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ClickDesk Comparison

ClickDesk

Live chat for customer support

Overview

Platforms supported

Windows Phone app

Typical Customers

Small Businesses

Mid-size Business

Support

Video tutorials

Screenshots

Pricing

Starting from

$14.99/month

Free trial available

No credit card required

Freemium account

Subscription based

View pricing plans

Reviews

Overall rating

Ease of use

Value for money

Customer support

Last review

18th of October

Vendor responds to reviews?

No

View all reviews

Features

Activity Tracking

Archiving & Retention

Chat Transcript

Collaboration Tools

Computer Telephony

Contact History

Customer Experience Management

Customizable Templates

Data Import/Export

Email Integration

Employee Management

Geographic Maps

Help Desk Management

Incident Management

Instant Messaging

Lead Assignment

Live / Video Conferencing

Performance Reports

Permission Management

Real Time Reporting

Role-Based Permissions

Search Functionality

Social Media Integration

Status Reporting

Summary Reports

Support Ticket Tracking

Surveys & Feedback

Third Party Integration

Ticket Management

Two-Way Audio & Video

Visitor Tracking

Integrations

Google Analytics

Microsoft Dynamics CRM

Salesforce Sales Cloud

Salesforce Service Cloud

Total integrations

Alternatives

LiveChat

Premium Customer Service Software for Live Chat & Help Desk

Zendesk

Cloud customer service software

HelpOnClick Live Chat Software

Live Chat Software and Virtual agent for SMBs

Social media following

Add to compare

Overview

Platforms supported

Windows Phone app

Typical Customers

Small Businesses

Mid-size Business

Support

Video tutorials

Screenshots

Pricing

Starting from

No information available

Free trial available

No credit card required

Freemium account

Subscription based

Reviews

Overall rating

Ease of use

Value for money

Customer support

Last review

Vendor responds to reviews?

Features

Activity Tracking

Archiving & Retention

Chat Transcript

Collaboration Tools

Computer Telephony

Contact History

Customer Experience Management

Customizable Templates

Data Import/Export

Email Integration

Employee Management

Geographic Maps

Help Desk Management

Incident Management

Instant Messaging

Lead Assignment

Live / Video Conferencing

Performance Reports

Permission Management

Real Time Reporting

Role-Based Permissions

Search Functionality

Social Media Integration

Status Reporting

Summary Reports

Support Ticket Tracking

Surveys & Feedback

Third Party Integration

Ticket Management

Two-Way Audio & Video

Visitor Tracking

Integrations

Drupal

Facebook

Freshdesk

Google Analytics

HubSpot CRM

JIRA Software

Joomla

Magento

Mailchimp

Microsoft Dynamics CRM

Salesforce Sales Cloud

Salesforce Service Cloud

Shopify

Slack

SugarCRM

Twitter

Wordpress

Zapier

Zendesk

Zoho CRM

Total integrations

Alternatives

Add to compare

Overview

Platforms supported

Windows Phone app

Typical Customers

Small Businesses

Mid-size Business

Support

Video tutorials

Screenshots

Pricing

Starting from

No information available

Free trial available

No credit card required

Freemium account

Subscription based

Reviews

Overall rating

Ease of use

Value for money

Customer support

Last review

Vendor responds to reviews?

Features

Activity Tracking

Archiving & Retention

Chat Transcript

Collaboration Tools

Computer Telephony

Contact History

Customer Experience Management

Customizable Templates

Data Import/Export

Email Integration

Employee Management

Geographic Maps

Help Desk Management

Incident Management

Instant Messaging

Lead Assignment

Live / Video Conferencing

Performance Reports

Permission Management

Real Time Reporting

Role-Based Permissions

Search Functionality

Social Media Integration

Status Reporting

Summary Reports

Support Ticket Tracking

Surveys & Feedback

Third Party Integration

Ticket Management

Two-Way Audio & Video

Visitor Tracking

Integrations

Drupal

Facebook

Freshdesk

Google Analytics

HubSpot CRM

JIRA Software

Joomla

Magento

Mailchimp

Microsoft Dynamics CRM

Salesforce Sales Cloud

Salesforce Service Cloud

Shopify

Slack

SugarCRM

Twitter

Wordpress

Zapier

Zendesk

Zoho CRM

Total integrations

Alternatives

Add to compare

Overview

Platforms supported

Windows Phone app

Typical Customers

Small Businesses

Mid-size Business

Support

Video tutorials

Screenshots

Pricing

Starting from

No information available

Free trial available

No credit card required

Freemium account

Subscription based

Reviews

Overall rating

Ease of use

Value for money

Customer support

Last review

Vendor responds to reviews?

Features

Activity Tracking

Archiving & Retention

Chat Transcript

Collaboration Tools

Computer Telephony

Contact History

Customer Experience Management

Customizable Templates

Data Import/Export

Email Integration

Employee Management

Geographic Maps

Help Desk Management

Incident Management

Instant Messaging

Lead Assignment

Live / Video Conferencing

Performance Reports

Permission Management

Real Time Reporting

Role-Based Permissions

Search Functionality

Social Media Integration

Status Reporting

Summary Reports

Support Ticket Tracking

Surveys & Feedback

Third Party Integration

Ticket Management

Two-Way Audio & Video

Visitor Tracking

Integrations

Drupal

Facebook

Freshdesk

Google Analytics

HubSpot CRM

JIRA Software

Joomla

Magento

Mailchimp

Microsoft Dynamics CRM

Salesforce Sales Cloud

Salesforce Service Cloud

Shopify

Slack

SugarCRM

Twitter

Wordpress

Zapier

Zendesk

Zoho CRM

Total integrations

Alternatives

ClickDesk

Add to comparison

Summary	Zendesk Chat Live chat software for SMBs and Enterprises 71 Zendesk Cloud customer service software 1,634 Freshdesk Online Customer Support Software & Helpdesk Solution 1,103 LiveChat Premium Customer Service Software for Live Chat & Help Desk 465 Help Scout Web-based help desk designed for better customer experience 127 TeamSupport.com B2B Customer Support Software 645 REVE Chat Multi Channel Live Chat Software for Website Engagement 12 HelpOnClick Live Chat Software Live Chat Software and Virtual agent for SMBs 3 Genesys PureCloud Mobile-optimized cloud call center with multichannel routing 44 Nextiva Simplifying Business Communication 140 Bitrix24 Free collaboration, communication & management tool suite 223 Paldesk Live chat & omni-channel helpdesk software 6 Zoho Desk Industry's first context-aware Helpdesk Software 1,504 LiveAgent Great customer service starts with better help desk software 527 Salesforce Service Cloud Customer service & support software 278 LivePerson Live Chat, Messaging and Bots Solution Provider 30 Podium Review management, reputation software, feedback & webchat 59 ManageEngine SupportCenter Plus Web based customer support 7 Dixa All-in-one customer service platform 7 elevio Self-service support & customer education platform 11
Live chat for customer support
Learn more
Pricing
Starting from 14.99/mo

View pricing
Details
Top features
Voice chat Social toolbar IM Integration - Google Talk and Skype
Typical customers
Freelancers Large Enterprises Mid Size Business Non Profits Public Administrations Small Business
Support options
FAQs Online Support Phone Support Video Tutorials
Read more
Mobile apps
Android
—
iPhone/iPad
—
Read more
User reviews
3.6 17 total
5 6 4 6 3 1 2 1 1 3
Value for money
3.6
Ease of use
3.8
Features
4.0
Customer support
3.6
Users recommended to a colleague
70%
All reviews
Integrations
Integrates with 56 apps
✗ No API ✓ Facebook ✓ Google Analytics ✓ Joomla ✓ Magento ✓ Mailchimp ✓ Salesforce Sales Cloud ✓ Shopify ✓ Slack ✓ Wordpress ✓ Zapier ✓ Zendesk ✓ Zoho CRM
See all
Social presence
Facebook
— fans
Twitter
2,068 followers
Read more

Alternatives

Live chat software for SMBs and Enterprises

Zendesk Chat, formerly Zopim, lets you chat with customers on your website and give them real-time support. Read more

(1,634 reviews)

Cloud customer service software

Zendesk is a cloud-based customer service software solution trusted by over 40,000 organizations worldwide. ... Read more

(1,103 reviews)

Online Customer Support Software & Helpdesk Solution

Freshdesk is a SaaS based, multichannel customer support software for businesses of all sizes, with ... Read more