Dialing Innovations Call Center Application Suite Pricing Plan & Cost Guide

Dialing Innovations Call Center Application Suite

Predictive dialer & call automation for call centers

4.79/5 (14 reviews)

Dialing Innovations Call Center Application Suite Pricing

Starting from: $10.00/month

Pricing model: Free, Subscription

Contact Dialing Innovations for pricing information.

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Dialing Innovations Call Center Application Suite Pricing Reviews

Pros
  • I found the people I interacted with to be helpful and very prompt. The product has been a big help to me and I believe increased my catering business.Michael T F.Read the full review
  • The ability to manage multiple campaigns for different departments simultaneously has been easy and beneficial. This software has increased our productivity and workflow.Tania B.Read the full review
  • Great price for a quality service. Easy to set up and manage.Gypsy F.Read the full review
Cons
  • Sometime we have to reset the equipment when theres no dial tone or cannot make call.Kamlesh P.Read the full review
  • Initial setting is little time consuming and need little IT knowledge. Some time stop working and needs rebooting.Harpreet S G.Read the full review
  • At times installation can be a short term problem. However the effort to install is worth the time and effort.George E.Read the full review
100%
recommended this to a friend or a colleague

5 reviewers had the following to say about Dialing Innovations Call Center Application Suite's pricing:

Kamlesh P.

Subway

Used daily for 2+ years
Reviewed 2019-05-02
Review Source: Capterra

So far great but did not get return call few times from other services I was looking for!

Pros
Cheap and less handling for catering orders

Cons
Sometime we have to reset the equipment when theres no dial tone or cannot make call

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Karl G.

Dialing Innovations

Used daily for 2+ years
Reviewed 2019-04-24
Review Source: Capterra

We have 30 of these systems, and i i probably have to call once a month for support for all locations.

Pros
Its a cheap alternative to a big phone bill.

Cons
When you call in the phone system often doesn't ring. It just goes strait to the automatic attendant.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 7/10

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Justin L.

A good Dialer System

Used daily for 2+ years
Reviewed 2019-03-14
Review Source: Capterra

Over the years they've become a very stable dialer system. Would recommend for most businesses.

Pros
Able to add just about any feature necessary. They don't have downtime that often. Pretty easy to use for the most part. They don't charge for minutes which is great.

Cons
Not the best customer service. Adding new features is not cheap.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Gypsy F.

Great system! Saved my business money.

Used daily for 2+ years
Reviewed 2019-05-01
Review Source: Capterra

We have benefited not only be reducing costs through canceling our traditional phone service but also greater productivity. Employees no longer waste time answering the phone for sales or robo calls and customers calls get routed to the appropriate person which reduces employee time spent on the phone.

Pros
Great price for a quality service. Easy to set up and manage. I have had no issues with service. I have reached out to tech support when wanting to make changes to the system and they were helpful!

Cons
Nothing so far has been negative. I really have liked everything.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Andrew R.

Call Center Applications Review

Used daily for 1-2 years
Reviewed 2019-05-03
Review Source: Capterra

Pros
There are many features that are noteworthy. The setup is very simple and the support is even better. We have used this system and rarely have we had any issues. Cost and simplicity are very important within any business when choosing a product.

Cons
I cannot list any negatives. Any issues that we have ever experienced had nothing to do with the system, but had to do with our internet service provider.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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