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ClickDesk

3.7
(18)

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Integrations

ClickDesk Alternatives

How do ClickDesk alternatives compare?

User.com and Zendesk stand out as its top competitors based on similarity, popularity and user reviews. When comparing ClickDesk to its top 100 alternatives, ConnectWise Control has the highest rating, with Freshdesk as the runner-up, and ClickDesk ranking 89th place. Zendesk has the most reviews with a total of 2,549, while ClickDesk has 18. Users say ConnectWise Control tops the list for value for money followed by Freshdesk, while ClickDesk comes in 87th. Users also say Freshdesk and ConnectWise Control are the easiest to use, while ClickDesk takes 87th place.

How do I choose the best ClickDesk alternative?

Browse our list of competitors to find the tool that's right for your team and workflow. Filter apps by features, pricing, ratings, integrations, devices and more. Read verified reviews and discover what other people in your industry are using. Compare apps side by side to find the best match for your business.

What are the top 5 alternatives to ClickDesk?

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Features

Pricing model

Devices supported

User rating

Organization types

Geographies served

Integrated with

Industry

Company size

Top 100 alternatives

User.com

4.6
(30)

The engine of growth. An all in one solution for user data.

visit websiteCompare

Pricing

Starting from

$49/month

Value for money

4.6

1.0

3.6

What users say about User.com's value for money

Read all reviews

I was surprised about how well it worked and what's more important, they offered a great price.

ER

Evelyn R.

All the features you need for a friendly price for a startup.

GH

Gerald H.

Total

39

210

55

features in common

39

features in common

User.com's unique features

  • Outbound Call Center

  • Automated Routing

  • Website Visitor Tracking

  • Real Time Notifications

ClickDesk's unique features

  • Status Tracking

  • Geographic Maps

  • Support Ticket Tracking

  • Call Reporting

Zendesk

4.4
(2,549)

Service-first CRM company that builds support & sales tools

visit websiteCompare

Pricing

Starting from

$19/month

Value for money

4.1

0.5

3.6

What users say about Zendesk's value for money

Read all reviews

For the time it saves and the reliability of the service, this software becomes well worth the money spent.

Alex T.

Ended up not choosing Zendesk, because it was too expensive, but I would still recommend it, considering that it can be an investment to achieve a better customer experience.

TA

Tommaso A.

Total

41

198

55

features in common

41

features in common

Zendesk's unique features

  • Queue Management

  • Automated Routing

  • Rules-Based Workflow

  • Issue Auditing

ClickDesk's unique features

  • Summary Reports

  • Geographic Maps

  • Two-Way Audio & Video

  • Chat Transcript

LiveChat

4.6
(1,105)

Premium Customer Service Software for Live Chat & Help Desk

visit websiteCompare

Pricing

Starting from

$16/month

Value for money

4.5

0.9

3.6

What users say about LiveChat's value for money

Read all reviews

I am user of LiveChat for 3-4 years and i love this chat tool over all others. It has great features, very intuitive and user friendly interface, and above all great pricing structure.

VK

Varinder K.

Our sales conversion rate had skyrocketed on our website and we couldn’t be happier. The price is just amazing for the benefits offered by the LiveChat.

SA

Sardor A.

Total

32

94

55

features in common

32

features in common

LiveChat's unique features

  • CRM

  • Call Center Management

  • Multi-Channel Communication

  • Customer Service Analytics

ClickDesk's unique features

  • Status Tracking

  • Activity Tracking

  • Customizable Forms

  • Project Management

Freshdesk

4.5
(2,239)

Online helpdesk system and customer service software

visit websiteCompare

Pricing

Starting from

$19/month

Value for money

4.4

0.8

3.6

What users say about Freshdesk's value for money

Read all reviews

After searching for a while, I found Freshdesk, which was by far the best option with the best price. It's automated response system was one of my favorite features.

BM

Brian M.

Impressive, robust, reliable and very economical customer care managements software.

FG

Frederick G.

Total

35

126

55

features in common

35

features in common

Freshdesk's unique features

  • Self Service Portal

  • Online Forums

  • Routing

  • Email Templates

ClickDesk's unique features

  • Visitor Tracking

  • Auto-Responders

  • Computer Telephony Integration

  • Real-time Consumer-facing Chat

LiveHelpNow

4.6
(70)

Help desk and live chat solution for customer service

visit websiteCompare

Pricing

Starting from

$21/month

Value for money

4.7

1.1

3.6

What users say about LiveHelpNow's value for money

Read all reviews

Very happy with this and would recommend others to consider it if they need a good chat program at a reasonable price.

JT

JASON T.

Wow easy to use and great support. Our costumers are very happy about the service.

RP

Roger P.

Total

38

97

55

features in common

38

features in common

LiveHelpNow's unique features

  • Customer Database

  • Customizable Branding

  • Canned Responses

  • Productivity Analysis

ClickDesk's unique features

  • Activity Tracking

  • Collaboration Tools

  • Geolocation

  • Two-Way Audio & Video

HelpOnClick

4.6
(10)

Live Chat Software and Virtual agent for SMBs

visit websiteCompare

Features

Total

23

46

55

features in common

23

features in common

HelpOnClick's unique features

  • Canned Responses

  • Web Traffic Reporting

  • Offline Form

  • Request Assignment

ClickDesk's unique features

  • Support Ticket Management

  • Real Time Reporting

  • Two-Way Audio & Video

  • Access Controls/Permissions

Help Scout

4.7
(165)

Web-based help desk designed for better customer experience

visit websiteCompare

Pricing

Starting from

$10/month

Value for money

4.6

1.0

3.6

What users say about Help Scout's value for money

Read all reviews

It was a great experience, definitely worth the investment since it allowed us to measure and create KPIs for the satisfaction of our internal service.

AR

Anonymous Reviewer

A fantastic, low cost chat tool, with email connection AND ability to provide support documentation.

DD

Daniel D.

Total

29

86

55

features in common

29

features in common

Help Scout's unique features

  • CRM

  • Customer Database

  • Canned Responses

  • Queue Management

ClickDesk's unique features

  • Remote Access/Control

  • Activity Tracking

  • Chat Transcript

  • Two-Way Audio & Video

HappyFox Help Desk

4.6
(83)

Helpdesk, customer support software

visit websiteCompare

Pricing

Starting from

$29/month

Value for money

4.5

0.9

3.6

What users say about HappyFox Help Desk's value for money

Read all reviews

Outstanding Help desk software at an attractive price.

JB

Julian B.

HappyFox offers a great service for its price.

AR

Anonymous Reviewer

Total

30

91

55

features in common

30

features in common

HappyFox Help Desk's unique features

  • Cataloging/Categorization

  • Complaint Management

  • Call Monitoring

  • Issue Scheduling

ClickDesk's unique features

  • Real Time Data

  • Archiving & Retention

  • Chat/Messaging

  • Two-Way Audio & Video

REVE Chat

4.4
(14)

Multi Channel Live Chat Software for Website Engagement

visit websiteCompare

Features

Total

17

46

55

features in common

17

features in common

REVE Chat's unique features

  • Event Triggered Actions

  • Canned Responses

  • Automated Scheduling

  • Offline Access

ClickDesk's unique features

  • Real Time Data

  • Access Controls/Permissions

  • Widgets

  • Data Import/Export

Acobot

4.9
(30)

Self-learning conversational AI for lead nurture on websites

learn moreCompare

Pricing

Starting from

$29/month

Value for money

4.9

1.3

3.6

What users say about Acobot's value for money

Read all reviews

Acobot is a great four-in-one deal: It engages users, clarifies their queries, decreases support costs, and increases conversion rates.

RS

Rakesh S.

Within the first day I saw it helping my customers, closing sales, and capturing email addresses. BY the end of the first month, I saw a 30% increase in revenue.

LS

Lon S.

Total

8

57

55

features in common

8

features in common

Acobot's unique features

  • Feedback Management

  • Conversion Rate Optimization

  • Self-Learning

  • Inventory Management

ClickDesk's unique features

  • Proactive Chat

  • Access Controls/Permissions

  • Search/Filter

  • Customizable Templates

TeamSupport

4.5
(791)

B2B Customer Support Software

learn moreCompare

Pricing

Starting from

$50/month

Value for money

4.4

0.8

3.6

What users say about TeamSupport's value for money

Read all reviews

Allows me to answer email, chat with colleagues and open many tickets simultaneously. Best investment to for a company to make their employees job easy like a Sunday morning.

AR

Anonymous Reviewer

The software basically helps you in all the areas related to support tickets. I found the product was worth the investment.

AR

Anonymous Reviewer

Total

36

143

55

features in common

36

features in common

TeamSupport's unique features

  • Monitoring

  • Asset Tracking

  • Customer Service Analytics

  • Queue Management

ClickDesk's unique features

  • Archiving & Retention

  • Employee Management

  • Real-time Consumer-facing Chat

  • Social Media Integration

SnapEngage

4.6
(108)

Live Chat Software for Sales and Support Teams

learn moreCompare

Pricing

Starting from

$16/month

Value for money

4.5

0.9

3.6

What users say about SnapEngage's value for money

Read all reviews

We have a small team here, and we really didn't need a huge amount of features. We wanted something simple and cost effective an Snap engage has been the PERFECT solution.

kd

kaylee d.

As a marketing agency we get to use the service for our own business and resell to clients. The flexibility of features and price plans is great.

AC

Alex C.

Total

13

29

55

features in common

13

features in common

SnapEngage's unique features

  • SMS Messaging

  • SSL Security

  • Offline Form

  • Customizable Branding

ClickDesk's unique features

  • Purchasing & Receiving

  • Access Controls/Permissions

  • Tagging

  • Employee Management

VeriShow

5.0
(5)

Video Chat, Cobrowsing, Screen sharing, Certified signature

learn moreCompare

Features

Total

6

24

55

features in common

6

features in common

VeriShow's unique features

  • Lead Management

  • CRM

  • Contact Management

  • Training Management

ClickDesk's unique features

  • Proactive Chat

  • Access Controls/Permissions

  • Search/Filter

  • Email Management

Parature

3.6
(11)

Customer service software from Microsoft

learn moreCompare

Pricing

Value for money

3.5

0.1

3.6

What users say about Parature's value for money

Read all reviews

This product was designed to provide a high ROI and it will reduced support costs as we have seen.

TK

Tim K.

An inexpensive solution that doesn't do what you need is of limited value.

RW

Rusty W.

Total

5

18

55

features in common

5

features in common

Parature's unique features

  • Survey/Poll Management

  • Feedback Management

  • Customer History

  • Client Portal

ClickDesk's unique features

  • Performance Metrics

  • Access Controls/Permissions

  • Remote Access/Control

  • Customer Experience Management

Huawei eSpace Contact Center

(0)

Multi-channel communications and telephony platform

learn moreCompare

Features

Total

6

26

55

features in common

6

features in common

Huawei eSpace Contact Center's unique features

  • Lead Qualification

  • Contact Database

  • Call Routing

  • Video Call Recording

ClickDesk's unique features

  • Performance Metrics

  • Access Controls/Permissions

  • Remote Access/Control

  • Customer Experience Management

Olark

4.6
(455)

Happier customers live chat with Olark

learn moreCompare

Pricing

Starting from

$17/month

Value for money

4.4

0.8

3.6

What users say about Olark's value for money

Read all reviews

I have a small team and the relation ease of use, quality and price is high.

Salvador A.

Pricing is very simple.connection of this software available for free and for the money. It is having live chat, live chat automation.

SB

Sumanthan B.

Total

19

38

55

features in common

19

features in common

Olark's unique features

  • File Sharing

  • Customer History

  • Transcripts/Chat History

  • Canned Responses

ClickDesk's unique features

  • Social Media Integration

  • Access Controls/Permissions

  • Geolocation

  • Incident Management

UseResponse

4.7
(31)

All-in-one Customer Support and Feedback Suite

visit websiteCompare

Pricing

Starting from

$149/month

Value for money

4.9

1.3

3.6

What users say about UseResponse's value for money

Read all reviews

UseRepsonse offers similar features for a much better price. Migration, setup, and customization are simple and straightforward.

AR

Anonymous Reviewer

Compares to competing products at competitive price point.

AR

Anonymous Reviewer

Total

33

107

55

features in common

33

features in common

UseResponse's unique features

  • Real-time Updates

  • Polls/Voting

  • Email Templates

  • Planning Tools

ClickDesk's unique features

  • Transfers/Routing

  • Call Reporting

  • Customer Experience Management

  • Real-time Consumer-facing Chat

Genesys Cloud

4.1
(108)

Mobile optimized cloud call center with multichannel routing

visit websiteCompare

Pricing

Starting from

$75/month

Value for money

3.9

0.3

3.6

What users say about Genesys Cloud's value for money

Read all reviews

Overall experience has been great and support has been responsive. The only drawbacks are their lack additional reporting options and their price.

RB

Reynante B.

We have based our call centre around part time shifts due to the demand of our business. The pricing model will have to be reviewed for our operations as we continue to grow.

CT

Cory T.

Total

36

131

55

features in common

36

features in common

Genesys Cloud's unique features

  • Multi-Channel Management

  • Preview Dialer

  • Customer History

  • SMS Messaging

ClickDesk's unique features

  • Archiving & Retention

  • Customizable Templates

  • Summary Reports

  • Tagging

Vivantio

4.3
(164)

Flexible Software. Focused Service.

visit websiteCompare

Pricing

Starting from

$42/month

Value for money

4.2

0.6

3.6

What users say about Vivantio's value for money

Read all reviews

Overall I recommend Vivantio as a company and their ITSM suite of tools offer excellent value for money in my opinion.

JH

Jonathon H.

Good value for money ITSM Tool for ITIL based Service Desks.

JH

Jonathon H.

Total

22

96

55

features in common

22

features in common

Vivantio's unique features

  • Request Assignment

  • Client Portal

  • Scheduled / Automated Reports

  • Event Triggered Actions

ClickDesk's unique features

  • Status Tracking

  • Prioritization

  • Summary Reports

  • Access Controls/Permissions

Kayako

4.0
(158)

Unified customer service platform

visit websiteCompare

Pricing

Starting from

$15/month

Value for money

3.8

0.2

3.6

What users say about Kayako's value for money

Read all reviews

Control of the conversations with my costumers, insights of what they need (What kind of doubts they have), a nice support that helps me with the configuration, a beautiful landpage for my articles.

Mirele K.

The utter lack of respect I was given as a long time customer was frustrating. I asked to get out of contract in the middle of a year long term for a partial refund.

AR

Anonymous Reviewer

Total

28

89

55

features in common

28

features in common

Kayako's unique features

  • WYSIWYG Editor

  • Communication Management

  • Configuration Management

  • Availability Management

ClickDesk's unique features

  • Remote Access/Control

  • Archiving & Retention

  • Chat Transcript

  • Two-Way Audio & Video

Zoho Desk

4.5
(1,649)

Cloud-based help desk platform

visit websiteCompare

Pricing

Starting from

$14/month

Value for money

4.5

0.9

3.6

What users say about Zoho Desk's value for money

Read all reviews

Zoho Desk is a great help desk software - nice feature set at a good price.

Thiagarajan R.

Excellent value for money, great with customer support tracking, automation, control and KPIs and evaluation.

María Fernanda C.

Total

42

168

55

features in common

42

features in common

Zoho Desk's unique features

  • Recurring Issues

  • Text Editing

  • Idea Ranking

  • Call Center Management

ClickDesk's unique features

  • Two-Way Audio & Video

  • Geographic Maps

  • Visitor Tracking

  • Call Reporting

Wix Answers

4.6
(22)

The only platform with all support channels in one place.

visit websiteCompare

Pricing

Starting from

$24/month

Value for money

4.3

0.7

3.6

What users say about Wix Answers' value for money

Read all reviews

The price is also very good. We really recommend this service to all companies that want a very good help center with great reliability.

SC

Sébastien C.

Cost effective platform to interface with our customers and provide them support. Ticketing and knowledge base are key tools for LooUQ to service our customers.

Greg T.

Total

31

89

55

features in common

31

features in common

Wix Answers' unique features

  • Canned Responses

  • Cataloging/Categorization

  • Call Center Management

  • Multi-Channel Communication

ClickDesk's unique features

  • Remote Access/Control

  • Activity Tracking

  • Computer Telephony Integration

  • Visitor Tracking

Bold360

4.4
(26)

AI-powered customer engagement platform

visit websiteCompare

Pricing

Value for money

4.6

1.0

3.6

What users say about Bold360's value for money

Read all reviews

In fact Bold Chat is a premier chat software at a very competitive price. While other companies offer you static system, Bold Chat offers something that goes above and beyond.

AR

Anonymous Reviewer

Overall Bold360 is does what it advertises, allows that connection with customers at reasonable price and with minimal overhead or hassle.

JR

Josh R.

Total

29

84

55

features in common

29

features in common

Bold360's unique features

  • Configurable Workflow

  • Content Management

  • Canned Responses

  • Real Time Monitoring

ClickDesk's unique features

  • Real Time Reporting

  • Activity Tracking

  • Customizable Forms

  • Tagging

Bitrix24

4.0
(458)

100% free CRM, collaboration and communication tool suite

visit websiteCompare

Pricing

Starting from

$24/month

Value for money

4.2

0.6

3.6

What users say about Bitrix24's value for money

Read all reviews

It has great value for money and pricing is unbeatable as compared to other software solutions in the market for same purpose. Brilliant within the company social feature.

IA

Irfan A.

They are responsive in their support. I enjoy how the various functions are available to low-price users.

AW

Anna W.

Total

36

358

55

features in common

36

features in common

Bitrix24's unique features

  • Multi-Currency

  • Online Forms

  • Lead Segmentation

  • File Management

ClickDesk's unique features

  • Archiving & Retention

  • Customer Experience Management

  • Purchasing & Receiving

  • Summary Reports

elevio

4.6
(27)

Self-service support & customer education platform

visit websiteCompare

Pricing

Starting from

$79/month

Value for money

4.6

1.0

3.6

What users say about elevio's value for money

Read all reviews

I personally benefit from it because it saves me so much time and money not thinking about having to code our own one.

SC

Sam C.

Easy to implement and saves so much time and money on coding this functionality.

SC

Sam C.

Total

22

97

55

features in common

22

features in common

elevio's unique features

  • Service Level Agreement (SLA) Management

  • Cataloging/Categorization

  • Survey/Poll Management

  • Workflow Management

ClickDesk's unique features

  • Summary Reports

  • Project Management

  • Support Ticket Tracking

  • Archiving & Retention

LiveAgent

4.7
(1,001)

Great customer service starts with better help desk software

visit websiteCompare

Pricing

Starting from

$15/month

Value for money

4.7

1.1

3.6

What users say about LiveAgent's value for money

Read all reviews

Overall one of the best help desk solutions we have tried. We are very happy with the pricing and support on our end.

Dave L.

I like their complete package, its really beneficial for small to mid sized organizations, the features are premium and theres definately value for money. I would recommend LiveAgent.

AR

Anonymous Reviewer

Total

44

185

55

features in common

44

features in common

LiveAgent's unique features

  • Automatic Call Distribution

  • Transcripts/Chat History

  • Issue Tracking

  • Online Forums

ClickDesk's unique features

  • Geographic Maps

  • Chat Transcript

  • Geolocation

  • Project Management

Nextiva

4.2
(177)

Simplifying Business Communication

visit websiteCompare

Pricing

Starting from

$18.95/month

Value for money

4.0

0.4

3.6

What users say about Nextiva's value for money

Read all reviews

Overall this product is well worth the money, especially if everyone in the office is working remotely, its easy very user friendly, and customer service has been helpful when needed.

HD

Heather D.

Was better than Intulse, the previous provider i was with, but still glitchy and more overpriced than the better software, Dialpad, which i'm happily using currently.

AR

Anonymous Reviewer

Total

16

82

55

features in common

16

features in common

Nextiva's unique features

  • Virtual Call Center

  • Hotkeys

  • Voicemail Transcription

  • Call Routing

ClickDesk's unique features

  • Search/Filter

  • Activity Tracking

  • Visitor Tracking

  • Geographic Maps

HappyFox Chat

4.5
(17)

Premium live chat software

visit websiteCompare

Pricing

Starting from

$29.99/month

Value for money

4.5

0.9

3.6

What users say about HappyFox Chat's value for money

Read all reviews

For the price it is a pretty good app but if they can improve the design and add more features would be okay to even sell for a better higher price.

Yashasvi A.

We switched from another chat function platform because they charged for each additional agent. We have saved a lot of money in the long run and we're so glad to have made the move.

NC

Nicola C.

Total

10

19

55

features in common

10

features in common

HappyFox Chat's unique features

  • Transcripts/Chat History

  • Feedback Management

  • Website Integration

  • Customizable Branding

ClickDesk's unique features

  • Project Management

  • Access Controls/Permissions

  • Summary Reports

  • Data Import/Export

Yonyx

4.8
(105)

Decision tree driven Interactive guides for customer service

visit websiteCompare

Features

Total

10

40

55

features in common

10

features in common

Yonyx's unique features

  • HR Management

  • WYSIWYG Editor

  • Customer Service Analytics

  • Cataloging/Categorization

ClickDesk's unique features

  • Real-time Consumer-facing Chat

  • Activity Tracking

  • Support Ticket Tracking

  • File Transfer

FAQ Bot

4.6
(7)

Become FAQing amazing at customer service.

visit websiteCompare

Features

Total

24

65

55

features in common

24

features in common

FAQ Bot's unique features

  • Rules-Based Workflow

  • Customer History

  • Customer Service Analytics

  • Code-free Development

ClickDesk's unique features

  • Transfers/Routing

  • Purchasing & Receiving

  • Two-Way Audio & Video

  • Archiving & Retention

Call Center Studio

4.5
(36)

Cloud-based call center management software

visit websiteCompare

Pricing

Value for money

4.7

1.1

3.6

What users say about Call Center Studio's value for money

Read all reviews

Easy to deploy with zero hardware cost. All of the system operates on Google Cloud Platform which offer great uptime.

SO

Saran O.

Value for money is good. It is easy however somebody needs to teach you first.

Gülsen G.

Total

21

91

55

features in common

21

features in common

Call Center Studio's unique features

  • Telemarketing Management

  • Call Queues

  • Unified Communications

  • List Management

ClickDesk's unique features

  • Summary Reports

  • Activity Tracking

  • Chat/Messaging

  • Real Time Data

Heyday

4.5
(8)

Conversational AI platform for eCommerce & retailers

visit websiteCompare

Features

Total

23

109

55

features in common

23

features in common

Heyday's unique features

  • Performance Management

  • Code-free Development

  • Text Analysis

  • Pre-Configured Bot

ClickDesk's unique features

  • Support Ticket Tracking

  • Project Management

  • Tagging

  • Access Controls/Permissions

Dixa

4.3
(19)

Conversational Customer Service Software

visit websiteCompare

Pricing

Starting from

$99/month

Value for money

4.2

0.6

3.6

What users say about Dixa's value for money

Read all reviews

Excellent cloud solution for your callcenter with a reasonable cost.

Roberth C.

Currently, our team is more than satisfied with the outcomes that we got for that price.

ES

Elizabeth S.

Total

28

84

55

features in common

28

features in common

Dixa's unique features

  • Caller ID

  • Contact Database

  • Call Monitoring

  • Real Time Monitoring

ClickDesk's unique features

  • Role-Based Permissions

  • Activity Tracking

  • Customer Experience Management

  • Tagging

Salesforce Service Cloud

4.4
(509)

Customer Service & Field Service Management Solutions

visit websiteCompare

Pricing

Value for money

4.1

0.5

3.6

What users say about Salesforce Service Cloud's value for money

Read all reviews

Overall it does what it should and for the price it's great also.

AR

Anonymous Reviewer

It is a great product to use, I just wish it didn't cost so much per user.

AR

Anonymous Reviewer

Total

40

195

55

features in common

40

features in common

Salesforce Service Cloud's unique features

  • Problem Management

  • Automated Routing

  • Request Assignment

  • Guided Problem Solving

ClickDesk's unique features

  • Summary Reports

  • File Transfer

  • Tagging

  • Call Reporting

ngDesk

4.5
(11)

Ticket management for customer service and support teams

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Features

Total

22

48

55

features in common

22

features in common

ngDesk's unique features

  • Canned Responses

  • Service Level Agreement (SLA) Management

  • IT Asset Management

  • Multi-Channel Communication

ClickDesk's unique features

  • Role-Based Permissions

  • Multi-Language

  • Summary Reports

  • Access Controls/Permissions

Avochato

4.7
(129)

SMS texting and live chat for sales, support & ops teams

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Pricing

Value for money

4.6

1.0

3.6

What users say about Avochato's value for money

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Again, powerful, cost effective, and the Avochato support is amazing. This is the new way of connecting with my past clients.

Chris S.

The product is very powerful and great value for the price. The customer service is some of the best I’ve ever dealt with.

AC

Alex C.

Total

22

95

55

features in common

22

features in common

Avochato's unique features

  • SMS Marketing Managment

  • Chatbot

  • Supplier Management

  • Mass Texting

ClickDesk's unique features

  • Summary Reports

  • Performance Metrics

  • Support Ticket Tracking

  • Access Controls/Permissions

EngageBay

4.6
(68)

Integrated sales & marketing software for growing teams

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Pricing

Starting from

$9.99/month

Value for money

4.8

1.2

3.6

What users say about EngageBay's value for money

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A great automation tool with a competitive price.

Jan Patrick T.

Best on the market - and certainly at this price.

SM

Sian M.

Total

27

203

55

features in common

27

features in common

EngageBay's unique features

  • Online Booking

  • Batch Processing

  • User Interaction Tracking

  • Prospecting Tools

ClickDesk's unique features

  • Widgets

  • Remote Access/Control

  • Archiving & Retention

  • Chat Transcript

Gorgias

4.7
(72)

Help desk and customer service solution

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Pricing

Starting from

$60/month

Value for money

4.5

0.9

3.6

What users say about Gorgias' value for money

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Pricing structure makes a ton of sense and is by ticket, not by seat, which for a small company where we all need transparency into what's going on in the service side of things is great.

CJ

Chase J.

I like how customizable the product is in conjunction with it per ticket pricing as opposed to per user pricing.

JD

John D.

Total

26

67

55

features in common

26

features in common

Gorgias' unique features

  • Social Media Monitoring

  • Customer Complaint Tracking

  • Customer History

  • Case Management

ClickDesk's unique features

  • Visitor Tracking

  • Real Time Reporting

  • Widgets

  • Access Controls/Permissions

Front

4.5
(203)

Email management software and shared inbox for teams

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Pricing

Starting from

$9/month

Value for money

4.2

0.6

3.6

What users say about Front's value for money

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It has been a game-changer for our teams at work. We all use it as our email client and it helps us communicate more effectively which saves time and ultimately money.

Joshua A.

It helped us to improve our support while saving time and money. Front has brought us closer to our beloved users.

Rhai G.

Total

25

120

55

features in common

25

features in common

Front's unique features

  • On-Demand Communications

  • Brainstorming

  • Service Level Agreement (SLA) Management

  • Quality Assurance

ClickDesk's unique features

  • Two-Way Audio & Video

  • Real Time Data

  • Visitor Tracking

  • Access Controls/Permissions

HubSpot Service Hub

4.4
(112)

Cloud-based customer service solution for firms of all sizes

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Pricing

Starting from

$50/month

Value for money

4.2

0.6

3.6

What users say about HubSpot Service Hub's value for money

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Great value for the money. You will be able to integrate marketing, customer service, sales and have them communicate across all teams seamlessly.

Patrick M.

They provide all the assistance you need, so as long as you're willing to investigate and ask for help, this is a really nice product.

EB

Emma B.

Total

22

56

55

features in common

22

features in common

HubSpot Service Hub's unique features

  • Customer Engagement

  • Customer Management

  • Transcripts/Chat History

  • Call Routing

ClickDesk's unique features

  • Status Tracking

  • Project Management

  • Summary Reports

  • Access Controls/Permissions

HelpDesk

4.5
(28)

Ticketing software for effortless customer support

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Features

Total

19

65

55

features in common

19

features in common

HelpDesk's unique features

  • Complaint Management

  • Request Assignment

  • Document Storage

  • Alerts / Escalation

ClickDesk's unique features

  • Purchasing & Receiving

  • Access Controls/Permissions

  • Geographic Maps

  • Geotargeting

Freshcaller

4.0
(22)

Modern Phone System for customer support & sales

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Pricing

Starting from

$15/month

Value for money

3.8

0.2

3.6

What users say about Freshcaller's value for money

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Get entire call history with cost and recordings. Cost effective compared to larger companies.

Mian M.

I am very undecided whether to buy it also because I would need many licenses and the costs go up.

NA

Nicola A.

Total