Most popular features of all Customer Service & Support apps
5 reviewers had the following to say about Clarity Connect's features:
Clarity Connect has been working very well for our multi-projects Help Desk Support.
We moved to Clarity after having a bad experience with a previous contact center product and have been very happy from day one.
Works great and easy to setup/understand and use. The Dashboard has all the necessary metrics needed on a daily basis.
I'm sure Clarity has smart functions we don't know about. The knowledge could open new opportunities and support existing deliveries in a better way.
It is one stop shopping for project managers. It has everything from budgets to project tracking to Gantt charts.
Specifically the Gantt chart is difficult to use unless you are tracking resources and their time.
Time used: 2+ years
Frequency of use: Daily
Likelihood to recommend