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Cherwell Service Management Logo

Cherwell Service Management

4.3
(163)

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Customizable IT service management solution

(7)

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Cherwell Service Management Alternatives & Competitors

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SysAid logo
4.5
(440)

The most advanced AI-powered ITSM platform in the market

Features

Total

SysAid logo
Cherwell Service Management logo

53

123

63

features in common

53

features in common

SysAid logo

SysAid user ratings

Functionality

4.5
(440)

Top features

  • Knowledge Management

    5.0

  • Prioritization

    5.0

  • Service Reporting

    5.0

Cherwell Service Management logo

Cherwell Service Management user ratings

Functionality

4.4
(163)

Top features

  • Support Ticket Tracking

    5.0

  • Support Ticket Management

    5.0

  • Alerts/Escalation

    5.0

Pricing

Starting from

$79/month

Value for money

SysAid logo
4.6

0.2

Cherwell Service Management logo
4.4

What users say about SysAid's value for money

We've been provided prompt, friendly, and accurate help from both the sales and tech support teams at SysAid over the years. They are always eager to help in any way possible.
Their professional support has always been receptive and their ability to present solution for complex business processes has always been impressive.
ServiceNow logo
4.5
(234)

Enterprise IT service cloud solutions

Features

Total

ServiceNow logo
Cherwell Service Management logo

38

66

63

features in common

38

features in common

ServiceNow logo

ServiceNow user ratings

Functionality

4.4
(234)

Top features

  • Prioritization

    5.0

  • Data Storage Management

    5.0

  • Project Management

    4.8

Cherwell Service Management logo

Cherwell Service Management user ratings

Functionality

4.4
(163)

Top features

  • Support Ticket Tracking

    5.0

  • Support Ticket Management

    5.0

  • Alerts/Escalation

    5.0

Pricing

Value for money

ServiceNow logo
4.2

0.2

Cherwell Service Management logo
4.4

What users say about ServiceNow's value for money

KB and Articles for support documents are good. ServiceNow Community is great Help and they resolve most of the Issue there the way the Technical person explain and presenation is good.
It’s far better than the last ITSM tool- Remedy on terms of efficiency and usefulness. Integrating with other tools is most popular in SNOW with easy REST API.

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