What is BotMyWork Chatbot Builder?BotMyWork Chatbot Builder is a web-based solution designed to help small to large enterprises create and configure chatbots for Facebook Messenger. It lets users build, customize, and update chatbots as well as add them to existing websites to facilitate communication with customers.
Key features of BotMyWork Chatbot Builder include chat automation, geo-targeting, auto-responders, customizable branding, file sharing, mobile access, real-time consumer-facing chat, and transcripts/chat history. Using artificial intelligence, bots learn answers to frequently asked questions related to a company’s products and services. Teams can specify the type and source of data that needs to be collected in order to retarget customers according to individual requirements.
BotMyWork Chatbot Builder allows organizations to download chats in the form of JSON files and generate reports to facilitate decision making and improve business performance. The Facebook Marketing tool enables users to send messages, notifications, and updates in bulk to a selected group of subscribers by using targeted triggers.
BotMyWork Chatbot Builder routes conversations to customer support agents when bots fail to answer questions. The Facebook chatbot comes with lead generation tools, allowing users to communicate with various audiences to enhance customer support and satisfaction.
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