Brand Embassy Features

Brand Embassy

Social Customer Service Software

5.0/5 (1 review)

Brand Embassy Feature Summary

  • Workflow management
  • SLA management
  • Social network marketing
  • Ticket management
  • Rule-based workflow
  • Business intelligence
  • Alerts / escalation
  • Third party integration
  • Keyword tracking
  • Case management
  • Knowledge base
  • Chat
  • Collaborative workspace
  • Configurable workflow
  • CRM integration
  • To-do list
  • Help desk management
  • Trend analysis
  • Discussion board
  • Enterprise applications

Customer Service & Support Feature Comparison

Most popular features of all Customer Service & Support apps

API (144 other apps)
Activity Dashboard (64 other apps)
Automatic Notifications (69 other apps)
CRM Integration (61 other apps)
Chat (145 other apps)
Contact History (62 other apps)
Customizable Branding (63 other apps)
Customizable Templates (51 other apps)
Email Integration (67 other apps)
Instant Messaging (77 other apps)
Knowledge Base (87 other apps)
Monitoring (68 other apps)
Multi-Channel Communication (63 other apps)
Prioritizing (59 other apps)
Reporting & Statistics (76 other apps)
Social Media Integration (64 other apps)
Surveys & Feedback (64 other apps)
Third Party Integration (79 other apps)
Ticket Management (56 other apps)
Workflow Management (54 other apps)

Competitor Feature Comparison