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Chatfuel vs Softros LAN messenger Comparison

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Overview

Chatfuel is the leading chatbot platform for Messenger. Increase sales, personalize marketing and automate support, all with...

Softros LAN Messenger is a communication software that helps employees establish two-way communication with coworkers and...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$15/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$12.95
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.5

(18)

5

4

3

2

1

10

7

1

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
94%
would recommend this app

4.9

(18)

5

4

3

2

1

16

2

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

Best of beginner and a non-techie guy to start building their messenger bot. An important thing is, You can build your chatbot for free.
Most of all I liked that even free functions of this chatbot provide a possibility to build a powerful chatbot for FB messenger.
I like it for being so powerfull tool. You can use it fot very simple bots but also for super complex ones.

Pros

Seamless install and functionality. Increased our productivity immediately.
Enough space to send files very quickly, very easy to use at first time, friendly display and easy to understand.
We LOVE using this for our interoffice communications. It makes short exchanges so much easier.

Cons

Documentation is also poor. There is no support for subroutines, jumping around a conversation.
NLP is not good enough as it should be. Sometimes my bot failed to recognize the user's inputs and does not respond.
No sequencing to start chatbot marketing: Follow-up people who subscribe to your bot with follow-up chatbot conversations.

Cons

The only thing that I find slightly annoying is the constant flashing of the icon if the message goes unread. I understand why the feature is there but sometimes it drives me crazy.
It is difficult to add or subtract people we have on the program so the actual setting up and changing is a little harder.
We use this software in an escape room to allow our players to communicate with the Mad Scientist in the game.
  • Vendor responds to reviews
  • Last review6 days ago
  • Vendor responds to reviews
  • Last review5 months ago

Key features

  • Total features76
  • A/B Testing
  • AI/Machine Learning
  • Access Controls/Permissions
  • Accounting
  • Action Management
  • Active Directory Integration
  • Activity Dashboard
  • Activity Management
  • Alerts/Notifications
  • Applications Management
  • Auto-Responders
  • Automated Publishing
  • Automated Scheduling
  • Automatic Backup
  • Avatars
  • Brainstorming
  • Campaign Management
  • Canned Responses
  • Categorization/Grouping
  • Chat/Messaging
  • Client Management
  • Code-free Development
  • Collaboration Tools
  • Communication Management
  • Configuration Management
  • Contact Database
  • Content Management
  • Coupons
  • Customer Segmentation
  • Customizable Branding
  • Data Import/Export
  • Discussions / Forums
  • Drag & Drop
  • Drip Campaigns
  • Dynamic Content
  • Employee Profiles
  • Event Scheduling
  • File Management
  • File Sharing
  • File Transfer
  • For Developers
  • Forum / Discussion Board
  • Gamification
  • Historical Reporting
  • Landing Pages/Web Forms
  • Lead Capture
  • Lead Database Integration
  • Lead Engagement
  • Lead Management
  • Lead Notifications
  • Lead Nurturing
  • Lead Qualification
  • Lead Segmentation
  • Lead Verification/Validation
  • Live Chat
  • Location-Based Marketing
  • Mobile Access
  • Monitoring
  • Multi-Account Management
  • Multi-Channel Marketing
  • Multi-Language
  • Multiple User Accounts
  • Performance Metrics
  • Personalization
  • Pipeline Management
  • Pre-Approved Content Library
  • Pre-Configured Bot
  • Proactive Chat
  • Project Management
  • Promotions Management
  • Prospecting Tools
  • Push Notifications
  • Real Time Notifications
  • Real-time Consumer-facing Chat
  • Remote Access/Control
  • Reporting/Analytics
  • Reservations Management
  • Reviews Management
  • Role-Based Permissions
  • Rules-Based Workflow
  • SMS Messaging
  • Search/Filter
  • Secure Login
  • Shopping Cart
  • Social Media Integration
  • Speech Synthesis
  • Spell Check
  • Status Tracking
  • Tagging
  • Template Management
  • Templates
  • Third Party Integrations
  • Transfers/Routing
  • User Management
  • Visual Analytics
  • Website Management
  • Total features28
  • A/B Testing
  • AI/Machine Learning
  • Access Controls/Permissions
  • Accounting
  • Action Management
  • Active Directory Integration
  • Activity Dashboard
  • Activity Management
  • Alerts/Notifications
  • Applications Management
  • Auto-Responders
  • Automated Publishing
  • Automated Scheduling
  • Automatic Backup
  • Avatars
  • Brainstorming
  • Campaign Management
  • Canned Responses
  • Categorization/Grouping
  • Chat/Messaging
  • Client Management
  • Code-free Development
  • Collaboration Tools
  • Communication Management
  • Configuration Management
  • Contact Database
  • Content Management
  • Coupons
  • Customer Segmentation
  • Customizable Branding
  • Data Import/Export
  • Discussions / Forums
  • Drag & Drop
  • Drip Campaigns
  • Dynamic Content
  • Employee Profiles
  • Event Scheduling
  • File Management
  • File Sharing
  • File Transfer
  • For Developers
  • Forum / Discussion Board
  • Gamification
  • Historical Reporting
  • Landing Pages/Web Forms
  • Lead Capture
  • Lead Database Integration
  • Lead Engagement
  • Lead Management
  • Lead Notifications
  • Lead Nurturing
  • Lead Qualification
  • Lead Segmentation
  • Lead Verification/Validation
  • Live Chat
  • Location-Based Marketing
  • Mobile Access
  • Monitoring
  • Multi-Account Management
  • Multi-Channel Marketing
  • Multi-Language
  • Multiple User Accounts
  • Performance Metrics
  • Personalization
  • Pipeline Management
  • Pre-Approved Content Library
  • Pre-Configured Bot
  • Proactive Chat
  • Project Management
  • Promotions Management
  • Prospecting Tools
  • Push Notifications
  • Real Time Notifications
  • Real-time Consumer-facing Chat
  • Remote Access/Control
  • Reporting/Analytics
  • Reservations Management
  • Reviews Management
  • Role-Based Permissions
  • Rules-Based Workflow
  • SMS Messaging
  • Search/Filter
  • Secure Login
  • Shopping Cart
  • Social Media Integration
  • Speech Synthesis
  • Spell Check
  • Status Tracking
  • Tagging
  • Template Management
  • Templates
  • Third Party Integrations
  • Transfers/Routing
  • User Management
  • Visual Analytics
  • Website Management

Integrations

  • Total integrations21
  • BigCommerce
  • Facebook
  • Freshdesk
  • Google Analytics
  • HubSpot CRM
  • Jira
  • Joomla
  • Magento Commerce
  • Mailchimp
  • Pipedrive
  • Salesforce Sales Cloud
  • Salesforce Service Cloud
  • Shopify
  • Slack
  • SugarCRM
  • Twitter
  • Wordpress
  • Zapier
  • Zendesk
  • Zoho CRM
  • Total integrationsN/A
  • BigCommerce
  • Facebook
  • Freshdesk
  • Google Analytics
  • HubSpot CRM
  • Jira
  • Joomla
  • Magento Commerce
  • Mailchimp
  • Pipedrive
  • Salesforce Sales Cloud
  • Salesforce Service Cloud
  • Shopify
  • Slack
  • SugarCRM
  • Twitter
  • Wordpress
  • Zapier
  • Zendesk
  • Zoho CRM

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

Chatfuel vs. Softros LAN messenger

See how Chatfuel and Softros LAN messenger stack up against each other by comparing features, pricing, ratings, integrations, security & more.

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