ChaseData Pricing Plan & Cost Guide

ChaseData

Cloud-based call center solution for SMBs

4.84/5 (107 reviews)

ChaseData Pricing

Starting from: $89.00/month

Pricing model: Subscription

Free Trial: Available (No Credit Card required)

Small business: $89 per user per month
Professionals: $139 per user per month
Enterprise : $169 per user per month

View Pricing Plans Free Trial

Competitors Pricing

Aspect Unified IP

Pricing model: Subscription

Dixa

Starting from: $15.00/month
Pricing model: Subscription
Free Trial: Available (No Credit Card required)

Everest

Pricing model: Subscription

QwikDial

Starting from: $0.06/month
Pricing model: Freemium, One-time License, Subscription

Pricing Comparison

How does ChaseData compare with other Customer Service & Support apps?

Subscription plan?

ChaseData



98% of apps offer a
subscription plan

Free trial?

ChaseData



88% of apps have a
free trial

Freemium plan?

ChaseData



32% of apps have a
freemium plan

Pricing Comparison

Customer Service & Support app prices shown are $/month




ChaseData Pricing Reviews

Pros
  • Ease and comfort . Huns along.
  • There are many pros: the biggest being that is has excellent customer service. Another big perk is how easy it is to use.
  • The ease and simplicity of the user interface for my call center reps is superb, I really like the ability to run multiple data lists simutaneously and the multiple caller ID feature.
  • There are many things about it that I really love. The customer service is top notch. The ease of training my people on it was a breeze. Overall, great dialer and very affordable to any size business!!
Cons
  • Can't think of any.
  • I have not seen anything that I don't like about it...
  • There is no ability to have Voice Mails or Reports automatically emailed.
  • The cost associated with the product may be a con to some people. Otherwise, extremely easy to use.
100%
recommended this to a friend or a colleague

17 reviewers had the following to say about ChaseData's pricing:

Todd Shalack

Customer service is outstanding . Owner is a genius. Great company .

Used daily for 2+ years
Reviewed 2017-03-03
Review Source: Capterra

Any time I need help they are there. The functionality and simplicity is fantastic. Best system ever. Priced right . Ease and comfort . Huns along.

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ChaseData

Cloud-based call center solution for SMBs

Samuel Reed

Great software, and top notch customer support!

Used daily for 1-2 years
Reviewed 2017-10-26
Review Source: Capterra

It has made our daily tasks and goals easier, quicker, and affordable. This software is not only affordable but able to do all the tasks we need to help our business succeed. Even in the off chance it's missing a function, I was able to contact Chase directly and their programming team was able to implement many of our suggestions to further increase how well it works for our company. The support team has been nothing but helpful, willing to take time to walk each of our employees through the process of installing, or using, the software. They pick up the phone within seconds, no 15 minute queues. They give you their phone extensions so you are able to speak to someone on a constant basis making it easier for you, and them, to get through the problem quicker. We have tried other dialing software, and nothing has compared to the ease of use, and support we have gotten from Chase. Overall it's been more than just a business transaction, it's been a partnership with Chase that we plan on using from here on out!

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ChaseData

Cloud-based call center solution for SMBs

Tyler Gutierrez

Excellent dialing software

Reviewed 2016-01-26
Review Source: Software Advice

The ease and simplicity of the user interface for my call center reps is superb, I really like the ability to run multiple data lists simutaneously and the multiple caller ID feature.

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ChaseData

Cloud-based call center solution for SMBs

Sue Lee

Ex-User

Reviewed 2014-08-29
Review Source: Capterra

We were a user of this product when it was clunky and glitchy. It's gotten a lot better in the last couple years. The issue is customer service. Sometimes the phone rings 20 times. No one seems to be in charge and no one has an answer. Their pricing is reasonable and the software, while under-featured vs. the competition is adequate.

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ChaseData

Cloud-based call center solution for SMBs

Matthew Eaton

Great Value, Great System

Reviewed 2016-04-18
Review Source: Software Advice

Simplicity, ease of use and low cost is what I like best about Chase Data. I have a lot on my plate as a an owner of a construction company. Chase Data is easy to use and doesn't require a lot of attention. I've been using Chase for quite a few years I would guess since 2008. Last year I briefly tried one of their popular competitors one that many people have heard of and it was a horrible experience. They were constantly bugging me and their system didn't run nearly as well. I couldn't wait to get back running on Chase Data.

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ChaseData

Cloud-based call center solution for SMBs

Brian Clinkenbeard

If you use a different dialer in your operations, I recommend switching to ChaseData!

Reviewed 2015-02-16
Review Source: Capterra

In a Contract CTO position for a client (NDA), I tried two other dialers. They both failed miserably! Problems switching to Chase Dialer Fixed: * Imports and Exports from the Database are a Snap. * Managing Campaigns, seriously easy. * Sales Support Before, During Testing and Once Live EXCEEDS EXPECTATIONS. * Agents were up and running within hours with limited training because it is so intuitive. * Productivity as a Result? WOW! It is easy to "Think" you are saving money with a cheaper solution, until you use this and see what you didn't get from the others, because your previous dialer simply can't compare. Real Time Reports you don't have to check your inbox for, live, on the monitor with the capability to monitor, coach, barge into any call from anywhere you can access the web. Reports that don't need to be produced by aggregating data from multiple sources. Log in, select what you want and click, full history and stats to within seconds of real time.

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ChaseData

Cloud-based call center solution for SMBs

Scott Gale

Great dialer and great support for good price

Reviewed 2016-02-08
Review Source: Software Advice

It seems to do a great job of weeding out answering machines without excessive delay in transferring calls to agents. It also does a great job of keeping agents busy, shortening wait times between calls, without sending the drop rate through the roof. Other solutions I've tried seemed to force a choice between unacceptably high drop rates or bored agents waiting for calls. The support is also friendly and usually prompt. With any high tech or complex product good live support is essential. ChaseData has delivered for me.

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ChaseData

Cloud-based call center solution for SMBs

Sarah Boswell

Great customer service

Used monthly for less than 6 months
Reviewed 2017-06-07
Review Source: Software Advice

N/AThere are many pros: the biggest being that is has excellent customer service. Another big perk is how easy it is to use.

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ChaseData

Cloud-based call center solution for SMBs

Brian Love

Wouldn't use another dailer for my business!!

Reviewed 2016-05-18
Review Source: Software Advice

There are many things about it that I really love. The customer service is top notch. The ease of training my people on it was a breeze. Overall, great dialer and very affordable to any size business!!

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ChaseData

Cloud-based call center solution for SMBs

Brock Stonebrink

Better than Five9 or Spitfire!

Used daily for less than 6 months
Reviewed 2016-11-01
Review Source: Software Advice

I've used 2 other comparable predictive dialers, Five9 and Spitfire. Also, I'm the systems administrator so I'm the one who has had to implemete each of these systems. Chase Data BY FAR is the best dialer I've used and my salesman feel the same way. Mainly for its simplicity. Five9 has more reporting options, but anyone who knows how to use excel doesn't need to have to deal with them. Five9 isn't bad, but this has run much smoother. And then spitfire... well, spitfire is just a pain in the cash. Way too expensive to buy and to run month to month. The simplicity, functionality, ability and the overall appearance is quite simply perfect. The set up was incredibly fast, but there's also plenty of room for tweaking if you wanted or felt like you needed to. I LOVE how well I can monitor my reps. I can see a live feed of what's on there screen if I need to, listen to calls and do all my coaching from my computer during the sales day. The predictive dialer does a great job at handling calls, keeping my drop rate low but also keeps the calls running fast. #1 pro is the auto boost, which means that you can set it up so that if your calls aren't coming in fast enough (outbound) then the system will automatically boost the number of lines calling out depending on your settings. With spitfire, you could set it to drop rate or call ratio, but I burned through A LOT of leads, no, THOUSANDS of leads with both spitfire and Five9 because I had to manage it myself. With this dialer you DO NOT have to babysit the speed, it runs as fast as you want it too automatically, not too fast and not too slow depending on how you want it to boost it. Seriously amazing!

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ChaseData

Cloud-based call center solution for SMBs

Kenneth Bisnette

ChaseData System was instrumental in easily replacing our premised system while increasing productivity and reducing cost.

Used daily for 1-2 years
Reviewed 2017-07-10
Review Source: Capterra

This solution allowed us to maintain a solid Dialing platform for our organization while substantially reducing cost which is critical in these economic times.I had worked with a number of Premise Enterprise Dialers in the past and needed to find a powerful Hosted Based solution that could be managed from our main corporate office. We needed a system to be strong with Compliance (DNC) with local, state and Federal Regulations. With the changing Economic trends and with tighter profit margins being pushed we needed to find a powerful solution that could drive and grow our Marketing Company without eating into all of the profits that were being generated. After an intensive search for a replacement of our current Noble System Enterprise Dialer (Premise) we found that ChaseData Dialer was the best solution available. The features that ChaseData Dialer provided us fit our needs along with lowering our cost substantially. Our Business activities include telemarketing, reservations, customer service, and travel agency groups with all needing a combination of Inbound and Outbound Calling with custom Campaign and Scripts needing to be built. We needed to capture and easily access digital recordings of all inbound and outbound calls. We have agents and managers that are located in local and remote offices along with remote agents running from their homes. These are all easily managed from any location within the ChaseData Dialer Solution.

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ChaseData

Cloud-based call center solution for SMBs

David DelVecchio

A+ system and service

Reviewed 2014-07-31
Review Source: Capterra

I've used several versions of dialers over the years. From expensive hardware based systems to cloud based dialers. Chase Data by far has the most user friendly, versatile platform I have come across. They're customer service reps are friendly and experienced and have walked me through several of the features till I had felt comfortable with the platform.

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ChaseData

Cloud-based call center solution for SMBs

Brett Zimmerman

Multi room user here...............

Reviewed 2015-11-20
Review Source: Capterra

While searching for a VOIP dialer I came across this company as a recommendation from a friend. Well, I was so impressed with the company and their product that I now use it in 4 of my telesales rooms. Customer service is everything with a dialer and this company delivers. I can't afford not to be dialing and without jinxing myself I'm happy to say we are always up and running strong. Thank you Chase Data for delivering what you promise!!!

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ChaseData

Cloud-based call center solution for SMBs

Steve Benjamin

I have been using the Chase Data dialer system for almost two years.

Used daily for 1-2 years
Reviewed 2017-06-22
Review Source: Capterra

Tech support and functionalityThe customer support is AWESOME...NEVER have to wait for support. The features and functionality are the best value for the money. I tried and tested several different dialer systems, and always came back to this one. Features for the money and tech support are the two main reasons I continue with this one. Their voice mail drop allows you to drop the VM immediate when the answering machine domes on...you DO NOT have to wait for the end of the message and the beep.

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ChaseData

Cloud-based call center solution for SMBs

Andrew Fenderbosch

Good Performance & Customer Support

Reviewed 2015-02-16
Review Source: Capterra

I was hesitant to transfer service and move onto this platform at first, but after the past 3 months of results we have seen it's value five-fold. Month to month renewal allows for my small business to only use the licenses and minutes I need during that month which gives us the greatest impact to our bottom line. Service is consistent as is the dialer itself. We have experienced limited interruptions with our dialer thus far and when there has been an issue it has been pretty quick to be resolved.

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ChaseData

Cloud-based call center solution for SMBs

Robert Zamboni

Chase Data Superior System and Excellent Service

Reviewed 2016-02-20
Review Source: Software Advice

I have tried most of the Call Center Services over the past 20 years, the Chase Data System has all the features and benefits of the huge high cost systems and it is all web based. Any time there is a problem I get fast assistance, as most know that is rare with this type of vendor. The system is very easy to use and has a better contact ratio than most VOIP based systems. We look forward to the new moving to their new platform as we hear it has even more useful features to make our job even easier.

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ChaseData

Cloud-based call center solution for SMBs

Jenna Johnson

Zuni Telesales Review

Reviewed 2016-02-08
Review Source: Software Advice

ChaseData allows us manage our lead base with simplicity and manipulate our data how and when we want real time without importing and exporting the list every time. I like that we can not only monitor our agents phone calls but look at there screen through desktop sharing, that makes managing agents a lot easier. I also like that I can get a live person on the phone when I need to and send in a support ticket and get it handled immediately, I run a call center and right now is important in this business. For a company to be able to offer all this and be one of the most cost effective solutions out there is truly a blessing for call centers!

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ChaseData

Cloud-based call center solution for SMBs