Channel.me Live Chat Features

Channel.me Live Chat

Live chat software to manage multiple customer interactions

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Channel.me Live Chat Feature Summary

  • Canned Responses
  • File Sharing
  • Geo Targeting
  • Offline Form
  • Proactive Chat
  • Real-time Consumer-facing Chat
  • Reporting/Analytics
  • Screen Sharing
  • Transcripts/Chat History
  • Transfers/Routing
  • Website Visitor Tracking

Competitor Feature Comparison

API
Access Control
Activity Dashboard
Analytics
Auto-Responders
Automatic Call Distribution
Automatic Notifications
Call Routing
Chat
Collaboration Tools
Communication Management
Contact History
Custom Development
Customizable Branding
Data Import
Drag & Drop Interface
Engagement Analytics
File Transfer
Filtered Views
Instant Messaging
Member Account Access
Monitoring
Multi-Channel Communication
PCI DSS Compliance
Performance Management
Performance Metrics
Performance Reports
Permission Management
Real Time Analytics
Real Time Data
Real Time Monitoring
Real Time Reporting
Reporting & Statistics
Role Management
Role-Based Permissions
Self Service Portal
Status Tracking
Third Party Integration
Two-Way Audio & Video
User Management
Visual Analytics
Learn moreCompare App
API
Access Control
Activity Dashboard
Analytics
Auto-Responders
Automatic Call Distribution
Automatic Notifications
Call Routing
Chat
Collaboration Tools
Communication Management
Contact History
Custom Development
Customizable Branding
Data Import
Drag & Drop Interface
Engagement Analytics
File Transfer
Filtered Views
Instant Messaging
Member Account Access
Monitoring
Multi-Channel Communication
PCI DSS Compliance
Performance Management
Performance Metrics
Performance Reports
Permission Management
Real Time Analytics
Real Time Data
Real Time Monitoring
Real Time Reporting
Reporting & Statistics
Role Management
Role-Based Permissions
Self Service Portal
Status Tracking
Third Party Integration
Two-Way Audio & Video
User Management
Visual Analytics
Visit WebsiteCompare App
API
Access Control
Activity Dashboard
Analytics
Auto-Responders
Automatic Call Distribution
Automatic Notifications
Call Routing
Chat
Collaboration Tools
Communication Management
Contact History
Custom Development
Customizable Branding
Data Import
Drag & Drop Interface
Engagement Analytics
File Transfer
Filtered Views
Instant Messaging
Member Account Access
Monitoring
Multi-Channel Communication
PCI DSS Compliance
Performance Management
Performance Metrics
Performance Reports
Permission Management
Real Time Analytics
Real Time Data
Real Time Monitoring
Real Time Reporting
Reporting & Statistics
Role Management
Role-Based Permissions
Self Service Portal
Status Tracking
Third Party Integration
Two-Way Audio & Video
User Management
Visual Analytics
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