This is your compare tray
Apps you want to compare will be listed here. Launch a head to head comparison at any time.
Learn why GetApp is free
Call Center Studio Pricing
Pricing overview
Value for money rating
4.5
/5
47
Price starts from
No pricing info
Pricing details
Voice Only Package
The Voice Only Package is ideal for your company if you primarily communicate with your customers via phone calls. It has everything you need to provide superb customer service and operate an effective phone-based call center. Includes:
- Advanced voice functions
- A complete inbound and dialer solution with monitoring, supervision and analytics.
- Open API integrations.
- Full setup and implementation support.
Multi-Channel Package
Need a bit more functionality? The Multi-Channel Package is well suited to companies looking for more ways to connect with customers. In addition to phone calls, you’ll have access to other text-based channels such as Messenger and WhatsApp.
The Multi-Channel package includes everything in the Voice Only Package, as well as:
- Access to webchat and text chatbots.
- Click-to-call from websites.
- Integration with WhatsApp Business, Facebook Messenger and Telegram.
What users say
Gani Can S.
TR
Tatiana R.
Popular contenders
Price starts from
29
Per month
Pricing model
Free trial
Price starts from
16
Per year
Pricing model
Free trial
Price starts from
795
One-time payment
Pricing model
Free trial
Price starts from
45
/user
Per month
Pricing model
Free trial
Price starts from
90
Per month
Pricing model
Free trial
Reviewers who mentioned pricing said:
fatih boran b.
Information Technology and Services, 11-50 employees
Used daily for 2+ years
Review source
Share this review:
I started up my Technology Call Center at 2011, using Call Center Studio Platform. Those days there were no Cloud Call Center Software alternatives at all. I can easily say, I could not stand up, till then, if CCS was not there with me. The CAPEX cost of building up a call center was more than what I paid for CCS since 2011. So it is an easy and clever choice to use CCS Platform. The CCS team on the other hand is amazing. We are like a family, most of them I know more than 9-10 years. They are available anytime anywhere, to help you perform preciously.
The Flexibility, easy to setup, easy to integrate, easy to use. 99.999999 availability, no downtime yet recorded since 2011.
nothing at all :) the CCS meetups was once held in every month. Hope to see those days again :)
Gülsen G.
Verified reviewer
Financial Services, 51-200 employees
Used daily for 2+ years
Review source
Share this review:
When we first implemented this software back in 2016, Call Center Studio in Turkey was very helpful while setting up the account. We integrated all other inbound & outbound communication to it, we can customise many things & add rules. That's why we like it.
Interface for the user is a bit complicated. It should be much easier to find what you are looking for.
Nazan Ö.
Printing, 51-200 employees
Used daily for 2+ years
Review source
Share this review:
First of all, we use this software with pleasure, allowing us to reach our customers with easy installation. Detailed and clear reports help us to take the necessary actions to show us the numerical value of the work we do
I like helping, result-oriented, easy-to-travel, especially if your technical team needs help every hour, day by day, and it's nice to be ready to help you troubleshoot.
I know you are a self-developing company, but I think that there is not enough information about the system-related development changes and innovations. I do not like to be aware of innovations without asking or blending
Gani Can S.
Verified reviewer
51-200 employees
Used daily for 2+ years
Review source
Share this review:
Strong customer support, flexible and easy integration possibilities, pricing. Alotech is best solution to build professional call center with low costs.
Custom reports. We're not usual call center and we need some custom reports. But, Alotech can not provide us with these reports. Unfortunately, a high development fee is required for these simple reports.
Anonymous Reviewer
Verified reviewer
Computer Software,
Used daily for 1-2 years
Review source
Share this review:
We used ALOTECH to get payment on the phone
The software is very eased to use, also very quickly can integrate with your web services. What I most liked is their customer support. Account managers are very close contacted and know what they are doing.
Detailed on phone payment page integration with iyzico payment was a little bit hard. Especially if you are a marketplace startup and want to grab payment on the phone, you will definitely need support for integration.
Ufuk P.
Retail, 201-500 employees
Used daily for 2+ years
Review source
Share this review:
Call Center Studio service has reasonable price in comparison with its rivals who provide similar features.
Easy to use, easy to manage and personalize, fast connection, can be integrated to any other third party applications
To be honest, I can say none for this question.
Bedii B.
Oil & Energy, 51-200 employees
Used daily for 2+ years
Review source
Share this review:
I recommend and 3 customers started using it through me and they are very satisfied.
Reasonable price advantage, service support, lack of investment
I am satisfied with all the features I use
Onur Can A.
Verified reviewer
Consumer Electronics,
Used daily for 2+ years
Review source
Share this review:
easy to use, one the cheapest platform that a firm can purchase, and also its consultants are super to work with!
Maybe the main screen can be changed,
Bilge Burakhan Y.
Verified reviewer
Used daily for 2+ years
Review source
Share this review:
SAAS product Pay as go Expensive Great reporting system 7/24 help desk Google cloud platform
Maybe the logo could be better..
Saran O.
Information Technology and Services, 51-200 employees
Used weekly for less than 6 months
Review source
Share this review:
Easy to deploy with zero hardware cost. All of the system operates on Google Cloud Platform which offer great uptime.
Lack of Local languages in User interface. Support portal also offered with a mixture of Turkish and English languages.
© 2010-2022 GetApp. All Rights Reserved.
GetApp® is a registered trademark of Nubera eBusiness S.L. Nubera eBusiness uses its own and third-party cookies. By using the website you are accepting the use of these cookies. To get more information about our cookies click here.