BOSSDesk Pricing Plan & Cost Guide

BOSSDesk is an integrated ITIL Service Desk/Help Desk and IT Asset Management solution available for both Cloud and On-Premise. BOSSDesk has been highly ranked by customers for providing an affordable solution, great user experience, wide range of features, and excellent US based customer support.

BOSSDesk

LiveChat

Essential

Professional

Enterprise

Overall experience with the product and support team has been great.

Great product for the price

Best ITSM Platform for the pricing

We began evaluating service desk solutions early in 2015. We reviewed options that were both on-premise and cloud-based, systems designed for large organizations and small ones,  web-based vs. Windows, different levels of automation and reporting, and much more. In the end, BOSS Solutions was the clear winner for us. As we progressed with our testing, their development team worked very closely with our staff to further customize the product for us and our unique needs. Everyone was all great to work with and very accommodating to our requests. We have an excellent product at a very competitive price. We have been using Support Central for almost 1 year and are very pleased. I can highly recommend them as a top-notch service desk solution provider.

BOSS Support Central

I have a very positive experience with BOSSDesk & their support staff. I see us continuing to utilize the software well into the future.

BOSSDesk - Great Product

BOSSDesk a win/win cost effective service desk management system

Very Happy overall, I highly recommend this product.

BOSSDESK REVIEW

Its been great. Support is responsive and since they are a smaller company they care about each client

Good solid ticketing and asset management

The product has been in our portfolio for approximately 10 years and I would not change it out for another solution.

outstanding price for Service Desk solution

BOSS allows us to keep accurate inventory of our technology infrastructure. The ticketing/help desk functionality and reporting allows us to ensure that our end users issues are addressed appropriately and in a timely manner. You would be hard pressed to find a solution that offers everything that BOSS does at a price point that fits the budget.

Great ticketing and asset management solution

I enjoy working in BOSS as an end user and as an admin.  I use BOSS to keep up with my school's inventory and with our technical trouble tickets.  BOSS helps keep us organized and  efficient.  

I do wish the BOSS conferences weren't so expensive.

BOSS Solutions Review

Well equiped for the price

Generations ahead of TrackIT (our solution before Boss Solutions).  This has allowed our company to add some real accountability and proper incident hand-off among our team members.

Effective in both cost and functionality

Cost friendly and efficient application for helpdesk and asset management

Best Value Asset management application

Compared a few different products and for generous amount of everything that is offered in this product at such a great cost we couldn't go wrong. Yes some of the other products were a little cheaper but they didn't include the whole package. With this solution we got everything we needed including service desk, asset management, inventory, computer management, mobile apps and more. The staff at BOSS were always friendly and were great at helping us set up the product and training my staff on using it. I've used many other products but can say that this one is the best I have ever used and will be using this for a longtime to come

Amazing product

Thank you Jordan for your review and wonderful feedback of the BOSS Asset Management product. Your feedback assists us in the ongoing improvement of the product for all.

BOSS has been a great valued partner. Always willing to work together to develop customizations that meet our needs. BOSS provides a great solution for the cost bringing added value to our company.

BOSS issue tracking

Program is affordable, extremely capable, and very well supported.

Support Central has been the answer to my problems

Thank you Kevin for your positive review and feedback of the BOSS Support Central product.

Client Services Lead

Cost friendly and efficient application for helpdesk and asset management.

Service Desk Manager

BOSSDesk a win/win cost effective service desk management system.

Essential version costs $ 29 per agent / per month / billed yearly <br />
Professional version costs $ 49 per agent / per month / billed yearly <br />
Enterprise version costs $ 69 per agent / per month / billed yearly

BOSSDesk Pricing

Pricing plans

Essential

Professional

Enterprise

User opinions about BOSSDesk price and value

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