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Brand Embassy vs Everyware Comparison

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Overview

Brand Embassy is the top-rated cloud customer service platform providing integrated 30+ social media channels, instant messaging,...

Everyware is a web-based solution designed to help businesses and consumers manage processes related to two-way text messaging,...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5.0

(1)

5

4

3

2

1

1

0

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support

No reviews

5

4

3

2

1

0

0

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support

Pros

Not enoughreviews yet

Pros

Not enoughreviews yet

Cons

Not enoughreviews yet

Cons

Not enoughreviews yet

  • Vendor responds to reviews
  • Last reviewN/A
  • Vendor responds to reviews
  • Last reviewN/A

Key features

  • Total features22
  • ACH Payment Processing
  • API
  • Alerts / Escalation
  • Appointment Management
  • Automated Scheduling
  • Business Intelligence
  • CRM Integration
  • Campaign Management
  • Campaign Planning
  • Case Management
  • Chat
  • Collaborative Workspace
  • Communication Management
  • Compliance Management
  • Configurable Workflow
  • Credit Card Processing
  • Electronic Payments
  • Email Alerts
  • Email Distribution
  • Email Integration
  • Email Invitations & Reminders
  • Email Marketing Management
  • Email Notifications
  • Event Scheduling
  • Forum / Discussion Board
  • HIPAA Compliance
  • Help Desk Management
  • Instant Messaging
  • Keyword Tracking
  • Knowledge Base Management
  • Lead Capture
  • Lead Generation
  • Lead Management
  • Monitoring
  • Multi-Campaign
  • Multi-Location
  • Recurring Billing
  • Reminders
  • Rules-Based Workflow
  • SLA Management
  • Social Network Marketing
  • Support Ticket Management
  • Third Party Integration
  • To-Do List
  • Trend Analysis
  • Workflow Management
  • Total features27
  • ACH Payment Processing
  • API
  • Alerts / Escalation
  • Appointment Management
  • Automated Scheduling
  • Business Intelligence
  • CRM Integration
  • Campaign Management
  • Campaign Planning
  • Case Management
  • Chat
  • Collaborative Workspace
  • Communication Management
  • Compliance Management
  • Configurable Workflow
  • Credit Card Processing
  • Electronic Payments
  • Email Alerts
  • Email Distribution
  • Email Integration
  • Email Invitations & Reminders
  • Email Marketing Management
  • Email Notifications
  • Event Scheduling
  • Forum / Discussion Board
  • HIPAA Compliance
  • Help Desk Management
  • Instant Messaging
  • Keyword Tracking
  • Knowledge Base Management
  • Lead Capture
  • Lead Generation
  • Lead Management
  • Monitoring
  • Multi-Campaign
  • Multi-Location
  • Recurring Billing
  • Reminders
  • Rules-Based Workflow
  • SLA Management
  • Social Network Marketing
  • Support Ticket Management
  • Third Party Integration
  • To-Do List
  • Trend Analysis
  • Workflow Management

Integrations

  • Total integrations12
  • BigCommerce
  • Facebook
  • Freshdesk
  • Google Analytics
  • HubSpot CRM
  • Jira
  • Joomla
  • Magento Commerce
  • Mailchimp
  • Pipedrive
  • Salesforce Sales Cloud
  • Salesforce Service Cloud
  • Shopify
  • Slack
  • SugarCRM
  • Twitter
  • Wordpress
  • Zapier
  • Zendesk
  • Zoho CRM
  • Total integrationsN/A
  • BigCommerce
  • Facebook
  • Freshdesk
  • Google Analytics
  • HubSpot CRM
  • Jira
  • Joomla
  • Magento Commerce
  • Mailchimp
  • Pipedrive
  • Salesforce Sales Cloud
  • Salesforce Service Cloud
  • Shopify
  • Slack
  • SugarCRM
  • Twitter
  • Wordpress
  • Zapier
  • Zendesk
  • Zoho CRM

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

Brand Embassy vs. Everyware

See how Brand Embassy and Everyware stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.

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