This is your compare tray

Apps you want to compare will be listed here. Launch a head to head comparison at any time.

Call Center Studio Logo

Call Center Studio

Pay-as-you-go • Scalable • Enhanced AX • Better CX

learn more

Call Center Studio Pricing

Pricing overview

Value for money rating

4.5

/5

47

Price starts from

ic-pricetag

No pricing info

Pricing options
Free plan
Subscription
Free trial

Pricing details

We offer two pricing options: Voice Only or Multi-Channel.

Voice Only Package
The Voice Only Package is ideal for your company if you primarily communicate with your customers via phone calls. It has everything you need to provide superb customer service and operate an effective phone-based call center. Includes:
- Advanced voice functions
- A complete inbound and dialer solution with monitoring, supervision and analytics.
- Open API integrations.
- Full setup and implementation support.

Multi-Channel Package
Need a bit more functionality? The Multi-Channel Package is well suited to companies looking for more ways to connect with customers. In addition to phone calls, you’ll have access to other text-based channels such as Messenger and WhatsApp.

The Multi-Channel package includes everything in the Voice Only Package, as well as:
- Access to webchat and text chatbots.
- Click-to-call from websites.
- Integration with WhatsApp Business, Facebook Messenger and Telegram.

What users say

Strong customer support, flexible and easy integration possibilities, pricing. Alotech is best solution to build professional call center with low costs.
AvatarImg

Gani Can S.

This software helped me to make a lot of money when I was out of work so I will be forever grateful.

TR

Tatiana R.

Popular contenders

Price starts from

29

Per month

Pricing model

Free plan
Subscription
Free trial

Free trial

Available
Credit cardless trial

Price starts from

16

Per year

Pricing model

Free plan
Subscription
Free trial

Free trial

Available
Credit cardless trial

Price starts from

795

One-time payment

Pricing model

Free plan
Subscription
Free trial

Free trial

Available
Credit cardless trial

Price starts from

45

/user

Per month

Pricing model

Free plan
Subscription
Free trial

Free trial

Available
Credit cardless trial

Price starts from

90

Per month

Pricing model

Free plan
Subscription
Free trial

Free trial

Available
Credit cardless trial

Reviewers who mentioned pricing said:

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Best Affordable Cloud Call Center Platform

Reviewed 6 months ago

I started up my Technology Call Center at 2011, using Call Center Studio Platform. Those days there were no Cloud Call Center Software alternatives at all. I can easily say, I could not stand up, till then, if CCS was not there with me. The CAPEX cost of building up a call center was more than what I paid for CCS since 2011. So it is an easy and clever choice to use CCS Platform. The CCS team on the other hand is amazing. We are like a family, most of them I know more than 9-10 years. They are available anytime anywhere, to help you perform preciously.

Pros

The Flexibility, easy to setup, easy to integrate, easy to use. 99.999999 availability, no downtime yet recorded since 2011.

Cons

nothing at all :) the CCS meetups was once held in every month. Hope to see those days again :)

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Good product, value for money

Reviewed 7 months ago
Pros

When we first implemented this software back in 2016, Call Center Studio in Turkey was very helpful while setting up the account. We integrated all other inbound & outbound communication to it, we can customise many things & add rules. That's why we like it.

Cons

Interface for the user is a bit complicated. It should be much easier to find what you are looking for.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Every time I communicate, I have experienced that I am a valued customer

Reviewed 4 years ago

First of all, we use this software with pleasure, allowing us to reach our customers with easy installation. Detailed and clear reports help us to take the necessary actions to show us the numerical value of the work we do

Pros

I like helping, result-oriented, easy-to-travel, especially if your technical team needs help every hour, day by day, and it's nice to be ready to help you troubleshoot.

Cons

I know you are a self-developing company, but I think that there is not enough information about the system-related development changes and innovations. I do not like to be aware of innovations without asking or blending

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Stable, a product with a good team. Alotech prove our cloud call center choice is right.

Reviewed 4 years ago
Pros

Strong customer support, flexible and easy integration possibilities, pricing. Alotech is best solution to build professional call center with low costs.

Cons

Custom reports. We're not usual call center and we need some custom reports. But, Alotech can not provide us with these reports. Unfortunately, a high development fee is required for these simple reports.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Cheap, fast adopted and best customer experienced support team ever

Reviewed 4 years ago

We used ALOTECH to get payment on the phone

Pros

The software is very eased to use, also very quickly can integrate with your web services. What I most liked is their customer support. Account managers are very close contacted and know what they are doing.

Cons

Detailed on phone payment page integration with iyzico payment was a little bit hard. Especially if you are a marketplace startup and want to grab payment on the phone, you will definitely need support for integration.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

One of the best Call Center Tool

Reviewed 7 months ago

Call Center Studio service has reasonable price in comparison with its rivals who provide similar features.

Pros

Easy to use, easy to manage and personalize, fast connection, can be integrated to any other third party applications

Cons

To be honest, I can say none for this question.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

No Investment and very easy

Reviewed 6 months ago

I recommend and 3 customers started using it through me and they are very satisfied.

Pros

Reasonable price advantage, service support, lack of investment

Cons

I am satisfied with all the features I use

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

excellent product to use, totally user friendly

Reviewed 4 years ago
Pros

easy to use, one the cheapest platform that a firm can purchase, and also its consultants are super to work with!

Cons

Maybe the main screen can be changed,

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

a magnificient product

Reviewed 4 years ago
Pros

SAAS product Pay as go Expensive Great reporting system 7/24 help desk Google cloud platform

Cons

Maybe the logo could be better..

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Full Call Center Experience with Ease of use

Reviewed 4 years ago
Pros

Easy to deploy with zero hardware cost. All of the system operates on Google Cloud Platform which offer great uptime.

Cons

Lack of Local languages in User interface. Support portal also offered with a mixture of Turkish and English languages.