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Chatfuel Comparison

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Overview

Chatfuel is the leading chatbot platform for Messenger. Increase sales, personalize marketing and automate support, all with...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$15.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.5

(15)

5

4

3

2

1

8

6

1

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
93%
would recommend this app

Pros

Best of beginner and a non-techie guy to start building their messenger bot. An important thing is, You can build your chatbot for free.
Most of all I liked that even free functions of this chatbot provide a possibility to build a powerful chatbot for FB messenger.
I like it for being so powerfull tool. You can use it fot very simple bots but also for super complex ones.

Cons

Documentation is also poor. There is no support for subroutines, jumping around a conversation.
The trial version has a watermark that remains until you pay for the full version.
No sequencing to start chatbot marketing: Follow-up people who subscribe to your bot with follow-up chatbot conversations.
  • Vendor responds to reviews
  • Last review10 months ago

Key features

  • Total features22
  • Accounting Management
  • Action Management
  • Activity Dashboard
  • Activity Management
  • Application Integration
  • Auto-Responders
  • Automated Scheduling
  • Automatic Notifications
  • Avatars
  • Chat
  • Communication Management
  • Configuration Management
  • Event Scheduling
  • Monitoring
  • Multiple User Accounts
  • Promotions Management
  • Reservations Management
  • Rules-Based Workflow
  • Social Media Integration
  • Tagging
  • Third Party Integration
  • Visual Analytics

Integrations

  • Total integrations20
  • BigCommerce
  • Facebook
  • Freshdesk
  • Google Analytics
  • HubSpot CRM
  • Jira
  • Joomla
  • Magento Commerce
  • Mailchimp
  • Pipedrive
  • Salesforce Sales Cloud
  • Salesforce Service Cloud
  • Shopify
  • Slack
  • SugarCRM
  • Twitter
  • Wordpress
  • Zapier
  • Zendesk
  • Zoho CRM

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

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