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Chatfuel Features
Features Summary
Functionality
4.3
/5
22
Total features
68
13 categories
Chatfuel features
Common features of eCommerce software
Screenshots
Contenders comparison
Functionality
4.3
/5
22
Price starts from
15
Per month
Total Features
68
Unique features
Multi-Channel Marketing
Client Management
Speech Synthesis
Lead Nurturing
Functionality
4.5
/5
1.7K
Price starts from
14
/user
Per month
Total Features
143
Features in Common
31
Unique features
Text Analysis
Interactive Content
Event Triggered Actions
Customer Complaint Tracking
Common Chatfuel comparisons
Reviewers who mentioned features said:
Anonymous Reviewer
Verified reviewer
Marketing and Advertising, 1-10 employees
Used weekly for less than 6 months
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This is a solid tool for building your first bots. It also has a free plan, which is what I used first to get started. I like the straight-forward approach and simple interface. It's easy to create a bot and you can take it into different directions. Plenty of documentation available as well. Overall this is a good tool, definitely one of the better chat bot tools I've personally tested. Worth checking out in my opinion.
I found this a very straight-forward chat bot tool for beginners. I was new to building chat bots but found this easy to work with. My first chat bot worked just the way I expected and I even got inspiration to make it more advanced. It all seemed do-able thanks to the step by step instructions. Other tools I've tried had more settings and options, making it a little more complicated. Chatfuel keeps things simple and also has advanced features if you want to use them.
It's not as advanced as other tools on my first inspection but pretty much does most of the things you would want to achieve with a bot. So overall there's not much to dislike here.
Anonymous Reviewer
Verified reviewer
Hospital & Health Care, 1,001-5,000 employees
Used daily for 6-12 months
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Our team is a skeleton crew. Chatfuel makes managing our incoming Facebook messages possible by guiding the conversations and sending notifications to our team members when appropriate. Chatfuel gets the job done to answer routine questions.
Not having to know coding was a huge plus in selecting Chatfuel. I also really like that you can duplicate messaging tracks for multiple Facebook pages, which saves time when you're setting up several channels.
I didn't find Chatfuel to be completely intuitive. Setting up our messaging journey was time-consuming.
Anonymous Reviewer
Verified reviewer
Business Supplies and Equipment, 1,001-5,000 employees
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I put down my hands in auto reply comments in facebook, chat fuel does everything for me. Chatbot reply comments automatically to generate leads and convert them to customers. Very efficient tool.
It has coolest and popular feature makes mind-blowing automatically reply to users comments. It's very simple b, chatbot automatically replays to users comments to facebook posts. I use this for comments for auto reply. Generating leads Managing reputations I like this software I recommend this to others.
I don't find least in this software. All features are more effective and best , I enjoy and generate revenue in this tool.
Melissa P.
Verified reviewer
Education Management, 501-1,000 employees
Used weekly for 1-2 years
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The integration with Facebook messenger is really convenient. The visual builder is easy to use and the randomization option is useful.
The mid-pandemic changes in tiered pricing was inconvenient for a non-profit on a limited budget.
Nicole G.
Marketing and Advertising, 11-50 employees
Used weekly for 6-12 months
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Made it easy and simple to create a Facebook chatbot
Very easy to use and learn how to build fully functional chat bots
The trial version has a watermark that remains until you pay for the full version
Ayobami O.
Verified reviewer
Online Media, self-employed
Used other for less than 6 months
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Business survives when you have a great channel like chatfuel that helps you connect to clients or customers quickly. Chatfuel has been very good in such area. Almost everyone use facebook these day, you can easily convert your prospects easily
For new users, the software can be very complicated. One may need a tutorial video or notes to get along with the software.
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