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Top 100 alternatives
Features
Total
39
210
55
features in common
39
features in common
User.com's unique features
Outbound Call Center
Automated Routing
Website Visitor Tracking
Real Time Notifications
ClickDesk's unique features
Status Tracking
Geographic Maps
Support Ticket Tracking
Call Reporting
Categories in common
Categories in common
Features
Total
8
57
55
features in common
8
features in common
Acobot's unique features
Feedback Management
Conversion Rate Optimization
Self-Learning
Inventory Management
ClickDesk's unique features
Proactive Chat
Access Controls/Permissions
Search/Filter
Customizable Templates
Categories in common
Categories in common
Features
Total
5
18
55
features in common
5
features in common
Parature's unique features
Survey/Poll Management
Feedback Management
Customer History
Client Portal
ClickDesk's unique features
Performance Metrics
Access Controls/Permissions
Remote Access/Control
Customer Experience Management
Categories in common
Features
Total
19
38
55
features in common
19
features in common
Olark's unique features
File Sharing
Customer History
Transcripts/Chat History
Canned Responses
ClickDesk's unique features
Social Media Integration
Access Controls/Permissions
Geolocation
Incident Management
Categories in common
Features
Total
22
96
55
features in common
22
features in common
Vivantio's unique features
Request Assignment
Client Portal
Scheduled / Automated Reports
Event Triggered Actions
ClickDesk's unique features
Status Tracking
Prioritization
Summary Reports
Access Controls/Permissions
Categories in common
Features
Total
28
89
55
features in common
28
features in common
Kayako's unique features
WYSIWYG Editor
Communication Management
Configuration Management
Availability Management
ClickDesk's unique features
Remote Access/Control
Archiving & Retention
Chat Transcript
Two-Way Audio & Video
Categories in common
Features
Total
31
89
55
features in common
31
features in common
Wix Answers' unique features
Canned Responses
Cataloging/Categorization
Call Center Management
Multi-Channel Communication
ClickDesk's unique features
Remote Access/Control
Activity Tracking
Computer Telephony Integration
Visitor Tracking
Categories in common
Features
Total
29
84
55
features in common
29
features in common
Bold360's unique features
Configurable Workflow
Content Management
Canned Responses
Real Time Monitoring
ClickDesk's unique features
Real Time Reporting
Activity Tracking
Customizable Forms
Tagging
Categories in common
Features
Total
36
358
55
features in common
36
features in common
Bitrix24's unique features
Multi-Currency
Online Forms
Lead Segmentation
File Management
ClickDesk's unique features
Archiving & Retention
Customer Experience Management
Purchasing & Receiving
Summary Reports
Categories in common
Features
Total
22
97
55
features in common
22
features in common
elevio's unique features
Service Level Agreement (SLA) Management
Cataloging/Categorization
Survey/Poll Management
Workflow Management
ClickDesk's unique features
Summary Reports
Project Management
Support Ticket Tracking
Archiving & Retention
Categories in common
Features
Total
16
82
55
features in common
16
features in common
Nextiva's unique features
Virtual Call Center
Hotkeys
Voicemail Transcription
Call Routing
ClickDesk's unique features
Search/Filter
Activity Tracking
Visitor Tracking
Geographic Maps
Categories in common
Categories in common
Categories in common
Categories in common
Features
Total
28
84
55
features in common
28
features in common
Dixa's unique features
Caller ID
Contact Database
Call Monitoring
Real Time Monitoring
ClickDesk's unique features
Role-Based Permissions
Activity Tracking
Customer Experience Management
Tagging
Categories in common
Categories in common
Features
Total
22
95
55
features in common
22
features in common
Avochato's unique features
SMS Marketing Managment
Chatbot
Supplier Management
Mass Texting
ClickDesk's unique features
Summary Reports
Performance Metrics
Support Ticket Tracking
Access Controls/Permissions
Categories in common
Features
Total
27
203
55
features in common
27
features in common
EngageBay's unique features
Online Booking
Batch Processing
User Interaction Tracking
Prospecting Tools
ClickDesk's unique features
Widgets
Remote Access/Control
Archiving & Retention
Chat Transcript
Categories in common
Features
Total
26
67
55
features in common
26
features in common
Gorgias' unique features
Social Media Monitoring
Customer Complaint Tracking
Customer History
Case Management
ClickDesk's unique features
Visitor Tracking
Real Time Reporting
Widgets
Access Controls/Permissions
Categories in common
Features
Total
25
120
55
features in common
25
features in common
Front's unique features
On-Demand Communications
Brainstorming
Service Level Agreement (SLA) Management
Quality Assurance
ClickDesk's unique features
Two-Way Audio & Video
Real Time Data
Visitor Tracking
Access Controls/Permissions
Categories in common
Categories in common