Chat Outsource Features List

Chat Outsource Reviews

Chat Outsource

Live chat solution providing professional chat agents

5.0/5 (1 review)
601

Chat Outsource Feature Summary

  • Video chat
  • White label branding
  • Shortcut messages
  • Knowledge database
  • Persistent chat
  • Agent scheduling
  • Conversion optimization
  • Lead generation
  • Real-time reporting
  • Visitor tracking
  • Social media support
  • Agent rating
  • Visitor details
  • Visitor tracking
  • Chat tagging
  • Work scheduler
  • Daily summary report & statistics
  • Dashboard
  • First response time
  • Average response time
  • Automated greetings
  • Proactive chats
  • Banned visitors list
  • Real-time, advanced reporting
  • Chat survey forms
  • Chat banner customization
  • Custom greetings
  • Confidentiality protection
  • Chat history
  • Email transcripts
  • Notifications
  • SEO review
  • Intelligent chat routing
  • Multi-site support

Customer Service & Support Feature Comparison

Most popular features of all Customer Service & Support apps

API (128 other apps)
Activity Dashboard (50 other apps)
Automatic Notifications (58 other apps)
CRM Integration (47 other apps)
Chat (125 other apps)
Contact History (47 other apps)
Customizable Branding (52 other apps)
Customizable Templates (42 other apps)
Email Integration (53 other apps)
Instant Messaging (62 other apps)
Knowledge Base (77 other apps)
Monitoring (52 other apps)
Multi-Channel Communication (52 other apps)
Prioritizing (50 other apps)
Reporting & Statistics (67 other apps)
Social Media Integration (51 other apps)
Surveys & Feedback (55 other apps)
Third Party Integration (55 other apps)
Ticket Management (47 other apps)
Trouble Ticketing (43 other apps)

Competitor Feature Comparison