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ChatBot vs BAAR Comparison

Overview

ChatBot is an all-in-one platform to create, deploy, and track chatbots across channels.

BAAR by Allied Media is a cloud-based workflow automation platform that uses artificial intelligence and cognitive automation...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$50.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.7

(30)

5

4

3

2

1

22

7

1

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

5.0

(1)

5

4

3

2

1

1

0

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

Botengine has been a lifesaver for the helpdesk department , as we work less and just focus on the most important of support needs.
The perfect assistant for the customer care team.
Botengine does a awesome job ,there is no limit to the number of chat our Botengine chatbot can respond to at the same time.

Pros

Not enoughreviews yet

Cons

This is probably more of a weakness of LiveChat that utilizes ChatBot than the bot itself.
We are now able to leave our Chat on 24/7, when previously we had limited hours (due to staffing) for the Chat.
Majority of customer complaints get automated chatbot response.

Cons

Not enoughreviews yet

  • Vendor responds to reviews
  • Last review3 months ago
  • Vendor responds to reviews
  • Last reviewN/A

Key features

  • Total features16
  • "What If" Scenarios
  • API
  • Account Reconciliation
  • Activity Dashboard
  • Analytics
  • Approval Process Control
  • Archiving & Retention
  • Auto-Responders
  • Calendar Management
  • Chat
  • Collaboration Tools
  • Collaborative Workspace
  • Configurable Workflow
  • Contact History
  • Data Capture and Transfer
  • Data Import
  • Data Import/Export
  • Data Mapping
  • Data Visualization
  • Document Management
  • Drag & Drop Interface
  • Event Triggered Actions
  • Forms Management
  • Graphical Workflow Editor
  • History Tracking
  • Monitoring
  • Multi-Language
  • Natural Language Search
  • Predictive Analytics
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Remote Monitoring
  • Reporting & Statistics
  • Rules-Based Workflow
  • Scenario Planning
  • Search Functionality
  • Social Media Integration
  • Task Management
  • Third Party Integration
  • Website Integration
  • Workflow Management
  • Total features30
  • "What If" Scenarios
  • API
  • Account Reconciliation
  • Activity Dashboard
  • Analytics
  • Approval Process Control
  • Archiving & Retention
  • Auto-Responders
  • Calendar Management
  • Chat
  • Collaboration Tools
  • Collaborative Workspace
  • Configurable Workflow
  • Contact History
  • Data Capture and Transfer
  • Data Import
  • Data Import/Export
  • Data Mapping
  • Data Visualization
  • Document Management
  • Drag & Drop Interface
  • Event Triggered Actions
  • Forms Management
  • Graphical Workflow Editor
  • History Tracking
  • Monitoring
  • Multi-Language
  • Natural Language Search
  • Predictive Analytics
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Remote Monitoring
  • Reporting & Statistics
  • Rules-Based Workflow
  • Scenario Planning
  • Search Functionality
  • Social Media Integration
  • Task Management
  • Third Party Integration
  • Website Integration
  • Workflow Management

Integrations

  • Total integrations10
  • BigCommerce
  • Facebook
  • Freshdesk
  • Google Analytics
  • HubSpot CRM
  • Jira
  • Joomla
  • Magento Commerce
  • Mailchimp
  • Pipedrive
  • Salesforce Sales Cloud
  • Salesforce Service Cloud
  • Shopify
  • Slack
  • SugarCRM
  • Twitter
  • Wordpress
  • Zapier
  • Zendesk
  • Zoho CRM
  • Total integrations3
  • BigCommerce
  • Facebook
  • Freshdesk
  • Google Analytics
  • HubSpot CRM
  • Jira
  • Joomla
  • Magento Commerce
  • Mailchimp
  • Pipedrive
  • Salesforce Sales Cloud
  • Salesforce Service Cloud
  • Shopify
  • Slack
  • SugarCRM
  • Twitter
  • Wordpress
  • Zapier
  • Zendesk
  • Zoho CRM

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

ChatBot vs. BAAR

See how ChatBot and BAAR stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.

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