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Recommended
Barbara G.
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Having had experience with multiple HelpDesk products in the past, I would definitely recommend this one for ease of use and support functions. Scripting, however, can be challenging. BOSS staff respond promptly to emails/phone calls for assistance and are a pleasure to work with.
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Renee P.
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There really haven't been so many cons with the software, but the pros have definitely been the ease of use, as well as the ability to have things within one application.
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Thank you Renee for your review and wonderful feedback of the BOSS Support Central product.