Predictive dialer & call automation for call centers
4.79/5 (14 reviews)Starting from: $10.00/month
Pricing model: Free, Subscription
Contact Dialing Innovations for pricing information.
5 reviewers had the following to say about Dialing Innovations Call Center Application Suite's pricing:
So far great but did not get return call few times from other services I was looking for!
Pros
Cheap and less handling for catering orders
Cons
Sometime we have to reset the equipment when theres no dial tone or cannot make call
Rating breakdown
Likelihood to recommend: 10/10
We have 30 of these systems, and i i probably have to call once a month for support for all locations.
Pros
Its a cheap alternative to a big phone bill.
Cons
When you call in the phone system often doesn't ring. It just goes strait to the automatic attendant.
Rating breakdown
Likelihood to recommend: 7/10
Over the years they've become a very stable dialer system. Would recommend for most businesses.
Pros
Able to add just about any feature necessary. They don't have downtime that often. Pretty easy to use for the most part. They don't charge for minutes which is great.
Cons
Not the best customer service. Adding new features is not cheap.
Rating breakdown
Likelihood to recommend: 8/10
We have benefited not only be reducing costs through canceling our traditional phone service but also greater productivity. Employees no longer waste time answering the phone for sales or robo calls and customers calls get routed to the appropriate person which reduces employee time spent on the phone.
Pros
Great price for a quality service. Easy to set up and manage. I have had no issues with service. I have reached out to tech support when wanting to make changes to the system and they were helpful!
Cons
Nothing so far has been negative. I really have liked everything.
Rating breakdown
Likelihood to recommend: 10/10
Pros
There are many features that are noteworthy. The setup is very simple and the support is even better. We have used this system and rarely have we had any issues. Cost and simplicity are very important within any business when choosing a product.
Cons
I cannot list any negatives. Any issues that we have ever experienced had nothing to do with the system, but had to do with our internet service provider.
Rating breakdown
Likelihood to recommend: 10/10
