ClickDesk Alternatives, Competitors & Similar Software

Service-first CRM company that builds support & sales tools

Pricing

Starting from

$5/month

Value for money

4.1

0.5

3.6

What users say about Zendesk's value for money

Read all reviews

Ended up not choosing Zendesk, because it was too expensive, but I would still recommend it, considering that it can be an investment to achieve a better customer experience.

TA

Tommaso A.

For the time it saves and the reliability of the service, this software becomes well worth the money spent.

Alex T.

Features

Total

25

98

44

features in common

25

features in common

Zendesk's unique features

Reporting & Statistics
Web Forms
Event Triggered Actions
Predictive Analytics

ClickDesk's unique features

Chat Transcript
File Transfer
Role-Based Permissions
Status Reporting

Categories in common

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HelpOnClick

4.6

(10)

Live Chat Software and Virtual agent for SMBs

Features

Total

11

22

44

features in common

11

features in common

HelpOnClick's unique features

Customer History
History Tracking
Request Routing
Engagement Analytics

ClickDesk's unique features

Tagging
Real Time Reporting
Third Party Integration
Activity Tracking

Categories in common

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LiveHelpNow

4.6

(70)

Help desk and live chat solution for customer service

Pricing

Starting from

$21/month

Value for money

4.7

1.1

3.6

What users say about LiveHelpNow's value for money

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Very happy with this and would recommend others to consider it if they need a good chat program at a reasonable price.

JT

JASON T.

Wow easy to use and great support. Our costumers are very happy about the service.

RP

Roger P.

Features

Total

23

71

44

features in common

23

features in common

LiveHelpNow's unique features

Customer Service Analytics
Callback Scheduling
Ratings & Reviews
Engagement Analytics

ClickDesk's unique features

Two-Way Audio & Video
Activity Tracking
Computer Telephony Integration
Real Time Data

Categories in common

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User.com

4.7

(29)

The engine of growth. An all in one solution for user data.

Pricing

Starting from

$49/month

Value for money

4.6

1.0

3.6

What users say about User.com's value for money

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I was surprised about how well it worked and what's more important, they offered a great price.

ER

Evelyn R.

All the features you need for a friendly price for a startup.

GH

Gerald H.

Features

Total

21

99

44

features in common

21

features in common

User.com's unique features

Website Integration
Pipeline Reports
Transaction History
Drag & Drop Interface

ClickDesk's unique features

Surveys & Feedback
Archiving & Retention
Computer Telephony Integration
Prioritizing

Categories in common

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LiveChat

4.6

(1,093)

Premium Customer Service Software for Live Chat & Help Desk

Pricing

Starting from

$16/month

Value for money

4.5

0.9

3.6

What users say about LiveChat's value for money

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I am user of LiveChat for 3-4 years and i love this chat tool over all others. It has great features, very intuitive and user friendly interface, and above all great pricing structure.

VK

Varinder K.

Our sales conversion rate had skyrocketed on our website and we couldn’t be happier. The price is just amazing for the benefits offered by the LiveChat.

SA

Sardor A.

Features

Total

22

66

44

features in common

22

features in common

LiveChat's unique features

CRM Integration
Authentication
Single Sign On
Data Visualization

ClickDesk's unique features

Status Reporting
Activity Tracking
Custom Forms
Prioritizing

Categories in common

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HappyFox

4.6

(82)

Helpdesk, customer support software

Pricing

Starting from

$29/month

Value for money

4.5

0.9

3.6

What users say about HappyFox's value for money

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Outstanding Help desk software at an attractive price.

JB

Julian B.

HappyFox offers a great service for its price.

AR

Anonymous Reviewer

Features

Total

21

50

44

features in common

21

features in common

HappyFox's unique features

Customer Database
Categorization
Call Monitoring
Email Notifications

ClickDesk's unique features

Social Media Integration
Archiving & Retention
Computer Telephony Integration
Video Conferencing

Categories in common

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Freshdesk

4.5

(2,223)

Online helpdesk system and customer service software

Pricing

Starting from

$19/month

Value for money

4.4

0.8

3.6

What users say about Freshdesk's value for money

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After searching for a while, I found Freshdesk, which was by far the best option with the best price. It's automated response system was one of my favorite features.

BM

Brian M.

Impressive, robust, reliable and very economical customer care managements software.

FG

Frederick G.

Features

Total

24

76

44

features in common

24

features in common

Freshdesk's unique features

CRM Integration
Reminders
Reporting & Statistics
Customizable Branding

ClickDesk's unique features

Visitor Tracking
Chat Transcript
File Transfer
Real Time Data

Categories in common

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REVE Chat

4.4

(14)

Multi Channel Live Chat Software for Website Engagement

Features

Total

13

39

44

features in common

13

features in common

REVE Chat's unique features

Application Integration
Reporting & Statistics
Feedback Collection
Knowledge Base Management

ClickDesk's unique features

Summary Reports
Permission Management
Support Ticket Tracking
Activity Tracking

Categories in common

Live Chat

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Acobot

4.9

(30)

Self-learning conversational AI for lead nurture on websites

Pricing

Starting from

$29/month

Value for money

4.9

1.3

3.6

What users say about Acobot's value for money

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Acobot is a great four-in-one deal: It engages users, clarifies their queries, decreases support costs, and increases conversion rates.

RS

Rakesh S.

Within the first day I saw it helping my customers, closing sales, and capturing email addresses. BY the end of the first month, I saw a 30% increase in revenue.

LS

Lon S.

Features

Total

3

11

44

features in common

3

features in common

Acobot's unique features

Lead Nurturing
Self-Learning
Lead Generation
Email Notifications

ClickDesk's unique features

Real Time Reporting
Activity Tracking
Tagging
File Transfer

Categories in common

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Help Scout

4.7

(163)

Web-based help desk designed for better customer experience

Pricing

Starting from

$10/month

Value for money

4.6

1.0

3.6

What users say about Help Scout's value for money

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It was a great experience, definitely worth the investment since it allowed us to measure and create KPIs for the satisfaction of our internal service.

AR

Anonymous Reviewer

A fantastic, low cost chat tool, with email connection AND ability to provide support documentation.

DD

Daniel D.

Features

Total

20

62

44

features in common

20

features in common

Help Scout's unique features

Customer History
Desktop Notifications
Collaborative Workspace
Trend Analysis

ClickDesk's unique features

Status Reporting
Activity Tracking
Computer Telephony Integration
Widgets

Categories in common

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TeamSupport

4.5

(785)

B2B Customer Support Software

Pricing

Starting from

$50/month

Value for money

4.4

0.8

3.6

What users say about TeamSupport's value for money

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Allows me to answer email, chat with colleagues and open many tickets simultaneously. Best investment to for a company to make their employees job easy like a Sunday morning.

AR

Anonymous Reviewer

The software basically helps you in all the areas related to support tickets. I found the product was worth the investment.

AR

Anonymous Reviewer

Features

Total

30

120

44

features in common

30

features in common

TeamSupport's unique features

Product Catalog
Business Intelligence
SLA Management
Production Tracking

ClickDesk's unique features

Status Reporting
File Transfer
Summary Reports
Archiving & Retention

Categories in common

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eSpace Contact Center

(0)

Multi-channel communications and telephony platform

Features

Total

5

26

44

features in common

5

features in common

eSpace Contact Center's unique features

Lead Scoring
Contact Database
Call Routing
Reporting & Statistics

ClickDesk's unique features

Real Time Reporting
Activity Tracking
Two-Way Audio & Video
Employee Management

Categories in common

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VeriShow

5.0

(5)

Video Chat, Cobrowsing, Screen sharing, Certified signature

Features

Total

2

4

44

features in common

2

features in common

VeriShow's unique features

CRM Integration
Labeling

ClickDesk's unique features

Real Time Reporting
Activity Tracking
Tagging
File Transfer

Categories in common

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SnapEngage

4.6

(108)

Live Chat Software for Sales and Support Teams

Pricing

Starting from

$16/month

Value for money

4.5

0.9

3.6

What users say about SnapEngage's value for money

Read all reviews

We have a small team here, and we really didn't need a huge amount of features. We wanted something simple and cost effective an Snap engage has been the PERFECT solution.

kd

kaylee d.

As a marketing agency we get to use the service for our own business and resell to clients. The flexibility of features and price plans is great.

AC

Alex C.

Features

Total

4

14

44

features in common

4

features in common

SnapEngage's unique features

Reporting & Statistics
Monitoring
Single Sign On
SSL Security

ClickDesk's unique features

Role-Based Permissions
Activity Tracking
Support Ticket Management
Geographic Maps

Categories in common

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Parature

3.6

(11)

Customer service software from Microsoft

Pricing

Value for money

3.5

0.1

3.6

What users say about Parature's value for money

Read all reviews

This product was designed to provide a high ROI and it will reduced support costs as we have seen.

TK

Tim K.

An inexpensive solution that doesn't do what you need is of limited value.

RW

Rusty W.

Features

Total

4

18

44

features in common

4

features in common

Parature's unique features

Self Service Portal
Survey Management
Feedback Collection
Customer History

ClickDesk's unique features

Real Time Reporting
Activity Tracking
Support Ticket Management
Employee Management

Categories in common

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Olark

4.6

(454)

Happier customers live chat with Olark

Pricing

Starting from

$17/month

Value for money

4.4

0.8

3.6

What users say about Olark's value for money

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I have a small team and the relation ease of use, quality and price is high.

Salvador A.

Pricing is very simple.connection of this software available for free and for the money. It is having live chat, live chat automation.

SB

Sumanthan B.

Features

Total

2

44

features in common

2

features in common

Olark's unique features

No unique features

ClickDesk's unique features

Real Time Reporting
Activity Tracking
Tagging
File Transfer

Categories in common

Live Chat

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Neudesic Pulse

(0)

Connect employees to business processes

Features

Total

2

3

44

features in common

2

features in common

Neudesic Pulse's unique feature

Projections

ClickDesk's unique features

Real Time Reporting
Activity Tracking
Tagging
File Transfer

Categories in common

Communication

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IBM Connections

4.6

(11)

Enterprise knowledge sharing platform

Pricing

Starting from

$6/month

Value for money

4.3

0.7

3.6

What users say about IBM Connections' value for money

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I like also to reccomend a good adoption plan to engage and teach the users in right way so you will have the ROI of the investment for sure.

MB

Matteo B.

I suggest to plan and invest in adoption to engage users in right wayy.

MB

Matteo B.

Features

Total

13

32

44

features in common

13

features in common

IBM Connections' unique features

Assignment Management
Project Management
Single Sign On
SSL Security

ClickDesk's unique features

Third Party Integration
Real Time Reporting
Support Ticket Management
Activity Tracking

Categories in common

Communication

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Bitrix24

4.0

(438)

100% free CRM, collaboration and communication tool suite

Pricing

Starting from

$24/month

Value for money

4.2

0.6

3.6

What users say about Bitrix24's value for money

Read all reviews

It has great value for money and pricing is unbeatable as compared to other software solutions in the market for same purpose. Brilliant within the company social feature.

Irfan A.

They are responsive in their support. I enjoy how the various functions are available to low-price users.

AW

Anna W.

Features

Total

18

90

44

features in common

18

features in common

Bitrix24's unique features

Status Tracking
Calendar Sync with Google
Task Management
HR Management

ClickDesk's unique features

Receiving
Archiving & Retention
Customer Experience Management
Surveys & Feedback

Categories in common

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elevio

4.7

(26)

Self-service support & customer education platform

Pricing

Starting from

$79/month

Value for money

4.7

1.1

3.6

What users say about elevio's value for money

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I personally benefit from it because it saves me so much time and money not thinking about having to code our own one.

SC

Sam C.

Easy to implement and saves so much time and money on coding this functionality.

SC

Sam C.

Features

Total

10

48

44

features in common

10

features in common

elevio's unique features

Employee Onboarding
Event Tracking
Authentication
HIPAA Compliance

ClickDesk's unique features

Social Media Integration
Archiving & Retention
Contact History
Real Time Data

Categories in common

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LiveAgent

4.7

(978)

Great customer service starts with better help desk software

Pricing

Starting from

$15/month

Value for money

4.7

1.1

3.6

What users say about LiveAgent's value for money

Read all reviews

Overall one of the best help desk solutions we have tried. We are very happy with the pricing and support on our end.

Dave L.

I like their complete package, its really beneficial for small to mid sized organizations, the features are premium and theres definately value for money. I would recommend LiveAgent.

AR

Anonymous Reviewer

Features

Total

31

119

44

features in common

31

features in common

LiveAgent's unique features

Multi-Channel Management
Automatic Call Distribution
SSL Security
Multi-Department / Project

ClickDesk's unique features

Status Reporting
File Transfer
Visitor Tracking
Chat Transcript

Categories in common

compare

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Bold360

4.4

(26)

AI-powered customer engagement platform

Pricing

Value for money

4.6

1.0

3.6

What users say about Bold360's value for money

Read all reviews

In fact Bold Chat is a premier chat software at a very competitive price. While other companies offer you static system, Bold Chat offers something that goes above and beyond.

AR

Anonymous Reviewer

Overall Bold360 is does what it advertises, allows that connection with customers at reasonable price and with minimal overhead or hassle.

JR

Josh R.

Features

Total

20

59

44

features in common

20

features in common

Bold360's unique features

Customer Segmentation
Email Templates
Automated Scheduling
Video Streaming

ClickDesk's unique features

Receiving
Activity Tracking
Custom Forms
Widgets

Categories in common

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Nextiva

4.3

(172)

Simplifying Business Communication

Pricing

Starting from

$18.95/month

Value for money

4.1

0.5

3.6

What users say about Nextiva's value for money

Read all reviews

Was better than Intulse, the previous provider i was with, but still glitchy and more overpriced than the better software, Dialpad, which i'm happily using currently.

AR

Anonymous Reviewer

They had good value, money back guarantee and a trial period.

KP

Kat P.

Features

Total

6

26

44

features in common

6

features in common

Nextiva's unique features

Escalation Management
Conferencing
Call Center Management
Secure Data Storage

ClickDesk's unique features

Social Media Integration
Activity Tracking
Visitor Tracking
File Transfer

Categories in common

compare

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HelpDesk

4.7

(17)

Ticketing software for effortless customer support

Features

Total

16

43

44

features in common

16

features in common

HelpDesk's unique features

Ratings & Reviews
Email Notifications
Feedback Collection
Customer Database

ClickDesk's unique features

Widgets
Real Time Reporting
Archiving & Retention
Custom Forms

Categories in common

compare

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Capacity

4.5

(11)

Artificial Intelligence-based knowledge management solution

Features

Total

6

24

44

features in common

6

features in common

Capacity's unique features

Member Account Access
Data Storage Management
Alerts / Escalation
Secure Data Storage

ClickDesk's unique features

Receiving
Activity Tracking
Visitor Tracking
Employee Management

Categories in common

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Call Center Studio

4.5

(36)

Cloud-based call center management software

Pricing

Value for money

4.7

1.1

3.6

What users say about Call Center Studio's value for money

Read all reviews

Easy to deploy with zero hardware cost. All of the system operates on Google Cloud Platform which offer great uptime.

SO

Saran O.

Value for money is good. It is easy however somebody needs to teach you first.

Gülsen G.

Features

Total

9

39

44

features in common

9

features in common

Call Center Studio's unique features

Voice Mail
Call Monitoring
Performance Metrics
Customizable Branding

ClickDesk's unique features

Status Reporting
Activity Tracking
Geolocation
Instant Messaging

Categories in common

compare

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HubSpot Service Hub

4.4

(110)

Cloud-based customer service solution for firms of all sizes

Pricing

Starting from

$0/month

Value for money

4.2

0.6

3.6

What users say about HubSpot Service Hub's value for money

Read all reviews

Great value for the money. You will be able to integrate marketing, customer service, sales and have them communicate across all teams seamlessly.

Patrick M.

They provide all the assistance you need, so as long as you're willing to investigate and ask for help, this is a really nice product.

EB

Emma B.

Features

Total

9

34

44

features in common

9

features in common

HubSpot Service Hub's unique features

Categorization
Automated Scheduling
Feedback Management
Meeting Management

ClickDesk's unique features

Search Functionality
Activity Tracking
Geographic Maps
Help Desk Management

Categories in common

compare

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ngDesk

4.5

(11)

Ticket management for customer service and support teams

Features

Total

11

31

44

features in common

11

features in common

ngDesk's unique features

Auto-Responders
Multiple User Accounts
Secure Data Storage
Engagement Analytics

ClickDesk's unique features

Status Reporting
Performance Reports
Summary Reports
Activity Tracking

Categories in common

compare

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Gorgias

4.6

(19)

Help desk and customer service solution

Features

Total

14

36

44

features in common

14

features in common

Gorgias' unique features

Analytics
Subscription Management
Customizable Branding
History Tracking

ClickDesk's unique features

Two-Way Audio & Video
Real Time Data
Visitor Tracking
Activity Tracking

Categories in common

compare

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Avochato

4.7

(127)

SMS texting and live chat for sales, support & ops teams

Pricing

Starting from

$99/month

Value for money

4.6

1.0

3.6

What users say about Avochato's value for money

Read all reviews

Again, powerful, cost effective, and the Avochato support is amazing. This is the new way of connecting with my past clients.

Chris S.

The product is very powerful and great value for the price. The customer service is some of the best I’ve ever dealt with.

AC

Alex C.

Features

Total

7

17

44

features in common

7

features in common

Avochato's unique features

SMS Integration
Contact Database
SMS Marketing Managment
Voice Mail

ClickDesk's unique features

Social Media Integration
Activity Tracking
Widgets
Filtered Views

Categories in common

compare

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Kayako

4.0

(154)

Unified customer service platform

Pricing

Starting from

$15/month

Value for money

3.9

0.3

3.6

What users say about Kayako's value for money

Read all reviews

Control of the conversations with my costumers, insights of what they need (What kind of doubts they have), a nice support that helps me with the configuration, a beautiful landpage for my articles.

Mirele K.

The utter lack of respect I was given as a long time customer was frustrating. I asked to get out of contract in the middle of a year long term for a partial refund.

AR

Anonymous Reviewer

Features