Book It Now Reviews

Book It Now

Reservation, marketing, and analytics software

5.0/5 (2 reviews)

Vance Bente

Book it Now and InnKeeper's have been a key factor in our current success...absolutely essential

Used daily for 2+ years
Reviewed 2018-04-15
Review Source: Capterra

I guess learning about this sort of software?

Pros
Apart from it being very user friendly and thorough its features save me an enormous amount of time as it is programmable to launch a number of needed communications automatically. The software syncs well with the key on-line travel agents and email platforms and provides key management reports for business operations. As newcomers to the hospitality industry we have benefited greatly from the depth and breath of this software. But, perhaps most importantly, when we stumble or our ignorance catches up with us the team at Innkeeper's are always there to explain, walk-us through the correction, or in many cases - respond with "Let us fix that for you!" This is an extraordinary value for the service provided

Cons
As we any software there is a learning curve - steeper for those of us that are new to hospitality than others - at the present time we cannot identify anything we dislike

Response from Impactiv


Thanks Vance for the great review. We are delighted to be a part of your success.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Book It Now

Reservation, marketing, and analytics software

Ellen Mirakovits

We switched to Book-It-Now and they made the transfer smooth and were extremely helpful.

Used daily for less than 6 months
Reviewed 2018-08-01
Review Source: Capterra

I'm able to make reservations more efficiently and quickly. I have more options with integrating the system to other online travel companies. I have worked with the same person from the sales through implementation and training and that has been so helpful.

Pros
Book It Now is user friendly. It runs smoothly, no freezing up, when searching for, or saving information. Our previous software would give me error codes almost every time I saved data or preparing a report etc. I like the ease and format in printing documents.

Cons
We haven't had the system that long, but so far, we haven't encountered any negative issues with the software.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Book It Now

Reservation, marketing, and analytics software