ChatBot vs Abtrac Comparison

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Overview

ChatBot is an all-in-one platform to create, deploy, and track chatbots across channels.

Abtrac is a project planning & management solution for architects, engineers, designers, planners, surveyors & other professional...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$50.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
A$60.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.7

(28)

5

4

3

2

1

21

6

1

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

4.3

(12)

5

4

3

2

1

6

4

2

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

The perfect assistant for the customer care team.
It is a good software to get in as many leads as possible. We use this on our newly launched business website.
Botengine does a awesome job ,there is no limit to the number of chat our Botengine chatbot can respond to at the same time.

Pros

Wonderful Abtrac staff to work with. The technical staff are excellent - professional, knowledgeable, patient, efficient and extremely helpful.
Real time cost of projects, collection of WIP, ability to write on and off against projects, invoicing and reporting functions are fantastic.
It is very user friendly and logical to use. The support staff are easy to contact and incredibly knowledgeable and helpful.

Cons

This is probably more of a weakness of LiveChat that utilizes ChatBot than the bot itself.
We are now able to leave our Chat on 24/7, when previously we had limited hours (due to staffing) for the Chat.
Majority of customer complaints get automated chatbot response.

Cons

The speed can be slow, this is also what i hear other staff complain about also.
Sometimes a bit of a pause when the internet isn't going well. Having to log in when you've been doing something else is a bit of a pain at times.
Adding addresses is confusing - e.g. if you use the post code line, it does not come up in the address.
  • Vendor responds to reviews
  • Last reviewa month ago
  • Vendor responds to reviews
  • Last review2 years ago

Key features

  • Total features16
  • "What If" Scenarios
  • API
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Archiving & Retention
  • Attendance Tracking
  • Auto-Responders
  • Billable Hours Tracking
  • Billing & Invoicing
  • Billing Rate Management
  • Budgeting
  • Chat
  • Contact History
  • Cost Analysis
  • Cost Estimating
  • Cost Tracking
  • Customizable Reporting
  • Data Import/Export
  • Drag & Drop Interface
  • Event Triggered Actions
  • Expense Claims
  • Expense Tracking
  • Forecasting
  • History Tracking
  • Invoice Management
  • Multi-Department / Project
  • Multiple Projects
  • Performance Management
  • Performance Reports
  • Productivity Reporting
  • Profitability Analysis
  • Progress Reports
  • Progress Tracking
  • Project Budgeting
  • Project Estimating
  • Project Management
  • Project Time Tracking
  • Project Tracking
  • Project Workflow
  • Projections
  • QuickBooks Integration
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Reporting
  • Remote Access
  • Reporting & Statistics
  • Scenario Planning
  • Social Media Integration
  • Status Reporting
  • Task Management
  • Task Scheduling
  • Task Tracking
  • Third Party Integration
  • Time & Expense Tracking
  • Time Clock
  • Timesheets
  • Website Integration
  • Total features45
  • "What If" Scenarios
  • API
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Archiving & Retention
  • Attendance Tracking
  • Auto-Responders
  • Billable Hours Tracking
  • Billing & Invoicing
  • Billing Rate Management
  • Budgeting
  • Chat
  • Contact History
  • Cost Analysis
  • Cost Estimating
  • Cost Tracking
  • Customizable Reporting
  • Data Import/Export
  • Drag & Drop Interface
  • Event Triggered Actions
  • Expense Claims
  • Expense Tracking
  • Forecasting
  • History Tracking
  • Invoice Management
  • Multi-Department / Project
  • Multiple Projects
  • Performance Management
  • Performance Reports
  • Productivity Reporting
  • Profitability Analysis
  • Progress Reports
  • Progress Tracking
  • Project Budgeting
  • Project Estimating
  • Project Management
  • Project Time Tracking
  • Project Tracking
  • Project Workflow
  • Projections
  • QuickBooks Integration
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Reporting
  • Remote Access
  • Reporting & Statistics
  • Scenario Planning
  • Social Media Integration
  • Status Reporting
  • Task Management
  • Task Scheduling
  • Task Tracking
  • Third Party Integration
  • Time & Expense Tracking
  • Time Clock
  • Timesheets
  • Website Integration

Integrations

  • Total integrations9
  • BigCommerce
  • Facebook
  • Freshdesk
  • Google Analytics
  • HubSpot CRM
  • Jira
  • Joomla
  • Magento Commerce
  • Mailchimp
  • Pipedrive
  • Salesforce Sales Cloud
  • Salesforce Service Cloud
  • Shopify
  • Slack
  • SugarCRM
  • Twitter
  • Wordpress
  • Zapier
  • Zendesk
  • Zoho CRM
  • Total integrations5
  • BigCommerce
  • Facebook
  • Freshdesk
  • Google Analytics
  • HubSpot CRM
  • Jira
  • Joomla
  • Magento Commerce
  • Mailchimp
  • Pipedrive
  • Salesforce Sales Cloud
  • Salesforce Service Cloud
  • Shopify
  • Slack
  • SugarCRM
  • Twitter
  • Wordpress
  • Zapier
  • Zendesk
  • Zoho CRM

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

ChatBot vs. Abtrac

See how ChatBot and Abtrac stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.