Casengo Pricing Plan & Cost Guide

Casengo

Customer Support Software for Live Chat, Email and Twitter

4.67/5 (18 reviews)

Casengo Pricing

Starting from: €9.00/month

Pricing model: Free, Subscription

Free Trial: Available

FREE: €0 (3 users).

BASIC: €9 per month (+all channels).

PREMIUM: €19 per month per user (+unlimited).

ENTERPRISE: €44 per month per user (+multi brand).

Competitors Pricing

Zoho Desk

Starting from: 14.00/month
Pricing model: Free, Open Source, Subscription
Free Trial: Available (No Credit Card required)

ProProfs Chat

Starting from: 9.00/month
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Free Trial: Available

Nicereply

Starting from: 49.00/month
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Free Trial: Available

Comm100 Live Chat

Starting from: 29.00/month
Pricing model: Subscription
Free Trial: Available (No Credit Card required)

Bright Pattern

Starting from: 70.00/month
Pricing model: Subscription
Free Trial: Available

Casengo Pricing Reviews

Pros

  • This is realy a great system, for free for 1 agent and affordable when your bussiness will grow to more agents. Small problems are quickly answered and solved by their very friendly helpteam.Michel P.Read the full review
  • So far so good with all the above positive advantages not even exhausted. I recommend this software, it has helped so much to enable the brand divert it's traffic from the helpline to social media.RONALD S.Read the full review
  • We had just opted for Desk.com when Casengo came along. I was thrilled to discover that this cloud application does not come with any unnecessary bells and whistles.Jeroen L.Read the full review

Cons

  • It's vulnerable to internet connection, once the connection is weak or off, then conversations can not come through as the device has to synchronize with the software.RONALD S.Read the full review
  • In our case visitors often ask us product questions before signing up and brutally reveal what information our website is lacking, or how our messaging needs a bit of tweaking.Rolf M.Read the full review
  • I receive a lot of emails daily, and me and my team weren't able to track who was doing what, and who replied to what. With Casengo, all my email troubles are gone, because of the universal inbox.Ian B.Read the full review
100%
recommended this to a friend or a colleague

1 reviewers had the following to say about Casengo's pricing:

Michel P.

Great solution for small bussiness

Reviewed 2014-10-10
Review Source: GetApp

As bussiness was growing, I was looking for a good customer management system, while piles of emails were giving me headaches. I came along Casengo wich is free for small bussiness (1 agent), but with all the features available! Emails, chat, twitter, faq.

Pros
This is realy a great system, for free for 1 agent and affordable when your bussiness will grow to more agents. Small problems are quickly answered and solved by their very friendly helpteam. Joppe, thanks for your help untill now!

Rating breakdown

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