App comparison

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Dialing Innovations Call Center Application Suite Logo
Dialing Innovations Call Center Application Suite
4.8
(14)

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Predictive dialer & call automation for call centers

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(3)

Dialing Innovations Call Center Application Suite Alternatives & Competitors

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Features


Pricing model


Devices supported


User rating


Organization types


Integrated with


Industry


Company size


VBVoice logo

VBVoice

4.8
(5)

Interactive Voice Response (IVR) toolkit

Features

Total

VBVoice logo
Dialing Innovations Call Center Application Suite logo

11

11

86

features in common

11

features in common

VBVoice logo

VBVoice's unique features

  • No unique features

Dialing Innovations Call Center Application Suite logo

Dialing Innovations Call Center Application Suite's unique features

  • Video Conferencing

  • Surveys & Feedback

  • Performance Metrics

  • VoIP

Categories in common

Call Center Software logo

Call Center Software

(0)

360° Office Automation Solutions

Features

Total

Call Center Software logo
Dialing Innovations Call Center Application Suite logo

45

49

86

features in common

45

features in common

Call Center Software logo

Call Center Software's unique features

  • Workflow Management

  • Social Media Integration

  • Email Management

  • Performance Management

Dialing Innovations Call Center Application Suite logo

Dialing Innovations Call Center Application Suite's unique features

  • Video Conferencing

  • SMS Messaging

  • Phone Key Input

  • Lead Management

Categories in common

CallShaper logo

CallShaper

4.9
(17)

Call center software for managing inbound and outbound calls

Features

Total

CallShaper logo
Dialing Innovations Call Center Application Suite logo

44

57

86

features in common

44

features in common

CallShaper logo

CallShaper's unique features

  • Automated Routing

  • Email Management

  • Workforce Management

  • Collaboration Tools

Dialing Innovations Call Center Application Suite logo

Dialing Innovations Call Center Application Suite's unique features

  • Open Database Design

  • Conferencing

  • VoIP

  • Text to Speech

Pricing

Value for money

CallShaper logo
4.8

0.1

Dialing Innovations Call Center Application Suite logo
4.9

What users say about CallShaper's value for money

I love the fact that it is so easy to program, I don't need a programmer's help to set up a campaign. The reporting is great, and you can drill down to the rep or media level and listen to the calls.
This is a great system and one of the best features is the customization script on the fly making it really easy to make changes to existing scripts and the logic is easy to understand.
55PBX logo

55PBX

5.0
(11)

Virtual PBX solution to boost your team's productivity

Features

Total

55PBX logo
Dialing Innovations Call Center Application Suite logo

64

94

86

features in common

64

features in common

55PBX logo

55PBX's unique features

  • Virtual Extensions

  • Virtual Call Center

  • Employee Directory

  • Automated Attendant

Dialing Innovations Call Center Application Suite logo

Dialing Innovations Call Center Application Suite's unique features

  • Role-Based Permissions

  • Knowledge Base Management

  • Telemarketing Management

  • Conferencing

Channels logo

Channels

4.8
(36)

Power up your customer service

Features

Total

Channels logo
Dialing Innovations Call Center Application Suite logo

56

80

86

features in common

56

features in common

Channels logo

Channels' unique features

  • File Transfer

  • Softphone

  • Historical Reporting

  • Real Time Notifications

Dialing Innovations Call Center Application Suite logo

Dialing Innovations Call Center Application Suite's unique features

  • Text to Speech

  • Telemarketing Management

  • Voice Customization

  • Multiple Parties

Pricing

Value for money

Channels logo
4.9
Dialing Innovations Call Center Application Suite logo
4.9

What users say about Channels' value for money

The support for this app is outstanding and they are very quick to help and assist. Easy way to manage sales and ensure you don't lose out on the quality of the calls.
Good app , excellent support team and good value for service with money. It needs sometime and will be easy to use.
QwikDial logo

QwikDial

4.7
(7)

Predictive Dialing solution for ARM system integration

Features

Total

QwikDial logo
Dialing Innovations Call Center Application Suite logo

7

7

86

features in common

7

features in common

QwikDial logo

QwikDial's unique features

  • No unique features

Dialing Innovations Call Center Application Suite logo

Dialing Innovations Call Center Application Suite's unique features

  • Customizable Reports

  • Call Conferencing

  • IVR / Voice Recognition

  • Automatic Call Distribution

Categories in common

wolkvox logo

wolkvox

4.6
(58)

Communication management system for contact centers

Features

Total

wolkvox logo
Dialing Innovations Call Center Application Suite logo

68

116

86

features in common

68

features in common

wolkvox logo

wolkvox's unique features

  • Document Storage

  • Compliance Management

  • Workflow Management

  • Customizable Macros

Dialing Innovations Call Center Application Suite logo

Dialing Innovations Call Center Application Suite's unique features

  • Scheduled Recording

  • Mobile Access

  • Purchasing & Receiving

  • Performance Metrics

Pricing

Value for money

wolkvox logo
4.6

0.3

Dialing Innovations Call Center Application Suite logo
4.9

What users say about wolkvox's value for money

The product is a great promise, we need to work around to make it fully work.
Easy of use, comprehensive, lot of tutorials on Youtube.
PIMS Dialer logo

PIMS Dialer

4.5
(21)

Predictive dialer software for enterprise call centers

Features

Total

PIMS Dialer logo
Dialing Innovations Call Center Application Suite logo

27

30

86

features in common

27

features in common

PIMS Dialer logo

PIMS Dialer's unique features

  • FCC Compliance

  • FTC Compliance

  • List Management

Dialing Innovations Call Center Application Suite logo

Dialing Innovations Call Center Application Suite's unique features

  • Voicemail Transcription

  • Interaction Tracking

  • Monitoring

  • Video Conferencing

Pricing

Starting from

$150/month

Value for money

PIMS Dialer logo
4.9
Dialing Innovations Call Center Application Suite logo
4.9

What users say about PIMS Dialer's value for money

It was my experience that all the folks around the PIMS Dialer have been supportive, exceptionally responsive and otherwise terrific.
Open source dialers are great, functional and affordable. PIMs customised to perfection with great, user friendly interface at the agent and the administrative sites.

Categories in common

SparkTG VCC logo

SparkTG VCC

4.8
(14)

Top Contact Center solution that ensures your business grows

Features

Total

SparkTG VCC logo
Dialing Innovations Call Center Application Suite logo

37

43

86

features in common

37

features in common

SparkTG VCC logo

SparkTG VCC's unique features

  • Workforce Management

  • Agent Interface

  • Chatbot

  • Collaboration Tools

Dialing Innovations Call Center Application Suite logo

Dialing Innovations Call Center Application Suite's unique features

  • Real Time Reporting

  • Activity Dashboard

  • Chat/Messaging

  • Call List Management

Qubicles logo

Qubicles

4.4
(24)

Revolutionary blockchain-powered contact center software

Features

Total

Qubicles logo
Dialing Innovations Call Center Application Suite logo

43

59

86

features in common

43

features in common

Qubicles logo

Qubicles' unique features

  • Appointment Management

  • Drag & Drop

  • Virtual Assistant

  • Self Service Portal

Dialing Innovations Call Center Application Suite logo

Dialing Innovations Call Center Application Suite's unique features

  • Call Tracking

  • Lead Management

  • Lead Capture

  • Text to Speech

Pricing

Starting from

$0/month

Value for money

Qubicles logo
4.8

0.1

Dialing Innovations Call Center Application Suite logo
4.9

What users say about Qubicles' value for money

We have had issues with timing errors if there are too many records in a campaign, so having to clean up campaign to avoid posting errors can be a pain.
There's a rather steep learning curve and answering machine detection absolutely bad. I lost a $56,000 call-center contract because Fenero doesn't know how to listen for a voicemail beep.
MegaDialer logo

MegaDialer

4.9
(11)

Call center solution for streamlining virtual telephony

Features

Total

MegaDialer logo
Dialing Innovations Call Center Application Suite logo

38

42

86

features in common

38

features in common

MegaDialer logo

MegaDialer's unique features

  • List Management

  • Email Management

  • FTC Compliance

  • FCC Compliance

Dialing Innovations Call Center Application Suite logo

Dialing Innovations Call Center Application Suite's unique features

  • Open Database Design

  • Live Chat

  • Help Desk Management

  • Fax Management

Categories in common

Newfies-Dialer logo

Newfies-Dialer

5.0
(4)

Cloud callcenter for remote sales and customer communication

Features

Total

Newfies-Dialer logo
Dialing Innovations Call Center Application Suite logo

46

53

86

features in common

46

features in common

Newfies-Dialer logo

Newfies-Dialer's unique features

  • Automatic Lead Distribution

  • List Management

  • Customizable Fields

  • Dashboard

Dialing Innovations Call Center Application Suite logo

Dialing Innovations Call Center Application Suite's unique features

  • Multi-Channel Communication

  • Surveys & Feedback

  • Real-Time Chat

  • Conferencing

Dialshree logo

Dialshree

4.6
(49)

Cloud-based contact center solution

Features

Total

Dialshree logo
Dialing Innovations Call Center Application Suite logo

63

81

86

features in common

63

features in common

Dialshree logo

Dialshree's unique features

  • List Management

  • Virtual Voicemail

  • Email Management

  • Workflow Management

Dialing Innovations Call Center Application Suite logo

Dialing Innovations Call Center Application Suite's unique features

  • Hotkeys

  • Data Import/Export

  • Call Screening

  • Phone Key Input

Pricing

Starting from

100/month

Value for money

Dialshree logo
4.6

0.3

Dialing Innovations Call Center Application Suite logo
4.9

What users say about Dialshree's value for money

Customer support is excellent and great positive and proactive approach of entire team.
Overall Quality is good, ease to use and modification option are available according to user business.
InfoFlo logo

InfoFlo

4.5
(89)

All-in-One CRM Software Solution

Features

Total

InfoFlo logo
Dialing Innovations Call Center Application Suite logo

51

112

86

features in common

51

features in common

InfoFlo logo

InfoFlo's unique features

  • Conflict Management

  • Virtual Extensions

  • Quotes/Estimates

  • Inbound Reporting

Dialing Innovations Call Center Application Suite logo

Dialing Innovations Call Center Application Suite's unique features

  • Preview Dialer

  • Monitoring

  • Callback Scheduling

  • Call Scripting

Pricing

Value for money

InfoFlo logo
4.6

0.3

Dialing Innovations Call Center Application Suite logo
4.9

What users say about InfoFlo's value for money

The program is an excellent, affordable CRM. Customer support is timely and has been great.
The navigational experience is responsive, super reliable and fast - an important consideration when working within the same software environment daily.
PhoneBurner logo

PhoneBurner

4.8
(161)

Power dialer & outbound sales acceleration software for SMBs

Features

Total

PhoneBurner logo
Dialing Innovations Call Center Application Suite logo

58

130

86

features in common

58

features in common

PhoneBurner logo

PhoneBurner's unique features

  • Document Management

  • SMS Marketing

  • Performance Management

  • Multiple User Accounts

Dialing Innovations Call Center Application Suite logo

Dialing Innovations Call Center Application Suite's unique features

  • Hotkeys

  • Phone Key Input

  • Survey/Poll Management

  • Help Desk Management

Pricing

Starting from

$149/month

Value for money

PhoneBurner logo
4.6

0.3

Dialing Innovations Call Center Application Suite logo
4.9

What users say about PhoneBurner's value for money

My overall experience has been really good. PhoneBurner has increased the amount of calls we are able to make leading to more productivity which equals a win win for my sales team.
Can't forget Jeff Osness he admitted and took FULL BLAME for not responding to my customer request. Come on now, Where in American History will someone take blame for anothers actions.
Ringba logo

Ringba

5.0
(14)

Cloud-based inbound call tracking software

Features

Total

Ringba logo
Dialing Innovations Call Center Application Suite logo

24

30

86

features in common

24

features in common

Ringba logo

Ringba's unique features

  • Campaign Analytics

  • Call Tracking Metrics

  • Keyword Tracking

  • Caller Profiles

Dialing Innovations Call Center Application Suite logo

Dialing Innovations Call Center Application Suite's unique features

  • Predictive Dialer

  • Computer Telephony Integration

  • Conferencing

  • Preview Dialer

Pricing

Starting from

$0/month

Value for money

Ringba logo
5.0

0.1

Dialing Innovations Call Center Application Suite logo
4.9

What users say about Ringba's value for money

I fell in love right after signing up for a free trial. The dashboard is easy to navigate and setting up call flows for routing my call traffic is super easy.
I like ringba's impressive performance and how it has multiple features to boost our campaigns.

Categories in common

Acefone logo

Acefone

4.8
(95)

VoIP Phone Service trusted by modern businesses

Features

Total

Acefone logo
Dialing Innovations Call Center Application Suite logo

63

91

86

features in common

63

features in common

Acefone logo

Acefone's unique features

  • Audio / Video Conferencing

  • Virtual Extensions

  • Automated Attendant

  • Unified Communications

Dialing Innovations Call Center Application Suite logo

Dialing Innovations Call Center Application Suite's unique features

  • Live Chat

  • Survey/Poll Management

  • Blended Call Center

  • Telemarketing Management

Pricing

Starting from

£4.99/month

Value for money

Acefone logo
4.7

0.2

Dialing Innovations Call Center Application Suite logo
4.9

What users say about Acefone's value for money

Very good Customer Service and 24/7 help center. I would recommend Acefone to everyone out there who would want their service.
Call recordings seems interesting feature as its unlimited and the Support seems so nice not to mention the quality of the calls.
Kixie PowerCall logo

Kixie PowerCall

4.7
(222)

Ultra-reliable, easily-automated calling & texting for sales

Features

Total

Kixie PowerCall logo
Dialing Innovations Call Center Application Suite logo

58

84

86

features in common

58

features in common

Kixie PowerCall logo

Kixie PowerCall's unique features

  • Archiving & Retention

  • Collaboration Tools

  • Sales Automation

  • Sales Reports

Dialing Innovations Call Center Application Suite logo

Dialing Innovations Call Center Application Suite's unique features

  • Callback Scheduling

  • Contact Database

  • Knowledge Base Management

  • Scheduled Recording

Pricing

Starting from

$29/month

Value for money

Kixie PowerCall logo
4.6

0.3

Dialing Innovations Call Center Application Suite logo
4.9

What users say about Kixie PowerCall's value for money

I also love the local-presence. The voicemail drop is fantastic, and the templated texts are so effective.
From sales and customer service they have all been super helpful and great to work with.
ChaseData CCaaS logo

ChaseData CCaaS

4.8
(140)

Cloud-based call center solution for SMBs

Features

Total

ChaseData CCaaS logo
Dialing Innovations Call Center Application Suite logo

64

85

86

features in common

64

features in common

ChaseData CCaaS logo

ChaseData CCaaS's unique features

  • Virtual Extensions

  • Online Voice Transmission

  • Lead Qualification

  • Multi-Campaign

Dialing Innovations Call Center Application Suite logo

Dialing Innovations Call Center Application Suite's unique features

  • Surveys & Feedback

  • Mobile Access

  • Contact Database

  • SMS Messaging

Pricing

Value for money

ChaseData CCaaS logo
4.7

0.2

Dialing Innovations Call Center Application Suite logo
4.9

What users say about ChaseData CCaaS's value for money

It is flexible and powerful, allow our organization to design a solution that is meeting all our needs. The reporting out of the box is strong, and they will customize reports as needed.
The ability to integrate this software with existing systems and processes is outstanding. Easy to connect to any type of Database.
CallBlitzer logo

CallBlitzer

4.5
(4)

Voice broadcasting platform for political campaigns & more

Features

Total

CallBlitzer logo
Dialing Innovations Call Center Application Suite logo

24

26

86

features in common

24

features in common

CallBlitzer logo

CallBlitzer's unique features

  • FTC Compliance

  • List Management

Dialing Innovations Call Center Application Suite logo

Dialing Innovations Call Center Application Suite's unique features

  • Voicemail Transcription

  • Call Queues

  • SMS Messaging

  • Auto-Dialer

Categories in common

CallHub logo

CallHub

4.2
(70)

Predictive Call Center, Voice and Text Broadcasting app

Features

Total

CallHub logo
Dialing Innovations Call Center Application Suite logo

36

48

86

features in common

36

features in common

CallHub logo

CallHub's unique features

  • Event Triggered Actions

  • SMS Marketing

  • Mass Texting

  • Mobile Keywords

Dialing Innovations Call Center Application Suite logo

Dialing Innovations Call Center Application Suite's unique features

  • Call Tracking

  • Fax Management

  • Power Dialer

  • Call Queues

Pricing

Starting from

$0

Value for money

CallHub logo
4.3

0.6

Dialing Innovations Call Center Application Suite logo
4.9

What users say about CallHub's value for money

It is easy to set up, compatible with nationbuilder and your customer service is helpful, effective and friendly.
I'd gladly love to contribute my "2 cents. A dear friend introduced me to this awesome communication tool for an online marketing business we worked on together.

Categories in common

Squaretalk logo

Squaretalk

4.8
(51)

Your ecosystem for better cloud communications

Features

Total

Squaretalk logo
Dialing Innovations Call Center Application Suite logo

62

100

86

features in common

62

features in common

Squaretalk logo

Squaretalk's unique features

  • Mass Texting

  • Virtual Extensions

  • Agent Interface

  • On-Demand Recording

Dialing Innovations Call Center Application Suite logo

Dialing Innovations Call Center Application Suite's unique features

  • Hotkeys

  • Access Controls/Permissions

  • Real-Time Chat

  • Phone Key Input

Pricing

Starting from

$15/month

Value for money

Squaretalk logo
4.8

0.1

Dialing Innovations Call Center Application Suite logo
4.9

What users say about Squaretalk's value for money

They welcome feedback and continue to evolve the program. It is very reliable and the pricing structure fits my company and is a great deal.
One of the best telephones controlled system yet, very cost effective, great quality and faster connection help you to just focus on the customer.
Talkdesk logo

Talkdesk

4.5
(687)

The world's leading cloud-based contact center software.

Features

Total

Talkdesk logo
Dialing Innovations Call Center Application Suite logo

74

109

86

features in common

74

features in common

Talkdesk logo

Talkdesk's unique features

  • Automated Routing

  • Employee Coaching Tools

  • Customer Surveys

  • Automatic Lead Distribution

Dialing Innovations Call Center Application Suite logo

Dialing Innovations Call Center Application Suite's unique features

  • Live Chat

  • Mobile Access

  • Preview Dialer

  • Call Scheduling

Pricing

Value for money

Talkdesk logo
4.5

0.4

Dialing Innovations Call Center Application Suite logo
4.9

What users say about Talkdesk's value for money

Overall, TalkDesk is a wonderful product. Its simplicity and ease of use at the user level makes it a great fit for our Contact Center.
I love the flexibility of what the product is able to do to help our business. I also love the reporting features.
Kavkom logo

Kavkom

4.7
(56)

Predictive dialer and telephony software for telemarketers

Features

Total

Kavkom logo
Dialing Innovations Call Center Application Suite logo

44

64

86

features in common

44

features in common

Kavkom logo

Kavkom's unique features

  • Lead Distribution

  • List Management

  • Virtual Extensions

  • Email Management

Dialing Innovations Call Center Application Suite logo

Dialing Innovations Call Center Application Suite's unique features

  • Video Conferencing

  • Live Chat

  • Phone Key Input

  • Fax Management

Easycall Cloud logo

Easycall Cloud

4.4
(14)

Software for managing agents, VoIP & call center operations

Features

Total

Easycall Cloud logo
Dialing Innovations Call Center Application Suite logo

42

45

86

features in common

42

features in common

Easycall Cloud logo

Easycall Cloud's unique features

  • Workflow Management

  • Social Media Integration

  • Email Management

Dialing Innovations Call Center Application Suite logo

Dialing Innovations Call Center Application Suite's unique features

  • Call Disposition

  • Role-Based Permissions

  • Phone Key Input

  • Live Chat

Pricing

Value for money

Easycall Cloud logo
4.8

0.1

Dialing Innovations Call Center Application Suite logo
4.9

What users say about Easycall Cloud's value for money

Ease of use is the main feature of the tool. Great care is taken to develop a good user experience.
I use easycall for calls, conferences, and servicedesk control, where I can check employee breaks, redirect calls, among other options, easy to use software and good interface.

Categories in common

Fastcall logo

Fastcall

(0)

Salesforce CTI: Native Phone Dialer + SMS

Features

Total

Fastcall logo
Dialing Innovations Call Center Application Suite logo

58

77

86

features in common

58

features in common

Fastcall logo

Fastcall's unique features

  • Employee Directory

  • Call Tagging

  • Virtual Extensions

  • Virtual Call Center

Dialing Innovations Call Center Application Suite logo

Dialing Innovations Call Center Application Suite's unique features

  • Call Scripting

  • Phone Key Input

  • Alerts / Escalation

  • Scheduled Recording

assist365 - AI-powered Virtual Assistant logo

assist365 - AI-powered Virtual Assistant

5.0
(1)

Listen to the "Real Voice of Customer" with assist365

Features

Total

assist365 - AI-powered Virtual Assistant logo
Dialing Innovations Call Center Application Suite logo

18

50

86

features in common

18

features in common

assist365 - AI-powered Virtual Assistant logo

assist365 - AI-powered Virtual Assistant's unique features

  • Engagement Tracking

  • Customer Segmentation

  • Social Media Integration

  • Auto-Responders

Dialing Innovations Call Center Application Suite logo

Dialing Innovations Call Center Application Suite's unique features

  • Video Conferencing

  • Outbound Call Center

  • Voice Customization

  • Customizable Reports

Categories in common

Dialfire logo

Dialfire

4.8
(16)

Cloud-based outbound call center software

Features

Total

Dialfire logo
Dialing Innovations Call Center Application Suite logo

50

67

86

features in common

50

features in common

Dialfire logo

Dialfire's unique features

  • Pipeline Management

  • Email Management

  • List Management

  • Lead Qualification

Dialing Innovations Call Center Application Suite logo

Dialing Innovations Call Center Application Suite's unique features

  • Multi-Channel Communication

  • IVR / Voice Recognition

  • Conferencing

  • Open Database Design

Pricing

Value for money

Dialfire logo
4.8

0.1

Dialing Innovations Call Center Application Suite logo
4.9

What users say about Dialfire's value for money

What I like most about Dialfire is the flexibility and ease of implementing new campaign structures, so it's completely adaptable to needs and anyone can customize it exactly how they want.
A stable, growing and functional with a great support.
Freshdesk Contact Center logo

Freshdesk Contact Center

3.8
(29)

Modern Phone System for customer support & sales

Features

Total

Freshdesk Contact Center logo
Dialing Innovations Call Center Application Suite logo

51

64

86

features in common

51

features in common

Freshdesk Contact Center logo

Freshdesk Contact Center's unique features

  • On-Demand Recording

  • Virtual Call Center

  • Two-Way Audio & Video

  • Employee Activity Monitoring

Dialing Innovations Call Center Application Suite logo

Dialing Innovations Call Center Application Suite's unique features

  • Real Time Analytics

  • Answering Machine Detection

  • SMS Messaging

  • Live Chat

Pricing

Starting from

$0/month

Value for money

Freshdesk Contact Center logo
3.8

1.1

Dialing Innovations Call Center Application Suite logo
4.9

What users say about Freshdesk Contact Center's value for money

The response time of ticket is really bad and the most terrible is that the responses are only "we take care of the problem and someone will help you" which does not happen.
I really like this app because it can evaluate agent's performance and analyse the call volume weekly and monthly. Furthermore, the sound quality is good when contacting with customers.

Categories in common