics
  • Proactive Chat
  • Process/Workflow Automation
  • Real Time Monitoring
  • Reporting & Statistics
  • Reporting/Analytics
  • Role-Based Permissions
  • Sentiment Analysis
  • Social Media Integration
  • Support Ticket Management
  • Third Party Integrations
  • Transfers/Routing
  • Website Visitor Tracking
  • Widgets

Integrations

  • Total integrations11
  • BigCommerce
  • Facebook
  • Freshdesk
  • Google Analytics
  • HubSpot CRM
  • Jira
  • Joomla
  • Magento Commerce
  • Mailchimp
  • Pipedrive
  • Salesforce Sales Cloud
  • Salesforce Service Cloud
  • Shopify
  • Slack
  • SugarCRM
  • Twitter
  • Wordpress
  • Zapier
  • Zendesk
  • Zoho CRM
  • Total integrations5
  • BigCommerce
  • Facebook
  • Freshdesk
  • Google Analytics
  • HubSpot CRM
  • Jira
  • Joomla
  • Magento Commerce
  • Mailchimp
  • Pipedrive
  • Salesforce Sales Cloud
  • Salesforce Service Cloud
  • Shopify
  • Slack
  • SugarCRM
  • Twitter
  • Wordpress
  • Zapier
  • Zendesk
  • Zoho CRM

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

Bontact vs. Userbot

See how Bontact and Userbot stack up against each other by comparing features, pricing, ratings, integrations, security & more.

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