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Chatfuel vs ManyChat Comparison

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Overview

Chatfuel is the leading chatbot platform for Messenger. Increase sales, personalize marketing and automate support, all with...

Category Leaders

ManyChat is a conversational AI platform designed to help businesses in the eCommerce sector automate conversations across...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

No videos yet

Pricing

Starting from

15

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

15

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.5

22

5

4

3

2

1

12

8

2

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
95%
would recommend this app

4.8

28

5

4

3

2

1

22

6

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
96%
would recommend this app

Pros

Business survives when you have a great channel like chatfuel that helps you connect to clients or customers quickly. Chatfuel has been very good in such area.
AvatarImg

Ayobami O.

Best of beginner and a non-techie guy to start building their messenger bot. An important thing is, You can build your chatbot for free.
AvatarImg

Mukesh K.

Most of all I liked that even free functions of this chatbot provide a possibility to build a powerful chatbot for FB messenger.

VB

Vadym B.

Pros

They have an amazing and responsive customer support team and I highly recommend it for building bots. It's also pretty inexpensive.

NA

Nora A.

What I really like about ManyChat is the ease with which I can create chatbot flows. What I also like is the visual statistics of it.

IL

Imran L.

I love building bots on ManyChat and I always highly recommend it to my clients. It's easy to use and has all the features I need for my projects.

NA

Nora A.

Cons

The mid-pandemic changes in tiered pricing was inconvenient for a non-profit on a limited budget.
AvatarImg

Melissa P.

Documentation is also poor. There is no support for subroutines, jumping around a conversation.
AvatarImg

Mukesh K.

NLP is not good enough as it should be. Sometimes my bot failed to recognize the user's inputs and does not respond.
AvatarImg

Mukesh K.

Cons

Very poor support and very poor functionality. They offer no access to the data they are uploading, so we are unable to check if there are any errors occurring and support is unwilling to assist.

SH

Shalm H.

We pay for 10,000 contacts each month ($65 USD / mth) yet we are unable to contact them.

SH

Shalm H.

They should remove the services from their website, but that would defeat the purpose of building a messenger list and therefore make their pricing irrelevant.

SH

Shalm H.

  • Vendor responds to reviews
  • Last review3 months ago
  • Vendor responds to reviews
  • Last review7 days ago

Key features

  • Total features68
  • AB Testing
  • AI/Machine Learning
  • Activity Dashboard
  • Alerts/Notifications
  • Auto-Responders
  • Automated Publishing
  • Automated Responses
  • Automated Scheduling
  • Campaign Management
  • Canned Responses
  • Chat/Messaging
  • Chatbot
  • Client Management
  • Code-free Development
  • Collaboration Tools
  • Communication Management
  • Contact Database
  • Contact Management
  • Content Management
  • Coupons
  • Customer Database
  • Customer Segmentation
  • Customizable Branding
  • Data Import/Export
  • Drip Campaigns
  • Dynamic Content
  • Email Management
  • Feedback Management
  • File Sharing
  • For Developers
  • For Sales / Marketing
  • Gamification
  • Landing Pages/Web Forms
  • Lead Capture
  • Lead Database Integration
  • Lead Engagement
  • Lead Management
  • Lead Notifications
  • Lead Nurturing
  • Lead Qualification
  • Lead Segmentation
  • Lead Verification/Validation
  • Live Chat
  • Location-Based Marketing
  • Mobile Access
  • Monitoring
  • Multi-Account Management
  • Multi-Channel Communication
  • Multi-Channel Management
  • Multi-Channel Marketing
  • Multi-Language
  • Multiple User Accounts
  • Performance Metrics
  • Personalization
  • Pipeline Management
  • Pre-Approved Content Library
  • Pre-Configured Bot
  • Proactive Chat
  • Project Management
  • Promotions Management
  • Prospecting Tools
  • Push Notifications
  • Real-time Consumer-facing Chat
  • Reporting/Analytics
  • Reviews Management
  • Rules-Based Workflow
  • SMS Messaging
  • Shopping Cart
  • Social Media Integration
  • Speech Synthesis
  • Tagging
  • Template Management
  • Templates
  • Third Party Integrations
  • Transfers/Routing
  • Visual Analytics
  • Website Management
  • Total features23
  • AB Testing
  • AI/Machine Learning
  • Activity Dashboard
  • Alerts/Notifications
  • Auto-Responders
  • Automated Publishing
  • Automated Responses
  • Automated Scheduling
  • Campaign Management
  • Canned Responses
  • Chat/Messaging
  • Chatbot
  • Client Management
  • Code-free Development
  • Collaboration Tools
  • Communication Management
  • Contact Database
  • Contact Management
  • Content Management
  • Coupons
  • Customer Database
  • Customer Segmentation
  • Customizable Branding
  • Data Import/Export
  • Drip Campaigns
  • Dynamic Content
  • Email Management
  • Feedback Management
  • File Sharing
  • For Developers
  • For Sales / Marketing
  • Gamification
  • Landing Pages/Web Forms
  • Lead Capture
  • Lead Database Integration
  • Lead Engagement
  • Lead Management
  • Lead Notifications
  • Lead Nurturing
  • Lead Qualification
  • Lead Segmentation
  • Lead Verification/Validation
  • Live Chat
  • Location-Based Marketing
  • Mobile Access
  • Monitoring
  • Multi-Account Management
  • Multi-Channel Communication
  • Multi-Channel Management
  • Multi-Channel Marketing
  • Multi-Language
  • Multiple User Accounts
  • Performance Metrics
  • Personalization
  • Pipeline Management
  • Pre-Approved Content Library
  • Pre-Configured Bot
  • Proactive Chat
  • Project Management
  • Promotions Management
  • Prospecting Tools
  • Push Notifications
  • Real-time Consumer-facing Chat
  • Reporting/Analytics
  • Reviews Management
  • Rules-Based Workflow
  • SMS Messaging
  • Shopping Cart
  • Social Media Integration
  • Speech Synthesis
  • Tagging
  • Template Management
  • Templates
  • Third Party Integrations
  • Transfers/Routing
  • Visual Analytics
  • Website Management

Integrations

  • Total integrations22
  • Adobe Commerce
  • BigCommerce
  • Freshdesk
  • Google Analytics 360
  • HubSpot CRM
  • Jira
  • Mailchimp
  • Meta for Business
  • Pipedrive
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • SugarCRM
  • Twitter
  • WhatsApp
  • WooCommerce
  • WordPress
  • Zapier
  • Zendesk
  • Zoho CRM
  • Total integrations17
  • Adobe Commerce
  • BigCommerce
  • Freshdesk
  • Google Analytics 360
  • HubSpot CRM
  • Jira
  • Mailchimp
  • Meta for Business
  • Pipedrive
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • SugarCRM
  • Twitter
  • WhatsApp
  • WooCommerce
  • WordPress
  • Zapier
  • Zendesk
  • Zoho CRM

User reviews that mention these apps

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Chatfuel logo

Chatfuel

Review

Reviewed 3 years ago
Pros

Most of all I liked that even free functions of this chatbot provide a possibility to build a powerful chatbot for FB messenger.

Cons

Not so easy in use as ManyChat, but still very powerful and provides more possibilities.