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Cingo

Omni-channel customer service platform

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Cingo Pricing, Features, Reviews and Alternatives

Cingo product overview

What is Cingo?

Cingo is an omni-channel customer service software that offers companies a single platform from which to manage the customer support experience. Incorporating live chat, email and voice and video calling as well as screen sharing and offline messaging, Cingo aims to deliver a comprehensive yet user-friendly customer service solution.

Key benefits of using Cingo

  • Cingo facilitates website integration, enabling customers to contact support services effectively via a help desk chat button.
  • Cingo provides customer callback scheduling, serving to make the customer support process more efficient.
  • Cingo offers a mobile software development kit (SDK), allowing users to integrate Cingo support directly into their mobile app.
  • Cingo is available as a native mobile application on iOS, affording customers the flexibility to seek support on the move.
  • Cingo employs an API, providing users with the technology to build native support easily in their mobile apps.
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    24/7 (Live rep)
    Chat
    Email/Help Desk

    Training options

    Documentation
    In Person
    Webinars
    Live Online
    Videos

    Cingo pricing information

    Value for money

    No reviews

    Starting from

    $

    50

    /momonth
    Per User

    Pricing options

    Free plan
    Subscription
    Free trial
    Pricing range

    Value for money contenders

    Cingo features

    Functionality

    No reviews

    Total Features50 6 categories

    Most valued features by users

    API
    Chat/Messaging
    Third Party Integrations
    Customizable Branding
    Alerts / Escalation
    Live Chat
    Knowledge Base Management
    Activity Dashboard

    Functionality contenders

    Cingo users reviews

    Overall rating

    No reviews

    Positive reviews

    No info
    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    Rating distribution

    5

    4

    3

    2

    1

    0

    0

    0

    0

    0

    Overall rating contenders

    Cingo FAQs and common questions

    Cingo has the following pricing plans:
    Starting from: $50.00/month
    Pricing model: Free, Subscription
    Free Trial: Available


    Cingo has the following typical customers:
    Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


    Cingo supports the following languages:
    English


    Yes, Cingo has an API available for use.


    Cingo integrates with the following applications:
    Slack, Zendesk


    Cingo offers the following support options:
    24/7 (Live rep), Chat, Email/Help Desk

    Related categories