iTouchVision Case Management Features

iTouchVision Case Management

The most complete case management platform ever designed

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iTouchVision Case Management Feature Summary

  • Create your own forms with user defined fields.
  • Allow Employees to raise service request online.
  • Full case lifecycle end-to-end process management.
  • Full Roles based access control.
  • Cloud based platform with secure access via SSL.
  • Dashboard reporting to allow a management summarized view.
  • Automated workflow & rules.
  • 24 hour support.
  • Fully Configurable, easy to use, clear and precise.
  • Multi-channel Access.
  • Integrated with all back office systems.
  • Reporting suite.

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