Chat.io is a multi channel chat platform to help businesses engage with website visitors and convert them into customers from any channel including SMS, website, email or social media platforms. By providing tools such as real-time updates, social media integration, email management, webhooks, and canned responses, Chat.io enables users to connect with their customers, handle support queries, and onboard new clients.
Businesses can add chat.io to their website and talk to best prospects and regular customers during their visit. Users can capture live chat leads in real time, from anywhere - website, email, Twitter and Facebook, and assign them to the most qualified and relevant team members. By offering canned responses, predictive text suggestions, and chat history, Chat.io aims to speed up the response process and provide a self-service platform for customers with automatic FAQ responses.
With Chat.io, users can combine the functionalities of live chat and AI powered customer support to help increase sales and enhance customer support. With its open API and developer tools, Chat.io enables seamless integration with third party services.
Software by Chat.iowww.chat.io